Cacti from 1.1.38 to 1.2.9 the update is not completed

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LK00X
Posts: 25
Joined: Wed Jul 25, 2018 4:41 pm

Cacti from 1.1.38 to 1.2.9 the update is not completed

Post by LK00X »

Hi to all,
I upgrade my cacti based on CentOS 7 from 1.1.38 to 1.2.9, the update seems to end correctly but when I log in to cacti, the procedure for completing the update does not start and cacti remains at the version 1.1.38.
Is it possible to fix?

Many thanks.

LK
netniV
Cacti Guru User
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Joined: Sun Aug 27, 2017 12:05 am

Re: Cacti from 1.1.38 to 1.2.9 the update is not completed

Post by netniV »

Can you give more evidence of what you have done and what's not working?
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

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LK00X
Posts: 25
Joined: Wed Jul 25, 2018 4:41 pm

Re: Cacti from 1.1.38 to 1.2.9 the update is not completed

Post by LK00X »

Hi netniV,
thank-you for answer, all commands inserted by putty for update work fine.
After inserted all commands the update will coplete by the procedure that starts by first login in my cacti home-page.
I do this login but nothing happen, I reach the normal home page and the version displayed is 1.1.38.

LK
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Cacti from 1.1.38 to 1.2.9 the update is not completed

Post by netniV »

Need specifics.
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
Cacti Website (including releases)
Cacti Issues
Cacti Development Releases
Cacti Development Documentation
LK00X
Posts: 25
Joined: Wed Jul 25, 2018 4:41 pm

Re: Cacti from 1.1.38 to 1.2.9 the update is not completed

Post by LK00X »

Hi netniV,
I follow these instructions: https://www.cacti.net/downloads/docs/html/upgrade.html
I complete all points without error but at the point 10:

Point your web browser to:

http://your-server/cacti/

Follow the on-screen instructions so your database can be updated to the new version.


I point my web brouser to http://my-server/cacti/ but I don't see any instructions, it only ask to me credential to login, I insert credentials and it starts to show to me the graph as always happen, version remain 1.1.38.

Many thanks.

LK
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Cacti from 1.1.38 to 1.2.9 the update is not completed

Post by netniV »

What you need to do then, is look at the where /cacti/ maps to via your web server configuration. You will likely find that it is looking at the older path for some reason.
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
Cacti Website (including releases)
Cacti Issues
Cacti Development Releases
Cacti Development Documentation
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Cacti from 1.1.38 to 1.2.9 the update is not completed

Post by netniV »

What you need to do then, is look at the where /cacti/ maps to via your web server configuration. You will likely find that it is looking at the older path for some reason.
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
Cacti Website (including releases)
Cacti Issues
Cacti Development Releases
Cacti Development Documentation
LK00X
Posts: 25
Joined: Wed Jul 25, 2018 4:41 pm

Re: Cacti from 1.1.38 to 1.2.9 the update is not completed

Post by LK00X »

OK, can you tell me which file contains the configuraton that I have to check?
Tks.

LK
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Cacti from 1.1.38 to 1.2.9 the update is not completed

Post by netniV »

That depends on your system and your setup, we don't ever touch your website configuration (thought we do have FAQ pages for common setups).
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
Cacti Website (including releases)
Cacti Issues
Cacti Development Releases
Cacti Development Documentation
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