Generic OID graph template works in realtime but not otherwise

[bmfmancini]

Hey Guys

I have a generic OID template to monitor interface status on a media converter
so far I have it working but ONLY if I put the graph in realtime view else the graph is just all nan

Where could I be going wrong if realtime graphing working then the OID is correct so not sure why the poller is not picking this up automatically ????

[netniV]

Your directory permissions are probably incorrect so that the poller and/or website are unable to write (thus create) an RRD file in the RRA folders.

[bmfmancini]

I already checked that but the permissions are good I also have a few thousand graphs working just great

Here is the debug

RRDtool Command:

/bin/rrdtool graph - \
--imgformat=PNG \
--start='1574345580' \
--end='1574347338' \
--pango-markup \
--title='(device name) - (device name) - Interface Status' \
--vertical-label='Up/Down' \
--slope-mode \
--base=1000 \
--height=200 \
--width=700 \
--tabwidth '40' \
--alt-autoscale-max \
--lower-limit='0' \
COMMENT:"From 2019/11/21 09\:13\:00 To 2019/11/21 09\:42\:18\c" \
COMMENT:" \n" \
--color BACK#F3F3F3 \
--color CANVAS#FDFDFD \
--color SHADEA#CBCBCB \
--color SHADEB#999999 \
--color FONT#000000 \
--color AXIS#2C4D43 \
--color ARROW#2C4D43 \
--color FRAME#2C4D43 \
--border 1 --font TITLE:11:'Arial' \
--font AXIS:8:'Arial' \
--font LEGEND:8:'Courier' \
--font UNIT:8:'Arial' \
--font WATERMARK:6:'Arial' \
--slope-mode \
DEF:a='/var/www/html/cacti/rra/(device_name)_snmp_oid_63011.rrd':'snmp_oid':MAX \
AREA:a#F5F800FF: \
GPRINTLAST:'Current\:%8.2lf%s' \
GPRINTAVERAGE:'Average\:%8.2lf%s' \
GPRINTMAX:'Maximum\:%8.2lf%s\n'

RRDtool Says:
OK

[bmfmancini]

-rw-r--r-- 1 apache apache 321K Nov 21 09:45 /var/www/html/cacti/rra/(device_name)_snmp_oid_63011.rrd

[bmfmancini]

OK another example

I made a duplicate of the CPU DS and Graph template since I have a newer ASR with a differnt OID than what is hard coded in the DS
the CPU graphs are working for 800 devices so I know that ds and graph works fine

I changed the OID and I am able to graph CPU usage but only in realtime view the regular polling cycle gives me nan

see the debug output below

RRDtool Command:

/bin/rrdtool graph - \
--imgformat=PNG \
--start='1574354580' \
--end='1574356380' \
--pango-markup \
--title='Device Name - 5 Minute CPU Usage' \
--vertical-label='percent' \
--slope-mode \
--base=1000 \
--height=120 \
--width=500 \
--tabwidth '30' \
--rigid \
--alt-autoscale-max \
--lower-limit='0' \
COMMENT:"From 2019/11/21 11\:43\:00 To 2019/11/21 12\:13\:00\c" \
COMMENT:" \n" \
--color BACK#F3F3F3 \
--color CANVAS#FDFDFD \
--color SHADEA#CBCBCB \
--color SHADEB#999999 \
--color FONT#000000 \
--color AXIS#2C4D43 \
--color ARROW#2C4D43 \
--color FRAME#2C4D43 \
--border 1 --font TITLE:11:'Arial' \
--font AXIS:8:'Arial' \
--font LEGEND:8:'Courier' \
--font UNIT:8:'Arial' \
--font WATERMARK:6:'Arial' \
--slope-mode \
DEF:a='/var/www/html/cacti/rra/device name_asr5min_cpu_67681.rrd':'asr5min_cpu':MAX \
AREA:a#FF0000FF:'CPU Usage' \
GPRINTLAST:'Current\:%8.0lf' \
GPRINTAVERAGE:'Average\:%8.0lf' \
GPRINTMAX:'Maximum\:%8.0lf\n'

RRDtool Says:
OK

[bmfmancini]

ignore the above that was my fault