(Resolved )Custom Data query graph works in realtime view but not regular poller

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bmfmancini
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Re: Custom Data query graph works in realtime view but not regular poller

Post by bmfmancini »

Apache

Just to reconfirm all other graphs and templates/queries work great just this query I'm having an issue with

Even my other custom ones work great so really confused
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Re: Custom Data query graph works in realtime view but not regular poller

Post by bmfmancini »

Here is the output of the DS debug from the log

2019/12/11 16:33:08 - SPINE: Poller[Main Poller] PID[10632] Device[xxxxxxxxxx] HT[1] DS[xxxxxxxxxx - Optical Levels] Graphs[xxxxxxxxxx - Optical Levels] SNMP: v2: IP-address, dsname: nokia_optical, oid: .enterprises.6527.3.1.2.2.4.31.1.21.1.35684352, value: U
2019/12/11 16:32:07 - SPINE: Poller[Main Poller] PID[8536] Device[xxxxxxxxxx] HT[1] DS[xxxxxxxxxx - Optical Levels] Graphs[xxxxxxxxxx - Optical Levels] SNMP: v2: IP-address, dsname: nokia_optical, oid: .enterprises.6527.3.1.2.2.4.31.1.21.1.35684352, value: U
2019/12/11 16:31:16 - SPINE: Poller[Main Poller] PID[6402] Device[xxxxxxxxxx] HT[1] DS[xxxxxxxxxx - Optical Levels] Graphs[xxxxxxxxxx - Optical Levels] SNMP: v2: IP-address, dsname: nokia_optical, oid: .enterprises.6527.3.1.2.2.4.31.1.21.1.35684352, value: U
2019/12/11 16:30:20 - SPINE: Poller[Main Poller] PID[4188] Device[xxxxxxxxxx] HT[1] DS[xxxxxxxxxx - Optical Levels] Graphs[xxxxxxxxxx - Optical Levels] SNMP: v2: IP-address, dsname: nokia_optical, oid: .enterprises.6527.3.1.2.2.4.31.1.21.1.35684352, value: U
2019/12/11 16:29:16 - SPINE: Poller[Main Poller] PID[1999] Device[xxxxxxxxxx] HT[1] DS[xxxxxxxxxx - Optical Levels] Graphs[xxxxxxxxxx - Optical Levels] SNMP: v2: IP-address, dsname: nokia_optical, oid: .enterprises.6527.3.1.2.2.4.31.1.21.1.35684352, value: U
Last edited by bmfmancini on Wed Dec 11, 2019 8:07 pm, edited 1 time in total.
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Re: Custom Data query graph works in realtime view but not regular poller

Post by bmfmancini »

this is the output from the SNMP walk of that OID from that device

SNMPv2-SMI::enterprises.6527.3.1.2.2.4.31.1.21.1.35684352 = INTEGER: 359
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Re: Custom Data query graph works in realtime view but not regular poller

Post by bmfmancini »

wondering why its getting U ? I have a CDEF applied to the graph template but I dont think that would have a bearing on the DS value coming in
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Re: Custom Data query graph works in realtime view but not regular poller

Post by netniV »

Was that spine log at level 5?
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Re: Custom Data query graph works in realtime view but not regular poller

Post by bmfmancini »

that was from the cacti Log after enabling device debug and doing a debug datasource via GUI
which I belive does map out to level 5 debug for spine
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(Resolved) Custom Data query graph works in realtime view but not regular poller

Post by bmfmancini »

Hey everyone

I was able to get my issue resolved

the issue is that SPINE does not parse out text in the mib so in my case
.enterprises.6527.3.1.2.2.4.31.1.21.1

Ensure to but in the numeric OID which resolved my issue
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