Poller Problems

africanw · Post by **africanw** » Wed Sep 21, 2005 4:28 pm

Hi,

I am running Windows 2000 with php 5.0.4 and RRD 1.2.11.

From a fresh install my graphs will work ok with just the local host. Once I add another host with cpu/disk space/etc the poller will just hang.

I ran the poller manually and what seems to be happening (see attached graph) that the ss_host_cpu.php scripts fails and the poller just sites and waits.

Have this problem with php version 4.0.4 aswell.

Any ideas?

Grant

BSOD2600 · Post by **BSOD2600** » Wed Sep 21, 2005 4:37 pm

This should fix it: http://forums.cacti.net/viewtopic.php?t=9352

africanw · Post by **africanw** » Wed Sep 21, 2005 7:06 pm

Doh sorry yes forgot to say I have Version G and have already applied that fixed. Left the files alone in the resource directory and put the two fixed files in the scripts directory.

africanw · Post by **africanw** » Wed Sep 21, 2005 7:48 pm

Ok fixed the popup problem. .php was not assocated with php which is why it could not find it.

If I run the poller manully with cpu graphs (ss_host_cpu.php) it runs through fine. If I run the scheduled task it gets stuck as soon as it runs that php script. Delete all the graphs/datasouces for cpu and everything will run fine.

Have no idea now.

BSOD2600 · Post by **BSOD2600** » Wed Sep 21, 2005 7:54 pm

The user account running the scheduled task have the proper NTFS security rights on cmd.exe, the scripts and php files?

africanw · Post by **africanw** » Thu Sep 22, 2005 4:24 am

Scheduled task runs as SYSTEM.

That account and the Internet guest account has rights to the the web files/rrd/cmd.exe. SYSTEM did not have rights to the php directory but the Internet guest account did, so have applied and will try a cpu graph again.

On a different note when I delete data sources on my linux system it removes the RRD files. On my Windows system it does not. Maybe it has to do with the above will try.

africanw · Post by **africanw** » Thu Sep 22, 2005 4:53 am

Nope still same problem with cpu graphs...

Maybe Ill just make my own script with WMI for cpus I think.

BSOD2600 · Post by **BSOD2600** » Thu Sep 22, 2005 12:46 pm

I wouldn't use the SYSTEM account to run the task. You will have problems running WMI scripts on remote machines.

africanw · Post by **africanw** » Thu Sep 22, 2005 3:44 pm

All our windows machines have one special Admin account which I access using this WMI code --

Set objSWbemLocator = CreateObject("WbemScripting.SWbemLocator")
Set objSWbemServices = objSWbemLocator.ConnectServer(servername, _
"root\CIMV2", _
Networkusername, _
Networkpassword, _
"MS_409", _
"NTLMDomain:" + servername)

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Poller Problems

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