No graphs

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js123
Posts: 3
Joined: Thu Jul 28, 2005 10:04 am
Location: Washington DC

No graphs

Post by js123 »

Hello,

My cacti installation does not seem to generate any graphs/files.

I have the following environment:

Windows Server 2003
cacti-0.8.6f
mysql-4.1.13
php-5.0.4
rrdtool-1.2.10 (from cacti.net site)

Debugging gives the following in the cacti log file:

08/08/2005 11:31:59 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
08/08/2005 11:26:57 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
08/08/2005 11:21:58 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
08/08/2005 11:12:01 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
08/08/2005 11:01:58 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
08/08/2005 10:56:58 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.

Any suggestions?

Thanks
JS
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BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Post by BSOD2600 »

Turn the polling level in cacti to debug for one cycle and paste the output of the log file. If it contains WEBLOG entries, then don't bother posting since they just clutter up the log. Turn off WEBEVENTS logging and try again.
John Stephens
Posts: 4
Joined: Thu Aug 04, 2005 9:26 pm

Post by John Stephens »

I have a similar system setup and I had this when I had php.exe instead of php-win.exe in the path settings. the rrd files get created but no graph's
Debug mode gives

RRDTool Says

Graph Access Denied

I've checked all authorities but problem still exists.
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BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Post by BSOD2600 »

John Stephens: You have a compleatly different problem. Start your own thread. If you're using php 5.x then you need to run php-win.exe. Check the NTFS security on cmd.exe, rrdtool.exe and php-win.exe are set up properly for the web user and the user that runs the scheduled task.
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rickmccl
Posts: 16
Joined: Wed Aug 03, 2005 11:29 am

Re: No graphs

Post by rickmccl »

js123 wrote: Any suggestions?
The userid that the scheduled task runs as - check that they have read permissions to all parent folders of the cacti folder, as well as write access to the rra folder and all of the files therein.
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