Huawei RTN 950 isn't reachable via SNMP

[izmenoff]

Hello!
The problem with reach RNT950 device via SNMP form UI cacti:

RTN950_1580_1 (10.32.8.10)
SNMP Information
Host SNMP error
Ping Results
UDP Ping Success (1.96 ms)

But, from the cacti cli it is responsible:

[appadmin@srv-mncacti-02 ~]$ snmpwalk -v 2c -c Rtn-950 -O e 10.32.8.10
SNMPv2-MIB::sysDescr.0 = STRING:
SNMPv2-MIB::sysObjectID.0 = OID: SNMPv2-SMI::enterprises.2011.2.25.1
DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (3234776075) 374 days, 9:29:20.75
SNMPv2-MIB::sysContact.0 = STRING: Huawei Technologies Ltd. Co.
SNMPv2-MIB::sysName.0 = STRING: Optix product
SNMPv2-MIB::sysLocation.0 = STRING: Shenzhen city, PR China
SNMPv2-MIB::sysServices.0 = INTEGER: 1
SNMPv2-MIB::sysORLastChange.0 = Timeticks: (1) 0:00:00.01
SNMPv2-MIB::snmpInPkts.0 = Counter32: 143364
SNMPv2-MIB::snmpOutPkts.0 = Counter32: 143361
SNMPv2-MIB::snmpInBadVersions.0 = Counter32: 0
SNMPv2-MIB::snmpInBadCommunityNames.0 = Counter32: 3
SNMPv2-MIB::snmpInBadCommunityUses.0 = Counter32: 0
SNMPv2-MIB::snmpInASNParseErrs.0 = Counter32: 0
SNMPv2-MIB::snmpInTooBigs.0 = Counter32: 0
SNMPv2-MIB::snmpInNoSuchNames.0 = Counter32: 0
SNMPv2-MIB::snmpInBadValues.0 = Counter32: 0
SNMPv2-MIB::snmpInReadOnlys.0 = Counter32: 0
SNMPv2-MIB::snmpInGenErrs.0 = Counter32: 0
SNMPv2-MIB::snmpInTotalReqVars.0 = Counter32: 289241
SNMPv2-MIB::snmpInTotalSetVars.0 = Counter32: 0
SNMPv2-MIB::snmpInGetRequests.0 = Counter32: 139599
SNMPv2-MIB::snmpInGetNexts.0 = Counter32: 3777
SNMPv2-MIB::snmpInSetRequests.0 = Counter32: 0
SNMPv2-MIB::snmpInGetResponses.0 = Counter32: 0
SNMPv2-MIB::snmpInTraps.0 = Counter32: 0
SNMPv2-MIB::snmpOutTooBigs.0 = Counter32: 3
SNMPv2-MIB::snmpOutNoSuchNames.0 = Counter32: 0
SNMPv2-MIB::snmpOutBadValues.0 = Counter32: 0
SNMPv2-MIB::snmpOutGenErrs.0 = Counter32: 0
SNMPv2-MIB::snmpOutGetRequests.0 = Counter32: 0
SNMPv2-MIB::snmpOutGetNexts.0 = Counter32: 0
SNMPv2-MIB::snmpOutSetRequests.0 = Counter32: 0
SNMPv2-MIB::snmpOutGetResponses.0 = Counter32: 143385
SNMPv2-MIB::snmpOutTraps.0 = Counter32: 5992812
SNMPv2-MIB::snmpEnableAuthenTraps.0 = INTEGER: 1
SNMPv2-MIB::snmpSilentDrops.0 = Counter32: 0
SNMPv2-MIB::snmpProxyDrops.0 = Counter32: 0

[macan]

try repopulate poller cache, ideally from cli directory
php /path/to/cacti/cli/rebuild_poller_cache.php

[izmenoff]

it didn't help

[macan]

so it seems that you have incorect snmp credentials in cacti for this host

[izmenoff]

I checked and recreated the device several times.
There is all fine.

[macan]

If the credentials were correct, the error should not occur.

Show result of SQL query:
select snmp_version,snmp_community,snmp_port,snmp_timeout from host where hostname='10.32.8.10';

[Osiris]

If php-snmp is installed, remove it and restart https/apache and php-fpm if installed.