Empty graph with SNMPv3

[fvazquez]

Hi all,
I'm having trouble graphing interfaces on a Cisco device with SNMPv3. I had 2 old Cacti active installations with this issue, then I've tried with a new fresh one and I have the same issue.

Information of the last Cacti with clean installation:
Cacti 1.2.19
Spine
RRDTool 1.7.1 (the older installations have the 1.4.2 version)
CentOS 7
8 vCPU (4x2)
16GB RAM
200GB disk

In the 3 cases, when I make the snmpwalk in the CentOS 7 console, I have the right response:


Steps to create a new graph (maybe this is the issue or something is wrong):

1. I edit the base SNMP - Generic OID Template in Templates/Data Source to this:


2. I go to Create/New Graphs, then I select the base SNMP - Generic OID Template and press Create button:


3. I fill every field with this information and press Create Button (I need COUNTER instead GAUGE to take the cumulative value):


The graph then is created and I put it in the graph default tree, but after some minutes when the graph becames active it always remains in -nan and empty even in Management/Graphs.

Thanks in advance.

[TheWitness]

With SNMPv3, you have to be real careful. For example, make sure your Net-SNMP is v5.8++ also, make sure you are NOT running php-snmp, make sure you are running Spine 1.2.21+, and lastly, get to 1.2.21+ right away.

[fvazquez]

With SNMPv3, you have to be real careful. For example, make sure your Net-SNMP is v5.8++ also, make sure you are NOT running php-snmp, make sure you are running Spine 1.2.21+, and lastly, get to 1.2.21+ right away.

Thanks for your response @TheWitness.

I've found why it didn't work and solved it. In my case, when I request via the snmpwalk command in CentOS, with the OID with only one of the indexes (.1.3.6.1.4.1.9.9.166.1.15.1.1.10.285217558), the output shows the complete result of the OID with a two indexes (.1.3.6.1.4.1.9.9.166.1.15.1.1.10.285217558.285217559).
In the case of Cacti, it needs the full OID with both indexes to respond the request.

[TheWitness]

Glad you were able to resolve it. New version of Cacti is good regardless