A runtime error has occurred.

Rudolphus · Post by **Rudolphus** » Tue Dec 20, 2005 6:25 am

I have installed Cacti and all other programs i need:

Cacti 0.8.6
Caci-cactid 0.8.6
net-snmp-5.1.2-1.win32
php-5.0.5-Win32
mysql-4.1.15-win32
rrdtool-1.0.49-win32

And cacti works and the router with SNMP to.
But i can't see a graph.
There is a cross in the image and if i open a graphic i get this error:

A runtime error has occurred.
Line 165
error: 'undefined' is undefined

BSOD2600 · Post by **BSOD2600** » Wed Dec 21, 2005 7:11 pm

You must use the Cygwin build of rrdtool. Win32 does not work.

Rudolphus · Post by **Rudolphus** » Thu Dec 22, 2005 2:45 am

I'm running this under Windows 2000 with a Pentium III.
Are you sure this won't work?

BSOD2600 · Post by **BSOD2600** » Thu Dec 22, 2005 3:05 am

Not with Cacti it won't.

Rudolphus · Post by **Rudolphus** » Fri Dec 23, 2005 5:58 am

It doesn't work either. I used the newest:
rrdtool-cygwin-1.2.9

BSOD2600 · Post by **BSOD2600** » Fri Dec 23, 2005 1:03 pm

Now what error are you getting?

I suggest you read the guide in my signature.

Rudolphus · Post by **Rudolphus** » Tue Dec 27, 2005 9:37 am

A runtime error has occurred.
Line 165
error: 'undefined' is undefined

Rudolphus · Post by **Rudolphus** » Thu Dec 29, 2005 7:49 am

That is the error.

BSOD2600 · Post by **BSOD2600** » Sat Dec 31, 2005 3:11 am

Where are you getting that error exactly?
What version of cacti are you using? Have you installed the patches?

Rudolphus · Post by **Rudolphus** » Mon Jan 02, 2006 4:58 am

That has not much to do with the problem i've got. Somehow the computer doesn't collect the information. I'm pinging to the router that sends SNMP messages to the computer. The computer doesn't collect the SNMP messages and doesn't create a RRD database. I used for the router templates that works.
But how can i fix it?
The full error is what i told and the cactiversion i used is posted at the top of this topic.

Cacti 0.8.6

The full error:

A Runtime Error has occurred
Do you wish to Debug?

Line: 165
Error: 'undefined' is undefined

BSOD2600 · Post by **BSOD2600** » Mon Jan 02, 2006 1:22 pm

The question is where are you getting that error.... when looking at the cacti website, doing something with cacti, a dos window, what?

As for data not being collected, find out why. Turn the polling level in cacti to debug (Settings | Polling level) for one cycle and paste the output of the actual log file (./cacti/log/cacti.log). If it contains WEBLOG entries, then don't bother posting since they just clutter up the log. Turn off WEBEVENTS logging and try again.

Rudolphus · Post by **Rudolphus** » Tue Jan 03, 2006 3:01 am

When i start cacti (index.php) and login and i clicked on graph and then i saw crosses with text. The images seems to be gone. (like a site with images that did not excist anymore)
Then when i click on the text, (to see the graph) an error showed up what i told you.

BSOD2600 · Post by **BSOD2600** » Tue Jan 03, 2006 4:00 am

Your problem is likely caused because you're using the Win32 version of rrdtool. You must use the Cygwin build.

Rudolphus · Post by **Rudolphus** » Tue Jan 03, 2006 4:36 am

I use the cygwin build now. I tried both versions (normal and cygwin build).
I coppied the files to C:\rrdtool and i set the path in the settings of cacti under path.

Rudolphus · Post by **Rudolphus** » Thu Jan 05, 2006 10:59 am

What could it be? I followed the instructions.

A runtime error has occurred.

A runtime error has occurred.

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