Support required for Cacti 0..8.8b post restoration of backup

[tik20]

Hi All,

We had a production setup of Cacti 0.8.8b which was working and configured for all our network devices. Few days back, the server crashed and we created a new instance of same version and imported the backup.

Post restoration, the application is up, we have scheduled the poller process, but the graph is not getting updated.

I'm new at this pls help.

Regards
tik.

[macan]

check logs, maybe wrong file permissions

[tik20]

Hi Macan,

Thanks for your response. The below snippet of the log file is the only entry what we see post restoration.
___________________________________________________
05/27/2023 08:14:51 PM - POLLER: Poller[0] WARNING: Cron is out of sync with the Poller Interval! The Poller Interval is '300' seconds, with a maximum of a '30 0' second Cron, but 1190 seconds have passed since the last poll!
05/27/2023 08:14:52 PM - SYSTEM STATS: Time:0.2633 Method:cmd.php Processes:1 Th reads:N/A Hosts:2 HostsPerProcess:2 DataSources:13 RRDsProcessed:10
05/28/2023 01:26:57 PM - POLLER: Poller[0] WARNING: Cron is out of sync with the Poller Interval! The Poller Interval is '300' seconds, with a maximum of a '30 0' second Cron, but 61926 seconds have passed since the last poll!
05/28/2023 01:26:57 PM - SYSTEM STATS: Time:0.2471 Method:cmd.php Processes:1 Th reads:N/A Hosts:2 HostsPerProcess:2 DataSources:13 RRDsProcessed:10
____________________________________________________

[macan]

how is your cron set?

[tik20]

Hi All,

Out cacti 0.8.8B is throwing errors mentioned below, the graphs are not getting updated. Please help.


CMDPHP: Poller[0] ERROR: SQL Assoc Failed!, Error:'1017', SQL:"select poller_output.output, poller_output.time, UNIX_TIMESTAMP(poller_output.time) as unix_time, poller_output.local_data_id, poller_item.rrd_path, poller_item.rrd_name, poller_item.rrd_num from (poller_output,poller_item) where (poller_output.local_data_id=poller_item.local_data_id and poller_output.rrd_name=poller_item.rrd_name) LIMIT 10000"

[macan]

version 0.8.8 is very old. It could be problem with PHP version, DB version, ... Did you change something?

You should leave this old version

[netniV]

Check the database version vs the source version and make sure they are the same. Also, if you have enabled any plugins, try disabling those first and see if the error goes away. As Macan has already said though, that is a very old version and if you can, you should take the opportunity to migrate forward. We have just released 1.2.25 which has a bunch of security fixes and is our latest stable release.

If you need any assistance with that, my company can offer support/upgrade paths, feel free to message me.