Graphs not showing data after server migration and Cacti upgrade

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somerandomguy
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Joined: Fri Oct 09, 2020 12:37 am

Graphs not showing data after server migration and Cacti upgrade

Post by somerandomguy »

HI all,

I'm in the process of trialing a server migration and upgrade for Cacti.

Our current environment is:
CentOS release 5.4
PHP 5.1.6
Cacti 0.8.8h
MySQL 5.0.77
RRDtool 1.2.27

New environment is:
CentOS Linux release 8.2.2004 (Core)
PHP 7.2.24
Cacti 1.2.14
MariaDB 10.3.17
RRDtool 1.7.0
Selinux is in permissive mode for the time being.
I used the cacti and cacti-spine packages from the EPEL repo.

I performed a migration using similar steps as shown on the website below.
https://blog.renu.ac.ug/index.php/2017/ ... o-another/

After the installation successfully completed an upgrade from 0.8.8h to 1.2.14. I noticed my graphs aren't showing any data. Looking at the attached image the Data Source Troubleshooter is showing an RRD mismatch. I'm confused as the file exists and is readable.

Any thoughts or advice would be greatly appreciated.


:::::UPDATE:::::

Doh, I forgot to add my database credentials to the Spine config file (/etc/spine.conf). After fixing the Spine config issue, Cacti was reporting 'The table 'poller_output' is full'. To resolve this I increased the size for the max_heap_table_size parameter.
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2020-10-09 14_03_23-Console -_ Data Debug.png
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TheWitness
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Re: Graphs not showing data after server migration and Cacti upgrade

Post by TheWitness »

That'll do it. I was recently having a problem with a dual setup, and realized first that I did not setup the main poller connection information, then it continued to have problems. After that, I realized I was using spine 1.1.x and not 1.2.x. Fixed that, and it was working. Sometimes you have good days and other times bad days.
True understanding begins only when we realize how little we truly understand...

Life is an adventure, let yours begin with Cacti!

Author of dozens of Cacti plugins and customization's. Advocate of LAMP, MariaDB, IBM Spectrum LSF and the world of batch. Creator of IBM Spectrum RTM, author of quite a bit of unpublished work and most of Cacti's bugs.
_________________
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GitHub Repository with Supported Plugins
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eltonharier
Posts: 2
Joined: Tue Nov 21, 2023 8:06 am

Re: Graphs not showing data after server migration and Cacti upgrade

Post by eltonharier »

Ensure that the RRD files have the correct permissions for the web server user (often Apache or Nginx). The web server needs read access to the RRD files. You can use the chown and chmod commands to adjust the ownership and permissions if necessary.

chown apache:apache /path/to/rrd/files/*.rrd
chmod 644 /path/to/rrd/files/*.rrd

Confirm that the RRD files are not corrupted. You can use the rrdtool info command to check the RRD file information. For example:
rrdtool info /path/to/rrd/files/some_graph.rrd

If there are any issues with the RRD files, you might need to recreate them or restore them from a backup.
In the Cacti web interface, navigate to "Console" -> "Data Sources" and ensure that the data sources after lead enrichment associated with your graphs are configured correctly. Confirm that the data sources are pointing to the correct RRD files.
Last edited by eltonharier on Wed Nov 22, 2023 2:27 am, edited 1 time in total.
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TheWitness
Developer
Posts: 17007
Joined: Tue May 14, 2002 5:08 pm
Location: MI, USA
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Re: Graphs not showing data after server migration and Cacti upgrade

Post by TheWitness »

Apache and Nginx need R/W access if you are using Boost. Keep that in mind.
True understanding begins only when we realize how little we truly understand...

Life is an adventure, let yours begin with Cacti!

Author of dozens of Cacti plugins and customization's. Advocate of LAMP, MariaDB, IBM Spectrum LSF and the world of batch. Creator of IBM Spectrum RTM, author of quite a bit of unpublished work and most of Cacti's bugs.
_________________
Official Cacti Documentation
GitHub Repository with Supported Plugins
Percona Device Packages (no support)
Interesting Device Packages


For those wondering, I'm still here, but lost in the shadows. Yearning for less bugs. Who want's a Cacti 1.3/2.0? Streams anyone?
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