Cacti Upgrade to 1.2.14 stuck at 42%

[randypunter]

Hi there

I wonder if you could help, we have an existing Cacti Installation that has recently been upgraded to 1.2.14, via the EPEL repository, we then logged onto the website and the install script started, but it failed at 42% and has been cycling through every 25 minutes and failing on the same error about the EULA Acceptance.

2020/11/11 14:11:30 - INSTALL: always: Install aborted due to no EULA acceptance
2020/11/11 14:11:30 - INSTALL: Checking arguments
2020/11/11 14:11:30 - INSTALL: always: Spawning background process: /bin/php '/usr/share/cacti/install/background.php' 1605103890.2408
2020/11/11 13:46:21 - INSTALL: always: Install aborted due to no EULA acceptance
2020/11/11 13:46:21 - INSTALL: Checking arguments
2020/11/11 13:46:20 - INSTALL: always: Spawning background process: /bin/php '/usr/share/cacti/install/background.php' 1605102380.8928
2020/11/11 13:21:15 - INSTALL: always: Install aborted due to no EULA acceptance
2020/11/11 13:21:15 - INSTALL: Checking arguments
2020/11/11 13:21:15 - INSTALL: always: Spawning background process: /bin/php '/usr/share/cacti/install/background.php' 1605100875.1525

[root@cacti ~]# yum info cacti
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirrors.coreix.net
* epel: mirrors.ukfast.co.uk
* extras: mirrors.gethosted.online
* updates: mirrors.gethosted.online
Installed Packages
Name : cacti
Arch : noarch
Version : 1.2.14
Release : 1.el7
Size : 54 M
Repo : installed
From repo : epel
Summary : An rrd based graphing tool
URL : https://www.cacti.net/
Licence : GPLv2+
Description : Cacti is a complete frontend to RRDTool. It stores all of the
: necessary information to create graphs and populate them with
: data in a MySQL database. The frontend is completely PHP
: driven.

[root@cacti ~]# yum info mariadb
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirrors.coreix.net
* epel: mirrors.ukfast.co.uk
* extras: mirrors.gethosted.online
* updates: mirrors.gethosted.online
Available Packages
Name : mariadb
Arch : x86_64
Epoch : 1
Version : 5.5.65
Release : 1.el7
Size : 8.7 M
Repo : base/7/x86_64
Summary : A community developed branch of MySQL
URL : http://mariadb.org
Licence : GPLv2 with exceptions and LGPLv2 and BSD
Description : MariaDB is a community developed branch of MySQL.
: MariaDB is a multi-user, multi-threaded SQL database server.
: It is a client/server implementation consisting of a server daemon (mysqld)
: and many different client programs and libraries. The base package
: contains the standard MariaDB/MySQL client programs and generic MySQL files.



Is there anyway to get it to ignore this check and proceed past this point, or a way to reset the server upgrade script.

I have tried rerunning the PHP Scripts from the CLI but it is always the same error.

Thanks in advance.

Andy

[randypunter]

Hi All

We managed to get around this problem as discussed, the issue was that the tick box on the first install page wasn't ticked (We Believe), then the installation was stuck at step 97 looking for the EULA, after trying to amend the variable within a number of the PHP scripts, we decided to amend the install_step variable within the settings table of the SQL DB, back to 1, this allowed us to restart the installation, tick the box and everything has now completed perfectly.

So in summary,

change this value back to 1 which restarts the installation script, and read the install screen correctly.


MariaDB [cacti]> select * from settings where name = "install_step";
+--------------+-------+
| name | value |
+--------------+-------+
| install_step | 98 |
+--------------+-------+
1 row in set (0.001 sec)