Email messages not being sent.

[KevinNoall]

I've just realized that at some point my system stopped sending email alerts. I've gone in and verified that the settings all look correct.
I disabled, uninstalled updated, reinstalled an renabled Monitor plugin with no luck.
The error i get when testing a send shows....


Checking Configuration...
Method: SMTP
Creating Message Text...

This is a test message generated from Cacti. This message was sent to test the configuration of your Mail Settings.

Your email settings are currently set as follows

Method: SMTP
Device: smtp-mail.outlook.com
Port: 587
Authentication: true
Username: xxx
Password: (Not Shown for Security Reasons)
Security: tls
Ping Results: Bypassed

Sending Message...

SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/ ... leshooting

[TheWitness]

Could be SELinux or some other service blocking tcp access from the web server, or some other connectivity issues. Suhosin used to wreck Cacti years ago.

[KevinNoall]

I've checked and selinux is disabled. I've not had any other issues that I've noticed, just this one vm server is having the issue

[TheWitness]

Best of luck. The error message is clear.

[KevinNoall]

Is there a CLI command I can use to test manually?

[KevinNoall]

I've validated that I can connect to the outbound server using SWAKS in bash. Connects and establishes TLS, etc.
So it does appear to have connectivity from the OS at least.

[KevinNoall]

After some additional troubleshooting this appears to be an issue with advanced authentication that Outlook/Hotmail now requires. I switched to a different account on a separate mail system and was able to authenticate as expected without the OAUTH requirement.

I would argue that the original error message is not correct. Cacti cannot authenticate properly, it's not an issue with connectivity.

So a workaround, not a fix.

[macan]

oauth will be in 1.3 version