Failed to open data file

[pavelsch]

Hello,
I've created a new device and some of the RRD charts are not being created.
What should I check.
Thank you

new-device-graph.jpg (233.13 KiB) Viewed 1243 times

[TheWitness]

Check the poller cache for the items in question. If there are no items, re-push out the device. You can do that when editing the device. It may just be that not enough time has passed.

[pavelsch]

I am sending a dump from the View Poller Cache, it looks like the items are duplicated.
I have re-saved the device and no change, the charts have not been created.

Viev-Poller-Cache.jpg (409.28 KiB) Viewed 1238 times

[TheWitness]

Run spine in debug mode and see that you are getting output

./spine -R -V 3 -S -f host_id -l host_id

[pavelsch]

I ran the command: ./spine -R -V 3 -S -f 438 -l 438
Output:
Total[0.6350] Spine will support multithread device polling.
Total[0.6352] DEBUG: Initial Value of Available Threads is 100 (0 outstanding)
Total[0.6354] DEBUG: Available Threads is 99 (1 outstanding)
Total[0.6357] DEBUG: Available Threads is 98 (2 outstanding)
Total[0.6359] DEBUG: Available Threads is 97 (3 outstanding)
Total[0.6361] DEBUG: Available Threads is 96 (4 outstanding)
Total[0.6365] DEBUG: Available Threads is 95 (5 outstanding)
Total[0.6368] Device[438] INFO: SNMP Device '172.29.170.10:161' has a timeout of 50000000 (50000), with 3 retries
Total[0.6369] Device[0] HT[1] Total Time: 0.00082 Seconds
Total[0.6376] Device[438] INFO: SNMP Device '172.29.170.10:161' has a timeout of 50000000 (50000), with 3 retries
Total[0.6376] Device[438] INFO: SNMP Device '172.29.170.10:161' has a timeout of 50000000 (50000), with 3 retries
Total[0.6405] Device[438] INFO: SNMP Device '172.29.170.10:161' has a timeout of 50000000 (50000), with 3 retries
Total[0.6972] Device[438] HT[1] DQ[1] Legacy Uptime Result: 114003698, Is Numeric: 1
Total[0.7012] Device[438] HT[2] DQ[1] Legacy Uptime Result: 114003698, Is Numeric: 1
Total[0.7053] Device[438] HT[3] DQ[1] Legacy Uptime Result: 114003698, Is Numeric: 1
Total[0.7170] Device[438] HT[4] DQ[1] Legacy Uptime Result: 114003700, Is Numeric: 1
Total[0.7271] Device[438] HT[1] DQ[1] Extended Uptime Result: 114001700, Is Numeric: 1
Total[0.7271] Device[438] HT[1] DQ[1] RECACHE OID: .1.3.6.1.2.1.1.3.0, (assert: 113973000 < output: 114001700)
Total[0.7283] Device[438] HT[1] NOTE: There are '5' Polling Items for this Device
Total[0.7283] Device[438] INFO: SNMP Device '172.29.170.10:161' has a timeout of 50000000 (50000), with 3 retries
Total[0.7312] Device[438] HT[2] DQ[1] Extended Uptime Result: 114001700, Is Numeric: 1
Total[0.7312] Device[438] HT[2] DQ[1] RECACHE OID: .1.3.6.1.2.1.1.3.0, (assert: 113973000 < output: 114001700)
Total[0.7324] Device[438] HT[2] NOTE: There are '5' Polling Items for this Device
Total[0.7324] Device[438] INFO: SNMP Device '172.29.170.10:161' has a timeout of 50000000 (50000), with 3 retries
Total[0.7353] Device[438] HT[3] DQ[1] Extended Uptime Result: 114001700, Is Numeric: 1
Total[0.7353] Device[438] HT[3] DQ[1] RECACHE OID: .1.3.6.1.2.1.1.3.0, (assert: 113973000 < output: 114001700)
Total[0.7365] Device[438] HT[3] NOTE: There are '5' Polling Items for this Device
Total[0.7366] Device[438] INFO: SNMP Device '172.29.170.10:161' has a timeout of 50000000 (50000), with 3 retries
Total[0.7455] Device[438] HT[4] DQ[1] Extended Uptime Result: 114001700, Is Numeric: 1
Total[0.7455] Device[438] HT[4] DQ[1] RECACHE OID: .1.3.6.1.2.1.1.3.0, (assert: 113973000 < output: 114001700)
