Nothing in RRA folder; No Graphs

Ronin · Post by **Ronin** » Tue May 24, 2005 3:54 pm

Hello,
symptoms.
No graphs, no files created in RRA folder.

I've been racking my brain and searching this forum for the last two days and the best that I've found is if you provide enough detail for "The Witness" he will provide the answer.

Windows 2003 Server
apache 2.0.54
cacti 0.8.6d
cactid 0.8.6d
mysql 4.1.12
net-snmp-5.2.1-1
php-5.0.4
rrdtool-cygwin-1.2.6

Paths
c:\net-snmp\bin\snmpget.exe
c:\net-snmp\bin\snmpget.exe
c:\rrdtool\rrdtool.exe
c:\windows\fonts
c:\php\php-win.exe
c:\apache\Apache2\htdocs\cacti\log\cacti.log
c:\cactid

Poller cmd.php

Scheduled task
Run:
c:\php\php-win.exe c:\apache\Apache2\htdocs\cacti\poller.php

Start in:
c:\apache\Apache2\htdocs\cacti

The Administrator of the machine was given rights to perform the scheduled task and has permissions to the rra and log folders.

Cacti.log

05/24/2005 04:13:41 PM - WEBLOG: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe graph - --imgformat=PNG --start=1116879218 --end=1116965618 --title="IBX Edge Router - Traffic - Fa0/1" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit=0 COMMENT:"From 2005/05/23 16\:13\:38 To 2005/05/24 16\:13\:38\c" COMMENT:" \n" --vertical-label="bits per second" DEF:a="C\:\apache\Apache2\htdocs\cacti/rra/ibx_edge_router_traffic_in_54.rrd":traffic_in:AVERAGE DEF:b="C\:\apache\Apache2\htdocs\cacti/rra/ibx_edge_router_traffic_in_54.rrd":traffic_out:AVERAGE CDEF:cdefa=a,8,* CDEF:cdefe=b,8,* AREA:cdefa#00CF00:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n" COMMENT:"\n" HRULE:0#FF0000:"95th Percentile" COMMENT:"(0 mbit in+out)"
05/24/2005 04:13:41 PM - WEBLOG: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe fetch C:\apache\Apache2\htdocs\cacti/rra/ibx_edge_router_traffic_in_54.rrd AVERAGE -s 1116879218 -e 1116965618
05/24/2005 04:13:39 PM - WEBLOG: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe graph - --imgformat=PNG --start=1116879218 --end=1116965618 --title="IBX Edge Router - CPU Usage" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit=0 COMMENT:"From 2005/05/23 16\:13\:38 To 2005/05/24 16\:13\:38\c" COMMENT:" \n" --vertical-label="percent" DEF:a="C\:\apache\Apache2\htdocs\cacti/rra/ibx_edge_router_5min_cpu_53.rrd":5min_cpu:AVERAGE AREA:a#FF0000:"CPU Usage" GPRINT

