No graph datas after upgrade from 1.2.4 to 1.2.26

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manuelx89
Posts: 1
Joined: Mon Feb 26, 2024 3:40 am

No graph datas after upgrade from 1.2.4 to 1.2.26

Post by manuelx89 »

Hello,

i did an upgrade from the cacti version 1.2.24 to the new one 1.2.26.
The issue is that there are no more data on my graphics so i had to downgrade (and now all is working).
All permissions were correct on directories rra, scripts, log.

I'm new to cacti and i can't figured out other places to look at.
I can show you this log but i don't know which information could be useful. Please let me know what i can provide you to better solve this problem.

2024-04-09 14:27:10 - INSTALL: always: Starting UPGRADE Process for v1.2.26
2024-04-09 14:27:10 - INSTALL: always: No tables where found or selected for conversion
2024-04-09 14:27:10 - INSTALL: always: Switched from to /tmp/cdu9z1tMt
2024-04-09 14:27:10 - INSTALL: always: NOTE: Using temporary file for db cache: /tmp/cdu9z1tMt
2024-04-09 14:27:10 - INSTALL: always: Upgrading from v1.2.24 (DB 1.2.26 (DB: 1.2.24)) to v1.2.25
2024-04-09 14:27:10 - INSTALL: always: Upgrading from v1.2.25 (DB 1.2.25) to v1.2.26
2024-04-09 14:27:10 - INSTALL: always: No templates were selected for import
2024-04-09 14:27:10 - INSTALL: always: Finished UPGRADE Process for v1.2.26
2024-04-09 14:27:10 - INSTALL-SYNC: always: Found 0 poller(s) to sync
2024-04-09 14:27:10 - INSTALL-SYNC: always: No Remote Data Collectors found for full synchronization
2024-04-09 14:27:10 - INSTALL: always: Installation was started at 2024-04-09 12:27:09, completed at 2024-04-09 12:27:10
2024-04-09 14:30:18 - SYSTEM STATS: Time:16.5010 Method:cmd.php Processes:1 Threads:1 Hosts:14 HostsPerProcess:14 DataSources:1444 RRDsProcessed:755
2024-04-09 14:30:18 - SNMPAGENT WARNING: No notification receivers configured for event: cactiNotifyDeviceFailedPoll (CACTI-MIB), severity: medium
2024-04-09 14:30:18 - SYSTEM MAINT STATS: Time:0.00
2024-04-09 14:35:16 - SYSTEM STATS: Time:14.4687 Method:cmd.php Processes:1 Threads:1 Hosts:14 HostsPerProcess:14 DataSources:1444 RRDsProcessed:755
2024-04-09 14:35:16 - SNMPAGENT WARNING: No notification receivers configured for event: cactiNotifyDeviceFailedPoll (CACTI-MIB), severity: medium
2024-04-09 14:35:16 - SYSTEM MAINT STATS: Time:0.00
2024-04-09 14:40:17 - SYSTEM STATS: Time:15.4663 Method:cmd.php Processes:1 Threads:1 Hosts:14 HostsPerProcess:14 DataSources:1444 RRDsProcessed:755
2024-04-09 14:40:17 - SNMPAGENT WARNING: No notification receivers configured for event: cactiNotifyDeviceFailedPoll (CACTI-MIB), severity: medium
2024-04-09 14:40:17 - SYSTEM MAINT STATS: Time:0.00
2024-04-09 14:42:48 - POLLER: Poller[1] PID[1774807] NOTE: Poller Int: '300', Cron Int: '300', Time Since Last: '167.88', Max Runtime '298', Poller Runs: '1'
2024-04-09 14:42:48 - POLLER: Poller[1] PID[1774807] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q '/cacti/cacti/app/cacti-1.2.26/cmd.php' --poller=1 --first=0 --last=16 --mibs]
2024-04-09 14:42:48 - POLLER: Poller[1] PID[1774807] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q '/cacti/cacti/app/cacti-1.2.26/cmd.php' --poller=1 --first=17 --last=17 --mibs]
2024-04-09 14:42:52 - POLLER: Poller[1] PID[1774807] Parsed MULTI output field 'active:0' [map active->active]
2024-04-09 14:42:52 - POLLER: Poller[1] PID[1774807] Parsed MULTI output field 'sleeping:0' [map sleeping->sleeping]
2024-04-09 14:42:52 - POLLER: Poller[1] PID[1774807] Parsed MULTI output field 'garbage:0' [map garbage->garbage]
2024-04-09 14:43:04 - SYSTEM STATS: Time:15.5256 Method:cmd.php Processes:1 Threads:1 Hosts:14 HostsPerProcess:14 DataSources:1444 RRDsProcessed:755
2024-04-09 14:43:04 - SNMPAGENT WARNING: No notification receivers configured for event: cactiNotifyDeviceFailedPoll (CACTI-MIB), severity: medium
2024-04-09 14:43:04 - POLLER: Poller[1] PID[1774807] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q /cacti/cacti/app/cacti-1.2.26/poller_reports.php]
2024-04-09 14:43:04 - POLLER: Poller[1] PID[1774807] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q '/cacti/cacti/app/cacti-1.2.26/poller_spikekill.php']
2024-04-09 14:43:04 - POLLER: Poller[1] PID[1774807] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q '/cacti/cacti/app/cacti-1.2.26/poller_automation.php' -M]
2024-04-09 14:43:04 - POLLER: Poller[1] PID[1774807] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q '/cacti/cacti/app/cacti-1.2.26/poller_maintenance.php']
2024-04-09 14:43:04 - SYSTEM MAINT STATS: Time:0.00
2024-04-09 14:50:01 - POLLER: Poller[1] PID[1775134] WARNING: Cron is out of sync with the Poller Interval! The Poller Interval is '300' seconds, with a maximum of a '300' second Cron, but 433.7 seconds have passed since the last poll!


Hope you guys can help me!
Thank you so much
User avatar
macan
Cacti Guru User
Posts: 1137
Joined: Tue Mar 18, 2008 2:30 am
Location: Czech

Re: No graph datas after upgrade from 1.2.4 to 1.2.26

Post by macan »

Try to increase log verbosity -> Configuration -> settings -> general -> generic log level
Try to run:
php /path/to/cacti/cli/audit_database.php --report
php /path/to/cacti/cli/audit_database.php --repair
php /path/to/cacti/cli/rebuild_poller_cache
Let the Cacti grow!
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