Total[0.7461] Device[438] HT[4] NOTE: There are '5' Polling Items for this Device
Total[0.7461] Device[438] INFO: SNMP Device '172.29.170.10:161' has a timeout of 50000000 (50000), with 3 retries
Total[0.7937] Device[438] HT[1] DS[7432] TT[37.85] SNMP: v3: 172.29.170.10, dsname: traffic_in, oid: .1.3.6.1.2.1.31.1.1.1.6.1, value: 83529826
Total[0.7937] Device[438] HT[1] DS[7432] TT[37.88] SNMP: v3: 172.29.170.10, dsname: traffic_out, oid: .1.3.6.1.2.1.31.1.1.1.10.1, value: 49737125
Total[0.7937] Device[438] HT[1] DS[7433] TT[37.89] SNMP: v3: 172.29.170.10, dsname: traffic_in, oid: .1.3.6.1.2.1.31.1.1.1.6.2, value: 279907571
Total[0.7937] Device[438] HT[1] DS[7433] TT[37.91] SNMP: v3: 172.29.170.10, dsname: traffic_out, oid: .1.3.6.1.2.1.31.1.1.1.10.2, value: 466449640
Total[0.7937] Device[438] HT[1] DS[7434] TT[37.92] SNMP: v3: 172.29.170.10, dsname: traffic_in, oid: .1.3.6.1.2.1.31.1.1.1.6.3, value: 15353931336
Total[0.7939] Device[438] HT[1] Total Time: 0.16 Seconds
Total[0.8306] Device[438] HT[2] DS[7434] TT[71.98] SNMP: v3: 172.29.170.10, dsname: traffic_out, oid: .1.3.6.1.2.1.31.1.1.1.10.3, value: 33239979257
Total[0.8306] Device[438] HT[2] DS[7435] TT[72.01] SNMP: v3: 172.29.170.10, dsname: traffic_in, oid: .1.3.6.1.2.1.31.1.1.1.6.4, value: 32574854041
Total[0.8306] Device[438] HT[2] DS[7435] TT[72.02] SNMP: v3: 172.29.170.10, dsname: traffic_out, oid: .1.3.6.1.2.1.31.1.1.1.10.4, value: 14103746904
Total[0.8307] Device[438] HT[2] DS[7436] TT[72.10] SNMP: v3: 172.29.170.10, dsname: traffic_in, oid: .1.3.6.1.2.1.31.1.1.1.6.5, value: 27930266
Total[0.8307] Device[438] HT[2] DS[7436] TT[72.11] SNMP: v3: 172.29.170.10, dsname: traffic_out, oid: .1.3.6.1.2.1.31.1.1.1.10.5, value: 16518446
Total[0.8309] Device[438] HT[2] Total Time: 0.19 Seconds
Total[0.8521] Device[438] HT[3] DS[7437] TT[90.09] SNMP: v3: 172.29.170.10, dsname: traffic_in, oid: .1.3.6.1.2.1.31.1.1.1.6.6, value: 12749886
Total[0.8522] Device[438] HT[3] DS[7437] TT[90.12] SNMP: v3: 172.29.170.10, dsname: traffic_out, oid: .1.3.6.1.2.1.31.1.1.1.10.6, value: 38705183
Total[0.8522] Device[438] HT[3] DS[7438] TT[90.14] SNMP: v3: 172.29.170.10, dsname: traffic_in, oid: .1.3.6.1.2.1.31.1.1.1.6.7, value: 5415596
Total[0.8522] Device[438] HT[3] DS[7438] TT[90.15] SNMP: v3: 172.29.170.10, dsname: traffic_out, oid: .1.3.6.1.2.1.31.1.1.1.10.7, value: 11640540
Total[0.8522] Device[438] HT[3] DS[7439] TT[90.16] SNMP: v3: 172.29.170.10, dsname: traffic_in, oid: .1.3.6.1.2.1.31.1.1.1.6.8, value: 216564706
Total[0.8523] Device[438] HT[3] Total Time: 0.22 Seconds
Total[0.8816] Device[438] HT[4] DS[7434] TT[109.83] SNMP: v3: 172.29.170.10, dsname: traffic_out, oid: .1.3.6.1.2.1.31.1.1.1.10.3, value: 33239979387
Total[0.8816] Device[438] HT[4] DS[7434] TT[109.86] SNMP: v3: 172.29.170.10, dsname: traffic_in, oid: .1.3.6.1.2.1.31.1.1.1.6.3, value: 15353932080
Total[0.8816] Device[438] HT[4] DS[7433] TT[109.87] SNMP: v3: 172.29.170.10, dsname: traffic_out, oid: .1.3.6.1.2.1.31.1.1.1.10.2, value: 466450384
Total[0.8817] Device[438] HT[4] DS[7433] TT[109.88] SNMP: v3: 172.29.170.10, dsname: traffic_in, oid: .1.3.6.1.2.1.31.1.1.1.6.2, value: 279908139
Total[0.8817] Device[438] HT[4] DS[7432] TT[109.89] SNMP: v3: 172.29.170.10, dsname: traffic_out, oid: .1.3.6.1.2.1.31.1.1.1.10.1, value: 49737125
Total[0.8818] Device[438] HT[4] Total Time: 0.24 Seconds
Total[1.1738] Time: 1.1736 s, Threads: 100, Devices: 2

[pavelsch]

Hey, is there anything else I should find out?

[TheWitness]

Did you see the data in the detailed spine output?