Windows 2003 installation issue

ichoudhury · Post by **ichoudhury** » Sun Jun 26, 2005 7:39 pm

PHPSVR: Poller[0] ERROR: The PHP Script Server MUST be started using the full path to the file and in lower case. This is a PHP Bug!!!

Any idea how to resolve this issue? I am using the latest ..0.8.6e.

My env is Windows 2003 Std Server
IIS 6.0 (d:/inetpub/wwwroot/cacti)
PHP 5x (D:/php
MySQL Latest (d:/mysql)
RRD Tool (The one from cacti ftp server) (d:/rrdtool)
CACTID (tried cmd.php too) (d:/cactid)
net-snmp (installed in D/usr)

MBDIRS path is set to D:/usr/mibs rather than D:/php/mibs.

when I run php-win.exe poller.php (I get a blank DOS windows) while php.exe poller.php gives me

D:\Inetpub\wwwroot\cacti>php.exe poller.php
06/26/2005 08:31:12 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Proces
s [CMD: D:/cactid/cactid.exe, ARGS: 0 2]
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.

(before I wont even give that when I was using cmd.php)...

Should I just stick to default path? But I want to install everything in my D:\ drive...

Post by **TheWitness** » Sun Jun 26, 2005 8:05 pm

Do a screen print of you "Settings->Paths" and post it.

TheWitness

ichoudhury · Post by **ichoudhury** » Sun Jun 26, 2005 8:36 pm

(By the way, I tried either D:/Inetpub/wwwroot/cacti vs D:\Inetpub\wwwroot\cacti)

here's some more recent logs

06/26/2005 09:32:00 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: D:\cactid\cactid.exe, ARGS: 0 2]
06/26/2005 09:16:57 PM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
06/26/2005 09:12:00 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: D:/cactid/cactid.exe, ARGS: 0 2]
06/26/2005 09:11:57 PM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
06/26/2005 09:07:00 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: D:/cactid/cactid.exe, ARGS: 0 2]
06/26/2005 09:06:57 PM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
06/26/2005 09:02:00 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: D:/cactid/cactid.exe, ARGS: 0 2]
06/26/2005 09:01:57 PM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.

I noticed that image aren't showing...so am I missing a correct path somewhere?

Post by **TheWitness** » Mon Jun 27, 2005 9:25 am

Set logging to DEBUG, open a cmd window, goto D:\Cactid, and run cactid.exe and post the output.

TheWitness

Post by **rony** » Mon Jun 27, 2005 9:35 am

Moved to win32 section.

BSOD2600 · Post by **BSOD2600** » Mon Jun 27, 2005 1:50 pm

Possible permission issue.

You double checked the user running the scheduled task has the proper rights on all the files cacti uses?

Post by **TheWitness** » Mon Jun 27, 2005 4:50 pm

I'm thinking cactid.conf.dist issue.

TheWitness

ichoudhury · Post by **ichoudhury** » Mon Jun 27, 2005 4:55 pm

Sorry, got extremely busy with something (in fact, I wish cacti was there to warn me

) ... anyway... I am back to try it (I want to demo this to somebody tomorrow, so want to get it working).

1) I ran cactid.exe and got an error saying that it cannot access mysql. I installed the binary version (zip) you have in the cacti.net. I can manually connect fine, but not cactid.

(I am attempting to install from the source code like the installation recommends, but my net-snmp compile erroring out, so installed the binary version).

2) I gave cacti (the user full permission on all the directory cacti accesses D:\cactid D:\php D:\Inetpub\WWWroot\cacti D:\RRDTool all....

I also made sure cacti user can run batch job and service (via Group Policy editor).

Post by **TheWitness** » Mon Jun 27, 2005 5:03 pm

You must specify either a fully qualified domain name or the IP address of the server in cactid.conf. In addition, you must grant the user access via that host in your MySQL database. There is a line in the installation manual that starts: "GRANT ALL ...". You need to follow those instructions replacing "localhost" with either the FQDN or IP Address.

Then, if you continue to receive errors, you may have to turn on Old Password support (this shouldn't happen). You might only have to do this if you were running MySQL 4.1.

TheWitness

ichoudhury · Post by **ichoudhury** » Mon Jun 27, 2005 9:04 pm

How do you turn on the old password support?

By the way

Here's output to cactid from command prompt

>cactid
CACTID: Using cactid config file [cactid.conf]
CACTID: MYSQL: Connection Failed: Can't connect to local MySQL server through so
cket '/tmp/mysql.sock' (2)

Here's how the conf file look

cactid.conf

DB_Host 192.168.1.120
DB_Database cacti
DB_User cacti
DB_Pass c@ct100

here's my manual attempt to connect to the db

$ mysql -u cacti -p cacti
Enter password: ********
Welcome to the MySQL monitor. Commands end with ; or \g.
Your MySQL connection id is 122 to server version: 4.1.12a-nt

Type 'help;' or '\h' for help. Type '\c' to clear the buffer.

mysql> status
--------------
d:\MySQL\bin\mysql.exe Ver 14.7 Distrib 4.1.12a, for Win32 (ia32)
Connection id: 122
Current database: cacti
Current user: cacti@localhost
SSL: Not in use
Using delimiter: ;
Server version: 4.1.12a-nt
Protocol version: 10
Connection: localhost via TCP/IP
Server characterset: latin1
Db characterset: latin1
Client characterset: latin1
Conn. characterset: latin1
TCP port: 3306
Uptime: 9 hours 45 min 47 sec

Threads: 2 Questions: 72195 Slow queries: 0 Opens: 269 Flush tables: 1 Open
tables: 2 Queries per second avg: 2.054

Do you think downloading the binary version from cacti.net expected me to install it in c:\ drive?

Post by **TheWitness** » Mon Jun 27, 2005 10:06 pm

When you debug, you must be in the same directory as the cactid binary.

TheWitness

ichoudhury · Post by **ichoudhury** » Tue Jun 28, 2005 6:05 am

Can you clarify a little please? Perhaps tell me some of the steps I need to take to resolve this issue.. Thanks.

Post by **TheWitness** » Tue Jun 28, 2005 6:16 am

Sorry, I seemed to have missed your first post. Your initial error message is related to your started task. It must be run from the cacti directory. You can test by running:

"php <path_cacti>/cmd.php"

Also, to set logging, you goto Settings->General and set the logging level to "DEBUG".

TheWitness

ichoudhury · Post by **ichoudhury** » Tue Jun 28, 2005 9:06 am

Sorry, I seemed to have missed your first post. Your initial error message is related to your started task. It must be run from the cacti directory. You can test by running:

"php <path_cacti>/cmd.php"

when I do that, I get (full path or without full path)

C:\>D:\php\php.exe D:\Inetpub\wwwroot\cacti\cmd.php
#!/usr/bin/php -q

06/28/2005 09:38:13 AM - CMDPHP: Poller[0] ERROR: The PHP Script: CMD.PHP Must b
e started using the full path to the file and in lower case. This is a PHP Bug!
!!

php-win.exe doesn't return anything

Here's how the Schedule task look like

Post by **TheWitness** » Tue Jun 28, 2005 4:07 pm

put everything in "lower" case and you should be all set. In the scheduled task that is. It's a nasty thing.

TheWitness

Cacti

Windows 2003 installation issue

Windows 2003 installation issue

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