Cactid 0.8.6d updating IOS, not CatOS

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Mikkel
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Cactid 0.8.6d updating IOS, not CatOS

Post by Mikkel »

I'm experiencing a very strange problem. Until now I've been running Cacti using the cmd.php poller and everything runs fine. rra's are updating, graphs are updating, no problems whatsoever. Because the runtime was getting close to 300 seconds, I decided to switch to cactid. Now the weird part is that Cisco routers and switches running IOS update fine, rra's as well as graphs. CatOS devices however, don't. Neither the rra's or the graphs are being updated.

Any idea why this is?

Windows XP SP2
Cacti 0.8.6d
Cactid 0.8.6d
PHP 4.3.11 (cgi-fcgi)
MySQL 4.1.11
RRDTool 1.2.0
net-snmp-5.2.1
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TheWitness
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Post by TheWitness »

Debug output please...

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Mikkel
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Post by Mikkel »

Summarized output:
05/12/2005 01:39:04 PM - CACTID: Poller[0] CACTID: Version 0.8.6d starting
05/12/2005 01:39:04 PM - CACTID: Poller[0] MYSQL: Connecting to MySQL database 'cacti' on '127.0.0.1'...
05/12/2005 01:39:04 PM - CACTID: Poller[0] Host[36] SNMP: v2: hostname, dsname: errors_out, oid: .1.3.6.1.2.1.2.2.1.20.10, value: 0
05/12/2005 01:39:04 PM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3194,'errors_out','2005-05-12 13:39:00','0')
05/12/2005 01:39:04 PM - CACTID: Poller[0] Host[36] SNMP: v2: hostname, dsname: discards_in, oid: .1.3.6.1.2.1.2.2.1.13.11, value: 0
05/12/2005 01:39:04 PM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3195,'discards_in','2005-05-12 13:39:00','0')
05/12/2005 01:39:04 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 5
05/12/2005 01:39:04 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 6
05/12/2005 01:39:04 PM - CACTID: Poller[0] Host[36] SNMP: v2: hostname, dsname: discards_out, oid: .1.3.6.1.2.1.2.2.1.19.11, value: 0
05/12/2005 01:39:04 PM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3195,'discards_out','2005-05-12 13:39:00','0')
05/12/2005 01:39:04 PM - CACTID: Poller[0] Host[36] SNMP: v2: hostname, dsname: errors_in, oid: .1.3.6.1.2.1.2.2.1.14.11, value: 0
05/12/2005 01:39:04 PM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3195,'errors_in','2005-05-12 13:39:00','0')
05/12/2005 01:39:04 PM - CACTID: Poller[0] Host[36] SNMP: v2: hostname, dsname: errors_out, oid: .1.3.6.1.2.1.2.2.1.20.11, value: 0
05/12/2005 01:39:04 PM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3195,'errors_out','2005-05-12 13:39:00','0')
05/12/2005 01:39:04 PM - CACTID: Poller[0] Host[36] SNMP: v2: hostname, dsname: discards_in, oid: .1.3.6.1.2.1.2.2.1.13.13, value: 0
05/12/2005 01:39:04 PM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3196,'discards_in','2005-05-12 13:39:00','0')
05/12/2005 01:39:04 PM - CACTID: Poller[0] Host[36] SNMP: v2: hostname, dsname: discards_out, oid: .1.3.6.1.2.1.2.2.1.19.13, value: 0
05/12/2005 01:39:04 PM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3196,'discards_out','2005-05-12 13:39:00','0')
05/12/2005 01:39:04 PM - CACTID: Poller[0] DEBUG: The UDP Ping return_code was -1, errno was 104, total_time was 7.0000
05/12/2005 01:39:04 PM - CACTID: Poller[0] Host[36] SNMP: v2: hostname, dsname: errors_in, oid: .1.3.6.1.2.1.2.2.1.14.13, value: 0
05/12/2005 01:39:04 PM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3196,'errors_in','2005-05-12 13:39:00','0')
05/12/2005 01:39:04 PM - CACTID: Poller[0] Host[38] PING Result: UDP: Host is Alive
05/12/2005 01:39:04 PM - CACTID: Poller[0] Host[38] SNMP Result: Host responded to SNMP
05/12/2005 01:39:04 PM - CACTID: Poller[0] DEBUG: SQLCMD: update host set status='3',status_event_count='0', status_fail_date='0000-00-00 00:00:00',status_rec_date='0000-00-00 00:00:00',status_last_error='',min_time='1.999970',max_time='350.000020',cur_time='131.000040',avg_time='26.897491',total_polls='872',failed_polls='0',availability='100.0000' where id='38'
The above devices are all IOS devices, there are no CatOS devices in the debug output. :( I'm at a loss here.
Last edited by Mikkel on Fri May 13, 2005 12:55 am, edited 1 time in total.
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rony
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Post by rony »

