Unable to create Graphs

[Magharl]

Hi.

I have recently installed CACTI ( for the first time ), and i am unable to create any grpahs. I'm getting an error from RRDTool which is unable to create the .rrd files required. I'm running Xampp v1.4.14 on Window 2000. Cacti v 0.8.6, All seems ok with the poller script. Attached are my log files..... Any help would be great.

[BSOD2600]

1) all those double slashes are bad in your paths.
2) Turn the polling level in cacti to debug (Settings | Polling level) for one cycle and paste the output of the log file (./cacti/cacti.log). If it contains WEBLOG entries, then don't bother posting since they just clutter up the log. Turn off WEBEVENTS logging and try again.
3) You might have to switch over to the real versions of php, mysql, perl and apache if Xampp doesn't work out.

[Magharl]

Hi.

I have reconfigured cacti so it's not using xammp, but i'm still not getting any graphs. Here are my log files.

[BSOD2600]

Are the rrd files even getting created? If not, make sure the user running the scheduled task has the proper rights in your rrd folder to created/modify files.

[Magharl]

Hi.

The rrd files are not being created.... The user that's running the poller has all the relevent rights on the rra folder. I'm stumped?

[BSOD2600]

What happens if you run poller.php with an admin account?

[Magharl]

The account i'm running the poller with is an admin account and has full rights to the poller and rra folder.

[TheWitness]

As an admin perform the following steps:

1) Turn logging to DEBUG
2) Open a Command Prompt
3) CD to the Cacti directory
4) Run the following command: c:\php\php.exe poller.php
5) You should see a number of OK messages. If you get errors post them.
6) Check your RRA directory for output.
7) If you don't get the OK messages, do the following:

a) mysql -u root -p cacti
>truncate table poller_output;
>quit

Then run c:\php\php.exe poller.php again.

TheWitness

[Magharl]

I ran the poller command as you instructed using php-win.exe sas i'm running php5. There were no messages at all. I ran the command using php.exe and i recieved a variety of warnings, which are attached.
I aloso performed the mysql command and ran the poller again with both php.exe and php-win.exe to no avail. No files are being created in the rra directory. Also, i have attacherd my updated cacti.log

Cheers,

J.

[TheWitness]

If you are running cacti 0.8.6g, you need to take the config.php.dist and copy it over config.php and run again. cmd.php is running fine, you are not creating RRD files though. I don't understand the backslash issue either. But start with the new config.php.

TheWitness

[Magharl]

I was running cacti version 0.8.6f... I upgraded to 0.8.6g and followed the 'upgrade wizard'.... There doesn't apear to be a config.php.dist on my system anywhere. I have to amend the config.php file so the mysql password is correct and that its using mysqli instead of mysql. Other than that it's standard. Ran cmd.php again to no avail.

[Magharl]

Am i better off building this on a linux box as i' seemed to have hit a brick walll here?

[BSOD2600]

If you're more comfortable with linux, maybe.

1) Are you using the cygwin build of rrdtool?
2) You might need to install php and mysql instead of Xampp. I recall another user having problems with that too.

[Magharl]

Hi.

I'm using the latest version of rrdtool. It's rrdtool-1.2.6-win32-perl58.zip....... I did uninstall xampp and reconfigured cacto with the individual Services.

[BSOD2600]

WRONG!

Did you pay attention to the sticky at the top of the forum or the Windows install instructions? You must use the rrdtool cygwin build, NOT Win32.