how to extend timeout

[sirprotos]

i'm using cacti under windows and using windows snmp services with apache server. but i'm having a problem to grab an interface info from certain routers. but when i test with MRTG it can be done. i think that this must be some sort of timeout reason. cam someone tell me how to fixs this ! thank u very much !

[BSOD2600]

You need to increase the SNMP timeout? If so, for the router configuration page in cacti, increase the snmp timeout. What is the error message you receive when you try to poll this problem router?

[sirprotos]

the problem is, cacti always bring me a black page. i'm having this problem for every router that have a high respone time when i test using PING.

hope u can help me with this !?

[BSOD2600]

Increase the timeout value in your php.ini file.

[Antel]

Windows 2003
IIS 6.0
PHP 5.0.4
Cacti 0.8.6f
Cactid 0.8.6e
RRDTool 1.2.11
Net-snmp 5.1.3

Cacti are working ok..! But I have problem trying to monitoring a Cisco 5850 (Gateway). I add de Device successfully but, on Data Queries (SNMP – Interface Statistics) appear 0 Items, 0 Rows. When I run a VQ and wait 10 sec the page go to timeout and display a blank screen (white screen).

I run manually on DOS snmpwalk to check the communicaction with the routes:

snmpwalk –v 1 –c community –m 0.0.0.0 .1.3.6.1.2.1.2.2.1.1 (ok)
snmpwalk –v 1 –c community –m 0.0.0.0 .1.3.6.1.2.1.2.2.1.8 (ok)
snmpwalk –v 1 –c community –m 0.0.0.0 .1.3.6.1.2.1.2.2.1.2 (ok)

And working fine.

I think that the problem is related to the snmpget processes that take almost an hour to complete de process in this particular Router (gateway) who has many Virtual interface.

I was trying to void this issue change de SNMP interval from de default (500ms) to (12000) and increase the timeouts interval on PHP.INI , but still doesn’t work.

Any Idea whoa change the timeouts on the QV process or a another way to run the QV.

Thank you.

[TheWitness]

look for the work "execution" in your php.ini file and you will have found your solution. Make it 300. Then restart apache. Don't forget to save the php.ini file first though.

TheWitness

[Antel]

TheWitness

Could be any issue If I change the this scripts timeout to 1 hour.

[TheWitness]

Only on rare occasions.

[Antel]

TheWitness:
BSOD2600:

I change the timeout value on PHP.INI

max_execution_time = 30 to (7200)
max_input_time = 60 to (7200)
memory_limit = 8M

After that the VQ was run complete and succefully.

Thank you for you helps.

[TheWitness]

Please increase your memory limit to 64Mbytes.

TheWitness