When you view the device in the web interface, what are the status of the CatOS devices?
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Mikkel
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Post by Mikkel »

When I'm using cmd.php, they're up. But when I'm using cactid, they're reported as being down. But when I open the device I can do a verbose query and it updates without problems.
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Post by TheWitness »

What happens when you run cactid from the command line in DEBUG mode. Post output.

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Mikkel
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Post by Mikkel »

Well, the entire debug output is approx. 12600 lines of text so I guess I'll give you a small piece of it if that's ok.
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3979,'traffic_in','2005-05-13 08:19:13','3385756977')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[91] DEBUG: HOST COMPLETE: About to Exit Host Polling Thread Function
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 1
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.21, value: 8665908
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3979,'traffic_out','2005-05-13 08:19:13','8665908')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.23, value: 2265552036
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3980,'traffic_in','2005-05-13 08:19:13','2265552036')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.23, value: 279731875
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3980,'traffic_out','2005-05-13 08:19:13','279731875')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.24, value: 2748751696
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3981,'traffic_in','2005-05-13 08:19:13','2748751696')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.24, value: 4010160453
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3981,'traffic_out','2005-05-13 08:19:13','4010160453')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.25, value: 11204705
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3982,'traffic_in','2005-05-13 08:19:13','11204705')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.25, value: 2358712580
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3982,'traffic_out','2005-05-13 08:19:13','2358712580')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.26, value: 10677481
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3983,'traffic_in','2005-05-13 08:19:13','10677481')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.26, value: 2164795617
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3983,'traffic_out','2005-05-13 08:19:13','2164795617')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.27, value: 801306153
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3984,'traffic_in','2005-05-13 08:19:13','801306153')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.27, value: 2351175019
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3984,'traffic_out','2005-05-13 08:19:13','2351175019')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] WARNING: Result from SNMP not valid. Partial Result: No Such Instance cur...
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.31, value: U
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3985,'traffic_in','2005-05-13 08:19:13','U')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] WARNING: Result from SNMP not valid. Partial Result: No Such Instance cur...
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] SNMP: v2: hostname, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.31, value: U
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (3985,'traffic_out','2005-05-13 08:19:13','U')
05/13/2005 08:19:38 AM - CACTID: Poller[0] Host[74] DEBUG: HOST COMPLETE: About to Exit Host Polling Thread Function
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 0
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: replace into settings (name,value) values ('date',NOW())
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_time (poller_id, start_time, end_time) values (0, NOW(), NOW())
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: Thread Cleanup Complete
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: PHP Script Server Shutdown Started
05/13/2005 07:19:38 AM - PHPSVR: Poller[0] DEBUG: PHP Script Server Shutdown request received, exiting
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: PHP Script Server Pipes Closed
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: Allocated Variable Memory Freed
05/13/2005 08:19:38 AM - CACTID: Poller[0] DEBUG: MYSQL Free & Close Completed
05/13/2005 08:21:34 AM - WEBLOG: Poller[0] CACTI2RRD: c:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=1115878893 --end=1115965293 --title="hostname - Traffic - GigabitEthernet0/1/49" --rigid --base=1000 --height=120 --width=700 --alt-autoscale-max --lower-limit=0 COMMENT:"From 2005/05/12 08:21:33 To 2005/05/13 08:21:33\c" COMMENT:" \n" --vertical-label="bits per second" DEF:a="C\:\Apache2\htdocs\cacti/rra/hostname_traffic_in_5010.rrd":traffic_in:AVERAGE DEF:b="C\:\Apache2\htdocs\cacti/rra/hostname_traffic_in_5010.rrd":traffic_out:AVERAGE CDEF:cdefa=a,8,* CDEF:cdefe=b,8,* AREA:cdefa#00CF00:"Inbound" GPRINT:cdefa:MAX:" Max\:%8.2lf%s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf%s" GPRINT:cdefa:LAST:"Current\:%8.2lf%s\n" LINE1:cdefe#002A97:"Outbound" GPRINT:cdefe:MAX:"Max\:%8.2lf%s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf%s" GPRINT:cdefe:LAST:"Current\:%8.2lf%s\n"
05/13/2005 08:21:34 AM - WEBLOG: Poller[0] CACTI2RRD: c:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=1115878893 --end=1115965293 --title="hostname - Traffic - Vlan401/53" --rigid --base=1000 --height=120 --width=700 --alt-autoscale-max --lower-limit=0 COMMENT:"From 2005/05/12 08:21:33 To 2005/05/13 08:21:33\c" COMMENT:" \n" --vertical-label="bits per second" DEF:a="C\:\Apache2\htdocs\cacti/rra/hostname_traffic_in_5011.rrd":traffic_in:AVERAGE DEF:b="C\:\Apache2\htdocs\cacti/rra/hostname_traffic_in_5011.rrd":traffic_out:AVERAGE CDEF:cdefa=a,8,* CDEF:cdefe=b,8,* AREA:cdefa#00CF00:"Inbound" GPRINT:cdefa:MAX:" Max\:%8.2lf%s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf%s" GPRINT:cdefa:LAST:"Current\:%8.2lf%s\n" LINE1:cdefe#002A97:"Outbound" GPRINT:cdefe:MAX:"Max\:%8.2lf%s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf%s" GPRINT:cdefe:LAST:"Current\:%8.2lf%s\n"
The strange part is that there are only Cisco IOS devices in the entire debug output. I can't find any CatOS devices in it.

