Cacti stopped graphing > Getting "Waiting on 1/1 pol

cmcguire · Post by **cmcguire** » Thu Apr 14, 2005 10:56 am

When I came in to work this morning I noticed that Cacti has not graphed any thing for the last 12 hours. When I do a php /var/www/html/cacti/poller.php I get the following:

[root@fdt-es1 /]# php /var/www/html/cacti/poller.php
X-Powered-By: PHP/4.2.2
Content-type: text/html

Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.

Nothing has been changed to the configuration of Cacti and it has worked reliably for 4 months.

Any help would be much appreciated.

Thanks!

BSOD2600 · Post by **BSOD2600** » Thu Apr 14, 2005 11:59 am

Aren't you a linux user and should be posting in the linux forum?

I just had/have the same problem (look in this forum). Never really did find a cause/fix. It just went away.

Post by **rony** » Thu Apr 14, 2005 1:49 pm

Post moved from Windows section...

As for your issue, do you have any stuck php or rrdtool processes?

cmcguire · Post by **cmcguire** » Fri Apr 15, 2005 1:22 pm

Well, I am not sure. What is the best way to find out? Sorry for my lack of experience. Really new!

Post by **TheWitness** » Fri Apr 15, 2005 5:39 pm

If you are running a version of Cacti before 0.8.6c, please upgrade. Cacti versions prior to 0.8.6c had a bug that caused the poller to crash when a polled host was rebooted.

Once you have upgraded, you need to run the following MySQL command from the MySQL terminal session:

mysql --user=root --password cacti
> truncate table poller_output;
> quit

TheWitness

wkcole · Post by **wkcole** » Fri Apr 15, 2005 5:48 pm

TheWitness wrote:If you are running a version of Cacti before 0.8.6c, please upgrade. Cacti versions prior to 0.8.6c had a bug that caused the poller to crash when a polled host was rebooted.

Once you have upgraded, you need to run the following MySQL command from the MySQL terminal session:

mysql --user=root --password cacti
> truncate table poller_output;
> quit

TheWitness

Sadly, I am seeing exactly the same thing when running cactid under 0.8.6c and there's nothing in poller_output. cmd.php works just fine, so I guess I'll have to like with 70-second polling times.

Post by **TheWitness** » Fri Apr 15, 2005 6:00 pm

If it's not running with cactid, please make sure that cactid runs properly from the command line on it's own. Change directories into the cactid production directory and run it from there in "MEDIUM" mode. You should get output.

Once you have verified that, please insure that the path is accurate in Settings->Paths.

TheWitness

cmcguire · Post by **cmcguire** » Mon Apr 18, 2005 10:33 am

Thanks for the help. I am currently running 0.8.6b and I am not sure exactly how to upgrade. However, I did run the mysql commands then php /var/www/html/cacti/poller.php and it started polling again. I don't know if this will happen again but thank you very much for helping out!

Post by **TheWitness** » Mon Apr 18, 2005 3:19 pm

To upgrade to 0.8.6c, you simply need to overwrite the files from 0.8.6b and then take the config.php.dist and copy over config.php. Make sure you make your site specific changes to config.php though.

There are no database changes between versions. Once you get the files applied, there are some additional patches at the folowing link: www.cacti.net/downloads/patches/0.8.6c/pre-patched. Simply move those files over the production files and you will be AOK.

Please backup you directory first of course.

TheWitness

cmcguire · Post by **cmcguire** » Tue Apr 19, 2005 2:33 pm

OK, every thing is upgraded and it appears to be working good. Thanks for all of your help!

Cacti stopped graphing > Getting "Waiting on 1/1 pol

Cacti stopped graphing > Getting "Waiting on 1/1 pol

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