LAST:"Current\:%8.0lf" GPRINT

AVERAGE:"Average\:%8.0lf" GPRINT

MAX:"Maximum\:%8.0lf"
05/24/2005 04:09:11 PM - SYSTEM STATS: Time: 8.0912 s, Method: cmd.php, Processes: 1, Threads: N/A, Hosts: 2, Hosts/Process: 2
05/24/2005 04:09:10 PM - CMDPHP: Poller[0] Time: 2.8686 s, Theads: N/A, Hosts: 1
05/24/2005 04:09:10 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe update C:\apache\Apache2\htdocs\cacti\rra\ibx_edge_router_5min_cpu_53.rrd --template 5min_cpu N:0
05/24/2005 04:09:10 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe create c:\apache\Apache2\htdocs\cacti/rra/ibx_edge_router_5min_cpu_53.rrd --step 300 DS:5min_cpu:GAUGE:600:0:100 RRA:AVERAGE:0.5:1:600 RRA:AVERAGE:0.5:6:700 RRA:AVERAGE:0.5:24:775 RRA:AVERAGE:0.5:288:797 RRA:MAX:0.5:1:600 RRA:MAX:0.5:6:700 RRA:MAX:0.5:24:775 RRA:MAX:0.5:288:797
05/24/2005 04:09:09 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe update C:\apache\Apache2\htdocs\cacti\rra\ibx_edge_router_traffic_in_54.rrd --template traffic_in:traffic_out N:3987320725:3202420897
05/24/2005 04:09:09 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe create c:\apache\Apache2\htdocs\cacti/rra/ibx_edge_router_traffic_in_54.rrd --step 300 DS:traffic_in:COUNTER:600:0:100000000 DS:traffic_out:COUNTER:600:0:100000000 RRA:AVERAGE:0.5:1:600 RRA:AVERAGE:0.5:6:700 RRA:AVERAGE:0.5:24:775 RRA:AVERAGE:0.5:288:797 RRA:MAX:0.5:1:600 RRA:MAX:0.5:6:700 RRA:MAX:0.5:24:775 RRA:MAX:0.5:288:797
05/24/2005 04:09:09 PM - PHPSVR: Poller[0] DEBUG: PHP Script Server Shutdown request received, exiting
05/24/2005 04:09:09 PM - CMDPHP: Poller[0] Host[4] SNMP: v1: 2xx.5x.3x.1, dsname: 5min_cpu, oid: .1.3.6.1.4.1.9.2.1.58.0, output: 0
05/24/2005 04:09:09 PM - CMDPHP: Poller[0] Host[4] SNMP: v1: 2xx.5x.3x.1, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.2, output: 3202420897
05/24/2005 04:09:09 PM - CMDPHP: Poller[0] Host[4] SNMP: v1: 2xx.5x.3x.1, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.2, output: 3987320725
05/24/2005 04:09:09 PM - CMDPHP: Poller[0] Host[4] RECACHE: Processing 1 items in the auto reindex cache for '2xx.5x.3x.1'.
05/24/2005 04:09:09 PM - CMDPHP: Poller[0] Host[4] SNMP: Host responded to SNMP
05/24/2005 04:09:09 PM - CMDPHP: Poller[0] PHP Script Server Started Properly
05/24/2005 04:09:09 PM - PHPSVR: Poller[0] PHP Script Server has Started - Parent is cmd
05/24/2005 04:09:09 PM - PHPSVR: Poller[0] DEBUG: FILENM: c:\apache\Apache2\htdocs\cacti\script_server.php
05/24/2005 04:09:09 PM - PHPSVR: Poller[0] DEBUG: DIRNAM: c:/apache/apache2/htdocs/cacti
05/24/2005 04:09:09 PM - PHPSVR: Poller[0] DEBUG: GETCWD: c:/apache/apache2/htdocs/cacti
05/24/2005 04:09:09 PM - PHPSVR: Poller[0] DEBUG: SERVER: cmd
05/24/2005 04:09:03 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: c:\php\php-win.exe, ARGS: -q c:\apache\apache2\htdocs\cacti/cmd.php 0 4]

A second set of eyes is much appreciated.

Post by **TheWitness** » Tue May 24, 2005 4:41 pm

First of all, two of the paths are not correct. Although the second one causes no issues since you are running cmd.php

Paths
c:\windows\fonts -> Needs to include the full ttf filename
c:\cactid -> Needs to include the full path the cactid.exe

Then, turn logging (Settings->General) to DEBUG and run the following from the command line logged in as the poller user id.

"c:\php <path_cacti>\poller.php"

Look for error messages and correct. Also, if you are using the release of RRDTool 1.2.6 (Native Windows Binary) from the rrdtool web site, you need to switch to the version on the Cacti web site. The one on Tobi's web site does not work: http://www.cacti.net/downloads

TheWitness

Ronin · Post by **Ronin** » Tue May 24, 2005 5:37 pm

I fixed the paths.

RRDTool 1.2.6 is from Cacti site.

When I run the "c:\php <path_cacti>\poller.php"
I get a windows pop up message that says:
rrdtool.exe-Unable to Locate componet.

This application has failed to start because cygz.dll was not found. Re-installing the application may fix this problem.

Here is the output of the command:
C:\php>php.exe c:\apache\apache2\htdocs\cacti\poller.php
05/24/2005 05:52:32 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Proces
s [CMD: c:\php\php-win.exe, ARGS: -q c:\apache\apache2\htdocs\cacti/cmd.php 0 4]

Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
05/24/2005 05:52:44 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe cre
ate c:\apache\Apache2\htdocs\cacti/rra/ibx_edge_router_traffic_in_54.rrd --ste
p 300 DS:traffic_in:COUNTER:600:0:100000000 DS:traffic_out:COUNTER:600:0:1000
00000 RRA:AVERAGE:0.5:1:600 RRA:AVERAGE:0.5:6:700 RRA:AVERAGE:0.5:24:775 RRA
:AVERAGE:0.5:288:797 RRA:MAX:0.5:1:600 RRA:MAX:0.5:6:700 RRA:MAX:0.5:24:775
RRA:MAX:0.5:288:797
05/24/2005 05:52:44 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe upd
ate C:\apache\Apache2\htdocs\cacti\rra\ibx_edge_router_traffic_in_54.rrd --templ
ate traffic_in:traffic_out N:4013690116:3257174407
05/24/2005 05:52:45 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe cre
ate c:\apache\Apache2\htdocs\cacti/rra/ibx_edge_router_5min_cpu_53.rrd --step
300 DS:5min_cpu:GAUGE:600:0:100 RRA:AVERAGE:0.5:1:600 RRA:AVERAGE:0.5:6:700
RRA:AVERAGE:0.5:24:775 RRA:AVERAGE:0.5:288:797 RRA:MAX:0.5:1:600 RRA:MAX:0.5
:6:700 RRA:MAX:0.5:24:775 RRA:MAX:0.5:288:797
05/24/2005 05:52:45 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe upd
ate C:\apache\Apache2\htdocs\cacti\rra\ibx_edge_router_5min_cpu_53.rrd --templat
e 5min_cpu N:0
05/24/2005 05:52:46 PM - SYSTEM STATS: Time: 13.4111 s, Method: cmd.php, Process
es: 1, Threads: N/A, Hosts: 2, Hosts/Process: 2

Post by **TheWitness** » Tue May 24, 2005 9:26 pm

Some languages are finiky.

TheWitness

mmartens · Post by **mmartens** » Wed May 25, 2005 3:58 am

Hi,

I believe i've got the same problem

installed the file now i got this:

got any id???

C:\Inetpub\intranet\ICT\cacti>c:\php\php.exe poller.php
05/25/2005 11:48:17 AM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Proces
s [CMD: c:\cactid\cactid.exe, ARGS: 0 5]
Waiting on 1/1 pollers.
c:\rrdtool\rrdtool.exe (2900): *** system shared memory version mismatch detecte
d - 0x75BE0074/0xFFFF0080.
This problem is probably due to using incompatible versions of the cygwin DLL.
Search for cygwin1.dll using the Windows Start->Find/Search facility
and delete all but the most recent version. The most recent version *should*
reside in x:\cygwin\bin, where 'x' is the drive on which you have
installed the cygwin distribution. Rebooting is also suggested if you
are unable to find another cygwin DLL.
No log handling enabled - turning on stderr logging
IP-MIB: Module not found
IF-MIB: Module not found
TCP-MIB: Module not found
UDP-MIB: Module not found
HOST-RESOURCES-MIB: Module not found
SNMPv2-MIB: Module not found
RFC1213-MIB: Module not found
SNMPv2-SMI: Module not found
NOTIFICATION-LOG-MIB: Module not found
UCD-SNMP-MIB: Module not found
UCD-DEMO-MIB: Module not found
SNMP-TARGET-MIB: Module not found
NET-SNMP-AGENT-MIB: Module not found
SNMP-VIEW-BASED-ACM-MIB: Module not found
SNMP-COMMUNITY-MIB: Module not found
UCD-DLMOD-MIB: Module not found
SNMP-FRAMEWORK-MIB: Module not found
SNMP-MPD-MIB: Module not found
SNMP-USER-BASED-SM-MIB: Module not found
SNMP-NOTIFICATION-MIB: Module not found
SNMPv2-TM: Module not found
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
05/25/2005 11:48:21 AM - SYSTEM STATS: Time: 4.5811 s, Method: cactid, Processes
: 1, Threads: 1, Hosts: 2, Hosts/Process: 2

C:\Inetpub\intranet\ICT\cacti>

Ronin · Post by **Ronin** » Wed May 25, 2005 10:45 am

Thanks The Witness!
I extracted the file to the RRDTool folder and now my RRA folder is populating, I get no windows popup message when I manually run poller.php and my graphs are now working.

BSOD2600 · Post by **BSOD2600** » Wed May 25, 2005 12:47 pm

mmartens: your problem is compleatly different. You really should start you own thread instead of highjacking this one.

Follow the instructions the rrdtool error output told you. Also, make sure you have set up the mibsdir eviroment variable. Re-read the windows install guide.

mmartens · Post by **mmartens** » Wed May 25, 2005 3:40 pm

Thanks for the relpy,

started my own thread and now experiancing defferend problems please help:

post:
http://forums.cacti.net/viewtopic.php?t=7764

thx again

Marcel

Nothing in RRA folder; No Graphs

Nothing in RRA folder; No Graphs

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