Could it have something to do with the CatOS devices being shown as "down" in the devices list?
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Mikkel
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Post by Mikkel »

I think I figured it out somehow.

The problem with the CatOS devices not updating lies in the fact that the status of these devices were shown as "down" while they were actually up. This has something to do with the ICMP ping not being received/transmitted properly. I changed the "Downed Host Detection" from "Ping and SNMP - Most Recommended" to "SNMP - Most Reliable" and now the CatOS devices are showing as "Up".

Everything seems to be working now, thanks for your help anyway. And keep up the good work, Cacti rocks!
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Post by TheWitness »

Mikkel,

This "system" setting will be moved to a "host" setting in the next release of Cacti.

TheWitness
True understanding begins only when we realize how little we truly understand...

Life is an adventure, let yours begin with Cacti!

Author of dozens of Cacti plugins and customization's. Advocate of LAMP, MariaDB, IBM Spectrum LSF and the world of batch. Creator of IBM Spectrum RTM, author of quite a bit of unpublished work and most of Cacti's bugs.
_________________
Official Cacti Documentation
GitHub Repository with Supported Plugins
Percona Device Packages (no support)
Interesting Device Packages

For those wondering, I'm still here, but lost in the shadows. Yearning for less bugs. Who want's a Cacti 1.3/2.0? Streams anyone?
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Mikkel
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Post by Mikkel »

OK. Good work! Again, keep it up :D
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