CACTID: Poller[0] ERROR: Cactid Timed Out

[jolramospr]

Hello,

I'am seeing this error in the cacti.log file:

CACTID: Poller[0] ERROR: Cactid Timed Out While Processing Hosts Internal
CACTID: Poller[0] Host[28] ERROR: The POPEN timed out

???????

Thankx

[BSOD2600]

Versions of everything are needed.

Happen for all devices or only host 28?

[jolramospr]

Cacti Version 0.8.6h
NET-SNMP version 5.X
RRDTool 1.2.X

the POPEN error is happening onlye on host 28

[jolramospr]

PHP/4.3.9
mysql-4.1.20-1.RHEL4.1

[jolramospr]

and rrdtool version 1.2.11

[BSOD2600]

What OS?

Try increasing the timeout for host 28. Does cacti show snmp info for host 28?

[jolramospr]

It is a CactiEZ Installation based on CentOS 4.2.

[jolramospr]

root@localhost log]# 08/17/2006 06:54:55 PM - POLLER: Poller[0] Maximum runtime of 292 seconds exceeded. Exiting.
08/17/2006 06:54:55 PM - SYSTEM STATS: Time:293.8410 Method:cactid Processes:1 Threads:25 Hosts:24 HostsPerProcess:24 DataSources:209 RRDsProcessed:110
08/17/2006 06:54:56 PM - THOLD: Poller[0] Checking Thresholds
08/17/2006 06:54:57 PM - CACTID: Poller[0] ERROR: Cactid Timed Out While Processing Hosts Internal
08/17/2006 06:55:22 PM - CACTID: Poller[0] Host[12] DS[213] WARNING: Result from SNMP not valid. Partial Result: ...
08/17/2006 06:55:23 PM - CACTID: Poller[0] Host[26] DS[253] WARNING: Result from SNMP not valid. Partial Result: ...
08/17/2006 06:55:23 PM - CACTID: Poller[0] Host[26] DS[253] WARNING: Result from SNMP not valid. Partial Result: ...

[BSOD2600]

Well it's obvious you have problems with the OIDs you're trying to poll. Turn the logging level to debug for one cycle and see what cacti is trying to unsuccessfully poll.

[generic_user]

I have been racking my skull trying to get this to work properly for a larger amount of servers and it is giving me the same headaches. Here is some logs and my specs...

quote]Cacti Version - 0.8.6j
Plugin Architecture - 1.1
Poller Type - Cactid v0.8.6i
Server Info - Windows NT 5.2
Web Server - Microsoft-IIS/6.0
PHP - 5.2.3
PHP Extensions - bcmath, calendar, com_dotnet, ctype, session, filter, ftp, hash, iconv, json, odbc, pcre, Reflection, date, libxml, standard, tokenizer, zlib, SimpleXML, dom, SPL, wddx, xml, xmlreader, xmlwriter, ISAPI, ldap, mysql, snmp, sockets
MySQL - 5.0.37-community-nt
RRDTool - 1.2.15
SNMP - snmpwalk [OPTIONS] AGENT [OID]
Version: 5.4
Plugins

• Network Discovery (discovery - v0.7)
  Syslog Monitoring (haloe - v0.4)
  Host Info (hostinfo - v0.1)
  Global Plugin Settings (settings - v0.1)
  Large Site Performane Booster for Cacti (boost - v1.2)

[/quote]


Just errors and warnings:

06/18/2007 06:25:00 PM - CMDPHP: Poller[0] WARNING: Rows remaining in poller_output table, truncating
06/18/2007 06:24:58 PM - CACTID: Poller[0] ERROR: SS[0] PHP Script Server communications lost.
06/18/2007 06:24:58 PM - CACTID: Poller[0] Host[44] DS[548] SS[0] WARNING: Result from SERVER not valid. Partial Result: ...
06/18/2007 06:24:58 PM - CACTID: Poller[0] Host[83] DS[1122] SS[0] WARNING: Result from SERVER not valid. Partial Result: ...
06/18/2007 06:24:58 PM - CACTID: Poller[0] ERROR: SS[0] PHP Script Server communications lost.
06/18/2007 06:24:58 PM - CACTID: Poller[0] ERROR: SS[0] PHP Script Server communications lost.

