[SOLVED] HELP - Professional service to repair Cacti

[dirikuteguh]

Hello,

Does anyone offer professional support to repair Cacti configuration? I'm in need of one because most of my graphs are blank (-nan). My system consists of around 200 devices with more than 10.000 graphs (but I believe a lot is non-functional because some devices has been dismantled or removed from network). How much will you charge?

[cigamit]

What version of Cacti? What does your log say? Specifically the STATS line?

[dirikuteguh]

Cacti version 1.1.24 running on RHEL 7. Below is few of the latest line about STATS log

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STATS
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Log [Total Lines: 37 - Admin View - No Other Filter in Affect]
2023/07/12 06:55:01 - SYSTEM STATS: Time:298.8951 Method:spine Processes:15 Threads:20 Hosts:140 HostsPerProcess:10 DataSources:18379 RRDsProcessed:0
2023/07/12 06:50:00 - SYSTEM STATS: Time:298.9355 Method:spine Processes:15 Threads:20 Hosts:140 HostsPerProcess:10 DataSources:18379 RRDsProcessed:0
2023/07/12 06:45:00 - SYSTEM STATS: Time:298.8867 Method:spine Processes:15 Threads:20 Hosts:140 HostsPerProcess:10 DataSources:18379 RRDsProcessed:0
2023/07/12 06:40:01 - SYSTEM STATS: Time:298.9021 Method:spine Processes:15 Threads:20 Hosts:140 HostsPerProcess:10 DataSources:18379 RRDsProcessed:0
2023/07/12 06:35:00 - SYSTEM STATS: Time:298.8273 Method:spine Processes:15 Threads:20 Hosts:140 HostsPerProcess:10 DataSources:18379 RRDsProcessed:0
2023/07/12 06:30:00 - SYSTEM STATS: Time:298.9000 Method:spine Processes:15 Threads:20 Hosts:140 HostsPerProcess:10 DataSources:18379 RRDsProcessed:0
2023/07/12 06:25:01 - SYSTEM STATS: Time:298.8595 Method:spine Processes:15 Threads:20 Hosts:140 HostsPerProcess:10 DataSources:18379 RRDsProcessed:0

[macan]

poller doesn't finish on time. It was in forums more times. Try to search here graph with gaps, poller overrun.

Check DNS resolving in cacti, sort your device by poll time and try to find out problematic devices, try to change snmp/ping timeout and retries, ...

[Osiris]

Or spine is broken. You can test spine using the command line. Check the docs for testing spine at docs.cacti.net