RRDTool crash

[fristi737]

Hello,

We installed cacti 1.2.26, setup SNMP (working ok) and then tried to create a graph of that SNMP connectable device.
We receive an error, apparently some user does not have enough rights to create the RRD file.
Can someone tell me which user is responsible for this action?

Kind regards,
Lieven

2024-05-31 05:10:04 - CMDPHP ERROR: Detected RRDtool Crash on 'create C:/Cacti/Apache24/htdocs/cacti/rra/srgespi1_polling_time_5.rrd --start 0 --step 300 DS:polling_time:GAUGE:600:0:U RRA:AVERAGE:0.5:1:600 RRA:AVERAGE:0.5:6:700 RRA:AVERAGE:0.5:24:775 RRA:AVERAGE:0.5:288:797 RRA:MIN:0.5:1:600 RRA:MIN:0.5:6:700 RRA:MIN:0.5:24:775 RRA:MIN:0.5:288:797 RRA:MAX:0.5:1:600 RRA:MAX:0.5:6:700 RRA:MAX:0.5:24:775 RRA:MAX:0.5:288:797 RRA:LAST:0.5:1:600 RRA:LAST:0.5:6:700 RRA:LAST:0.5:24:775 RRA:LAST:0.5:288:797 '. Last command was ''
2024-05-31 05:10:04 - CMDPHP PHP ERROR NOTICE Backtrace: (C:\Cacti\Apache24\htdocs\cacti\poller.php[762]:process_poller_output(), C:\Cacti\Apache24\htdocs\cacti\lib\poller.php[808]:rrdtool_function_update(), C:\Cacti\Apache24\htdocs\cacti\lib\rrd.php[816]:rrdtool_function_create(), C:\Cacti\Apache24\htdocs\cacti\lib\rrd.php[787]:rrdtool_execute(), C:\Cacti\Apache24\htdocs\cacti\lib\rrd.php[261]:__rrd_execute(), C:\Cacti\Apache24\htdocs\cacti\lib\rrd.php[338]:fwrite(), CactiErrorHandler())
2024-05-31 05:10:04 - ERROR PHP NOTICE: fwrite(): Write of 465 bytes failed with errno=22 Invalid argument in file: C:\Cacti\Apache24\htdocs\cacti\lib\rrd.php on line: 338

[TheWitness]

Try running that command by hand and see what happens. Let us know.