Debug:

06/18/2007 06:30:21 PM - CMDPHP: Poller[0] DEBUG: SQL Cell: "select field_value from host_snmp_cache where host_id=173 and field_name='hrStorageAllocationUnits' and snmp_index='4'"
06/18/2007 06:30:21 PM - CACTID: Poller[0] Host[186] DS[2526] SS[0] SERVER: C:\Inetpub\Wwwroot\cacti\scripts\ss_host_disk.php ss_host_disk 10.95.64.244 186 1:161:500:biplane:::MD5::[None] get total 2, output: 10733957120
06/18/2007 06:30:21 PM - PHPSVR: Poller[0] DEBUG: INC: 'C:\Inetpub\Wwwroot\cacti\scripts\ss_host_disk.php' FUNC: 'ss_host_disk' PARMS: '10.95.64.216 173 1:161:500:public:::MD5::[None] get total 4'
06/18/2007 06:30:20 PM - CACTID: Poller[0] Host[7] DS[35] SS[0] SERVER: C:\Inetpub\Wwwroot\cacti\scripts\ss_host_disk.php ss_host_disk 10.95.64.80 7 1:161:500:biplane:::MD5::[None] get total 5, output: 3757506560
06/18/2007 06:30:20 PM - PHPSVR: Poller[0] DEBUG: INC: 'C:\Inetpub\Wwwroot\cacti\scripts\ss_host_cpu.php' FUNC: 'ss_host_cpu' PARMS: '10.11.100.71 28 1:161:500:biplane:::MD5::[None] get usage 0'
06/18/2007 06:30:20 PM - CMDPHP: Poller[0] DEBUG: SQL Cell: "select field_value from host_snmp_cache where host_id=7 and field_name='hrStorageAllocationUnits' and snmp_index='5'"
06/18/2007 06:30:20 PM - CACTID: Poller[0] Host[6] DS[25] SS[0] SERVER: C:\Inetpub\Wwwroot\cacti\scripts\ss_host_disk.php ss_host_disk 10.11.100.86 6 1:161:500:biplane:::MD5::[None] get total 2, output: 0
06/18/2007 06:30:20 PM - PHPSVR: Poller[0] DEBUG: INC: 'C:\Inetpub\Wwwroot\cacti\scripts\ss_host_disk.php' FUNC: 'ss_host_disk' PARMS: '10.95.64.80 7 1:161:500:biplane:::MD5::[None] get total 5'
06/18/2007 06:30:20 PM - CMDPHP: Poller[0] DEBUG: SQL Assoc: "select poller_output.output, poller_output.time, poller_output.local_data_id, poller_item.rrd_path, poller_item.rrd_name, poller_item.rrd_num from (poller_output,poller_item) where (poller_output.local_data_id=poller_item.local_data_id and poller_output.rrd_name=poller_item.rrd_name) LIMIT 10000"
06/18/2007 06:30:20 PM - CMDPHP: Poller[0] DEBUG: SQL Assoc: "select poller_id,end_time from poller_time where poller_id = 0"
06/18/2007 06:30:20 PM - CMDPHP: Poller[0] DEBUG: SQL Cell: "select field_value from host_snmp_cache where host_id=501 and field_name='hrStorageAllocationUnits' and snmp_index='2'"
06/18/2007 06:30:20 PM - CACTID: Poller[0] Host[487] DS[6639] SS[0] SERVER: C:\Inetpub\Wwwroot\cacti\scripts\ss_host_disk.php ss_host_disk 10.95.67.198 487 1:161:500:public:::MD5::[None] get used 3, output: 5936381952