Cacti user management not showing users list.

Post general support questions here that do not specifically fall into the Linux or Windows categories.

Moderators: Developers, Moderators

Post Reply
mathankumarg
Posts: 3
Joined: Tue Oct 27, 2020 3:03 am

Cacti user management not showing users list.

Post by mathankumarg »

Dear Experts,

Two days before we have updated the cacti

I am using cacti 1.1.19, I have more than 7 users on the system but showing No Users Found

The real-time option also not showing

in Presets below 1 days graph not working (ex 30 min,1 hour and 2-hour graph)


Please advice
Attachments
Presets below 1 days graph not working (ex 30 min,1 hour and 2-hour graph)
Presets below 1 days graph not working (ex 30 min,1 hour and 2-hour graph)
cacti 3.jpg (138.84 KiB) Viewed 1401 times
real-time option not showing
real-time option not showing
Cacti 2.jpg (91.97 KiB) Viewed 1401 times
7 users on the system but showing No Users Found
7 users on the system but showing No Users Found
Cacti 1.jpg (69.18 KiB) Viewed 1401 times
cigamit
Developer
Posts: 3372
Joined: Thu Apr 07, 2005 3:29 pm
Location: B/CS Texas
Contact:

Re: Cacti user management not showing users list.

Post by cigamit »

Your version is getting pretty old. Presets were fixed in a newer version, you can apply this patch
https://github.com/Cacti/cacti/issues/3797
mathankumarg
Posts: 3
Joined: Tue Oct 27, 2020 3:03 am

Re: Cacti user management not showing users list.

Post by mathankumarg »

Hi there.
I have 8 users, but no one can be seen in User management.
They were there but disappeared suddenly.

In attachment you can see Showing Rows 1 to 8 of 8 [1] and no users.

What can it be? Does anybody have any suggestions?

Thanx))


My account has all the permissions.
I still can add users, but I cannot see them or edit their profiles.
Attachments
User Not Showing.jpg
User Not Showing.jpg (137.84 KiB) Viewed 886 times
mathankumarg
Posts: 3
Joined: Tue Oct 27, 2020 3:03 am

Re: Cacti user management not showing users list.

Post by mathankumarg »

Version 1.1.19
cigamit
Developer
Posts: 3372
Joined: Thu Apr 07, 2005 3:29 pm
Location: B/CS Texas
Contact:

Re: Cacti user management not showing users list.

Post by cigamit »

Check the browsers console to see if there are an errors, also check if any extensions are blocking it (or try another browser). If none of that works, then I would upgrade, you are 19 versions behind on just the 1.1 branch, and then another ~17 behind on 1.2.
Post Reply

Who is online

Users browsing this forum: Rno and 1 guest