cactid error - WARNING: Result from SCRIPT not valid.

[jcoulam]

New install of 0.8.6h cacti on RHEL 4.
Compiled the 0.8.6g cactid wihout errors, currently in /usr/local/bin/cactid and cactid.conf.
Changed the "Settings" "Poller" to cactid. I don't get any graphs. In the cacti.log I get the following errors:

10/16/2006 12:34:45 PM - CACTID: Poller[0] Host[1] ERROR: Empty result [127.0.0.1]: 'perl /var/www/html/cacti/scripts/linux_memory.pl MemFree:'
10/16/2006 12:34:45 PM - CACTID: Poller[0] Host[1] DS[3] WARNING: Result from SCRIPT not valid. Partial Result: ...
10/16/2006 12:34:45 PM - CACTID: Poller[0] Host[1] ERROR: Empty result [127.0.0.1]: 'perl /var/www/html/cacti/scripts/linux_memory.pl SwapFree:'
10/16/2006 12:34:45 PM - CACTID: Poller[0] Host[1] DS[4] WARNING: Result from SCRIPT not valid. Partial Result: ...
10/16/2006 12:34:45 PM - CACTID: Poller[0] Host[1] ERROR: Empty result [127.0.0.1]: 'perl /var/www/html/cacti/scripts/loadavg_multi.pl'
10/16/2006 12:34:45 PM - CACTID: Poller[0] Host[1] DS[5] WARNING: Result from SCRIPT not valid. Partial Result: ...
10/16/2006 12:34:45 PM - CACTID: Poller[0] Host[1] ERROR: Empty result [127.0.0.1]: 'perl /var/www/html/cacti/scripts/unix_processes.pl'
10/16/2006 12:34:45 PM - CACTID: Poller[0] Host[1] DS[7] WARNING: Result from SCRIPT not valid. Partial Result: ...
10/16/2006 12:34:45 PM - CACTID: Poller[0] Host[1] ERROR: Empty result [127.0.0.1]: 'perl /var/www/html/cacti/scripts/unix_users.pl '
10/16/2006 12:34:45 PM - CACTID: Poller[0] Host[1] DS[6] WARNING: Result from SCRIPT not valid. Partial Result: ...

I get basiclly the same errors if I try and run the cactid from a command line.

[gandalf]

Upgrade information for cactid includes instruction to extend all calls to perl by /full/path/to/perl. So you will have to scan all your data input methods.

Plus: please check all resources/script_queries/*.xml and resources/script_server/*.xml for the same issue

Reinhard

[Hiney]

I am getting the following errors.
when i copy the line from the log file and paste it directly into a shell, it runs and returns a number.
I'm running the latest versions of cacti/cactid on suse sles 9.
all other scripts run fine. I'm wondering if it's something to do with the amount of '\' to drive perfmon ?

Is there a way to see the whole result returned. I think the U is from the check_nt plugin executable displaying the Usage info.

I have different amount of '\' in each one to see if i can get it to work.

Ahh eureka !! It works under cmd.php. mmm so it's cactid.
any ideas ?


H

20061020 11:40:05 - CACTID: Poller[0] Host[16] DS[224] SCRIPT: /usr/bin/perl /opt/nagios/cacti/scripts/nt_perfmon.pl 10.1.0.71 "\\\\Terminal Services\\Active Sessions", output: U
20061020 11:40:05 - CACTID: Poller[0] Host[16] DS[224] WARNING: Result from SCRIPT not valid. Partial Result: ...
20061020 11:40:05 - CACTID: Poller[0] Host[16] DS[223] SCRIPT: /usr/bin/perl /opt/nagios/cacti/scripts/nt_perfmon.pl 10.1.0.71 "\\\\PhysicalDisk(_Total)\\\\Current Disk Queue Length", output: U
20061020 11:40:05 - CACTID: Poller[0] Host[16] DS[223] WARNING: Result from SCRIPT not valid. Partial Result: ...
20061020 11:40:05 - CACTID: Poller[0] Host[16] DS[221] SCRIPT: /usr/bin/perl /opt/nagios/cacti/scripts/nt_perfmon.pl 10.1.0.71 "\\Memory\Page Faults/sec", output: U
20061020 11:40:05 - CACTID: Poller[0] Host[16] DS[221] WARNING: Result from SCRIPT not valid. Partial Result: ...

[TheWitness]

Those extra back slashes should not be required.

TheWitness

[Hiney]

yes, as it works in cmd.php.

cactid, is still massaging something tho. Is there are reason why many string copies are done using a printf style command ? just concerned that these might alter the string.

H

[TheWitness]

Yea, here is the issue, I modify back slashes to forward slashes in the first 2 locations, but your agrument is in the 4'th option, so, unless I can get access to your box, I will not be able to trouble shoot this. It is likely something else.

TheWitness

[jlucas]

I have the same the same issue (i believe).... just upgraded to cacti & cactid to Version 0.8.6i.... seems to involve the nt_perfmon.pl script

From the logs -

11/20/2006 08:20:03 PM - CACTID: Poller[0] Host[35] DS[1399] SCRIPT: /usr/bin/perl /var/www/html/cacti-0.8.6i/scripts/nt_perfmon.pl 10.50.200.100 "\\Memory\Page Faults/sec", output: U


From the command line:
[cactiuser@shark log]$ /usr/bin/perl /var/www/html/cacti-0.8.6i/scripts/nt_perfmon.pl 10.50.200.100 "\\Memory\Page Faults/sec"

Result ------

93


I can easily give you access if need be.

Thanks,

Jason

[Hiney]

Yea, here is the issue, I modify back slashes to forward slashes in the first 2 locations, but your agrument is in the 4'th option, so, unless I can get access to your box, I will not be able to trouble shoot this. It is likely something else.

TheWitness

Access is not available. perhaps if you guide me to the subroutine that does the massaging, i can update cactid.c myself (i've already played with it to do the date format).

sorry for late response. i seem to have missed the email with your response.


also if you are modifying the back slashes to forward slashes should we just change the input to be forward slashes ?

H