rdd files stopped updating

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Younnot
Posts: 1
Joined: Mon Jan 10, 2022 11:18 am

rdd files stopped updating

Post by Younnot »

Hi,

I hope that I am in the good section and sorry in advance for my English.

One week ago, some graphs stopped themselves. I have seen that the rdd files of these graphs stopped to get data. The fact is that it worked very well until the 31st December at 1am and then no data. I have the history of the data before the 31st but after nothing.

My first troubleshooting idea was to remove the rdd files. They are recreated but without data (file space = 0ko). I tried the console data debug and it tells me this "RRDfile does not match Data Source" or when I delete the rdd files it tells me : "For attrbitute 'error', issue found 'DS 'traffic_in' missing in RRDfile' For attrbitute 'error', issue found 'DS 'traffic_out' missing in RRDfile'".
RDDfile_does_not_match.PNG
RDDfile_does_not_match.PNG (32.6 KiB) Viewed 723 times
RDDfile_does_not_match_2.PNG
RDDfile_does_not_match_2.PNG (33.69 KiB) Viewed 723 times
I tried to restore the equipment but with no success. I tried to change the version of rddtool but with no success. I tried the debug tool but it doesn't give me any clue.

Here my technical informations :
technical_support_1.PNG
technical_support_1.PNG (34.78 KiB) Viewed 723 times
My last chance is this forum. I hope someone has already seen this problem and have maybe a solution ?

Thank you in advance for your help,

Yann
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