Some Graphs Not Using Template

[EBrander]

I have a graph template that has been working for years. But when I create a new graph using this template it seems to fall back to the some other (default?) template. When I manage graphs and then click on "edit graph template" it takes me to the correct template, but clearly it isn't using it.

Here's the tempalte:

Graph Template Items

graph_template.PNG (79.71 KiB) Viewed 585 times

Here's a WORKING graph:

Working Graph Example

working_graph_example.PNG (113.04 KiB) Viewed 585 times

Here is a brand new graph that is NOT working:

Not working graph example

not_working_graph_example.PNG (99.74 KiB) Viewed 585 times

As you can see I've tried recreating the graph from scratch but no joy.

I did just notice this in the Graph Debug:

This is set in the non-working graph:
--imgformat=SVG \

In a debug for a working graph I see this:
--imgformat=PNG \

So I went into the template and changed it to PNG, and it still has the same issue yet the debug now says it is PNG. What's odd is that both are using the same graph template (confirmed by clicking Edit Graph Template on both graphs) and yet one was drawing it as PNG and the other SVG while it was set to SVG. Meanwhile still the new one is wrong regardless of format.

Any suggestions?

Edit: Forgot important stuff
Cacti Version 1.2.23
RRDtool Version Configured 1.4.0+
RRDtool Version Found 1.4.8

[Osiris]

What is your OS?

What is the issue?

[EBrander]

Os: Centos 7
Issue: Graphs not using the template.

[TheWitness]

Okay, looking at this closely, what happened is that you made modifications to the default Cacti Interface Graphs, and when you upgraded, you imported the 'Default' one again and overwrote your customization. If you have either a backup of your Cacti Database or you backed up your customer Template (preferred method), just re-import it from your backed up XML file.

[EBrander]

Okay, looking at this closely, what happened is that you made modifications to the default Cacti Interface Graphs, and when you upgraded, you imported the 'Default' one again and overwrote your customization. If you have either a backup of your Cacti Database or you backed up your customer Template (preferred method), just re-import it from your backed up XML file.

I'll give that a shot. Thank you for the help!

[TheWitness]

I'm working on a Clone Utility that will allow you to make each Device Template your own. It won't be in the 1.2.x release, but for sure in the 1.3.