A runtime error has occurred.

BSOD2600 · Post by **BSOD2600** » Thu Jan 05, 2006 1:29 pm

1) Search your computer for other copies of rrdtool. Make sure the cygwin one, is the only one.

2) Which php.ini did you start out with? You should've started with php.ini-dist. Make sure the following are set in it, register_argc_argv = On
safe_mode = Off.

3) what webserver are you using?

4) What AV are you using? Sure it's not blocking cacti / rrdtool from doing its thing?

5) double check COMPUTERNAME\IUSR_XXXX and COMPUTERNAME\IIS_WPG users have read & execute permissions to the file %windir%\system32\cmd.exe

Rudolphus · Post by **Rudolphus** » Mon Jan 09, 2006 4:56 am

I used IIS as webserver and i have just 1 RRD-tool copied to the c:

Rudolphus · Post by **Rudolphus** » Mon Jan 09, 2006 9:27 am

And the computer doesn't make a RRD database.
I use a Cisco 2600 router and i used the templates from somebody else that works.
But how can i fix this problem?

BSOD2600 · Post by **BSOD2600** » Mon Jan 09, 2006 2:34 pm

Have you searched your computer for all instances of rrdtool.exe and replaced it with the Cygwin build?

Rudolphus · Post by **Rudolphus** » Tue Jan 10, 2006 2:40 am

I can't find other RRD tools on this computer. Only the Cygwinbuild. And i set the path in Cacti under settings-path.

Rudolphus · Post by **Rudolphus** » Wed Jan 11, 2006 3:03 am

How can i fix this problem?

BSOD2600 · Post by **BSOD2600** » Wed Jan 11, 2006 4:43 am

I've ran out of ideas... never ran across this error before. Will need to have one of the devs look in.

Rudolphus · Post by **Rudolphus** » Thu Jan 12, 2006 9:52 am

What do i have to do?
Could it be that i made a fault into the configuration of the router?

BSOD2600 · Post by **BSOD2600** » Thu Jan 12, 2006 12:46 pm

No, it's something with your cacti/php/rrdtool set up.

Rudolphus · Post by **Rudolphus** » Mon Jan 16, 2006 10:04 am

but what could i do?

Post by **TheWitness** » Mon Jan 16, 2006 3:04 pm

Rudolphus (aka Red Nose),

Please verify that you have Cygwin installed on your PC and that the "c:\cygwin\bin" is in your path.

Then, please update to the rrdtool-1.2.12 that exists on the Cacti web site under:

http://www.cacti.net/downloads

Once you have installed cygwin and downloaded the files, delete the cygwin1.dll file in your rrdtool directory.

Please post results.

TheWitness

Rudolphus · Post by **Rudolphus** » Tue Jan 17, 2006 3:57 am

I used:
rrdtool-cygwin-1.2.9

I downloaded from the cacti site.

I'm going to follow your tips and post the results.
I hope this will work.

Rudolphus · Post by **Rudolphus** » Tue Jan 17, 2006 7:35 am

And in RRD tool is no BIN directory and i have the cygwin build version of RRD tool.

Rudolphus · Post by **Rudolphus** » Tue Jan 17, 2006 9:47 am

I installed rrdtool-cygwin-1.2.12 and viewed the path. Just c:\rrdtool (I put it in that map and set the path in cacti.

Results:
Not any effect...
Same problem.

This is the screenshot of the error:

Post by **TheWitness** » Tue Jan 17, 2006 12:51 pm

What is your server OS?

TheWitness

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