MAILER WARNING: Mail failed from...

[camerabob]

alert.png (2.55 KiB) Viewed 5855 times

Hover over the small green ? and read. I believe you need to add email addresses here.

[netniV]

I believe that Camera Bob is right. You don't have an email addresses defined against the threshold (and i'm assuming that this isn't a templated threshold). Whilst you do have the administrative email defined for core problems, that isn't used by Threshold and you don't have any lists associated as you'd already mentioned so there are no email address to use. If you feel that using the administrative email address as a back up should be used by Threshold, I'd suggest opening an Enhancement Request for it on GitHub were TheWitness has been making quite a few changes recently.

https://github.com/Cacti/plugin_thold/i ... .md&title=

[osaumet]

I believe that Camera Bob is right. You don't have an email addresses defined against the threshold (and i'm assuming that this isn't a templated threshold). Whilst you do have the administrative email defined for core problems, that isn't used by Threshold and you don't have any lists associated as you'd already mentioned so there are no email address to use. If you feel that using the administrative email address as a back up should be used by Threshold, I'd suggest opening an Enhancement Request for it on GitHub were TheWitness has been making quite a few changes recently.

https://github.com/Cacti/plugin_thold/i ... .md&title=

No, If what you are telling is like that, there is no sense to have the Notification List field in the threhold template. If you see, I have a notification list added in the warning and in the alert. However this is just an example, I played around with different choices, I've put previoulsly just a single email, later on I added the option to notify the admin user and last one was the notification list and with all of them is exactly the same error, so I don't know if is something related with PHP or related with the integration between thold plugin and cacti of if is a problem of cacti itself. As I told you previously I've been using cacti since long long time ago and I've never faced this issue before.

[netniV]

Sorry, I mistook the entries against notification lists as being unset, not that the list name was that. What do you have in the notification list then? And what version of Thold are you using?

[osaumet]

Sorry, I mistook the entries against notification lists as being unset, not that the list name was that. What do you have in the notification list then? And what version of Thold are you using?

No worries, actually thank you for trying to help me. My thold version is tha last one 1.24 and in the notification list is just my email address.

[osaumet]

Well.. I'm gonna close this topic because I found the problem. The PHP version. I installed a fresh cacti copy with PHP7.0 instead of 7.3 and now the notifications are sent properly.

Cheers

[netniV]

ugh, I've literally just seen the PHP 7.3 email testing bug but it didn't occur to me that it could apply to this as well.

[olliedog]

ugh, I've literally just seen the PHP 7.3 email testing bug but it didn't occur to me that it could apply to this as well.

I have the problem of not being able to send email reports, how do I solve the issue? assume its the same issue as above, if its the PHP version causing the problem, how do i sort this?

When i send a test email i get the response > You must provide at least one recipient email address.

Console > Cacti Settings > General > Automation has email addresses filled in
Console > Cacti Settings > Mail/Reporting/DNS test email addresses filled in, from email filled in
sending email address is google mail.

Cacti is running on Raspberry Pi v3b

this is the error form the log

2020/01/25 16:55:02 - MAILER WARNING: Mail failed via SMTP from 'MyPi <emailaddress@gmail.com>', to '', cc '', Subject 'Cacti System Warning', Error: You must provide at least one recipient email address.

2020/01/25 16:55:02 - CMDPHP PHP ERROR WARNING Backtrace: (/poller.php[343]:admin_email(), /lib/functions.php[3230]:send_mail(), /lib/functions.php[3270]:mailer(), /lib/functions.php[3425]:parse_email_details(), /lib/functions.php[3644]:split_emaildetail(), /lib/functions.php[3690]:preg_match(), CactiErrorHandler())
2020/01/25 16:55:02 - ERROR PHP WARNING: preg_match(): Compilation failed: invalid range in character class at offset 29 in file: /usr/share/cacti/site/lib/functions.php on line: 3690
2020/01/25 16:55:02 - CMDPHP PHP ERROR WARNING Backtrace: (/poller.php[343]:admin_email(), /lib/functions.php[3230]:send_mail(), /lib/functions.php[3270]:mailer(), /lib/functions.php[3393]:parse_email_details(), /lib/functions.php[3644]:split_emaildetail(), /lib/functions.php[3690]:preg_match(), CactiErrorHandler())
2020/01/25 16:55:02 - ERROR PHP WARNING: preg_match(): Compilation failed: invalid range in character class at offset 29 in file: /usr/share/cacti/site/lib/functions.php on line: 3690
2020/01/25 16:55:02 - CMDPHP PHP ERROR WARNING Backtrace: (/poller.php[343]:admin_email(), /lib/functions.php[3230]:send_mail(), /lib/functions.php[3270]:mailer(), /lib/functions.php[3393]:parse_email_details(), /lib/functions.php[3644]:split_emaildetail(), /lib/functions.php[3690]:preg_match(), CactiErrorHandler())
2020/01/25 16:55:02 - ERROR PHP WARNING: preg_match(): Compilation failed: invalid range in character class at offset 29 in file: /usr/share/cacti/site/lib/functions.php on line: 3690

thanks for any help

Ollie

[pleinesk]

I have the same problem.

Any ideard for fix this problem?

thx

[eserim]

Same here - just having my first go at Cacti on an old Raspberry Pi - so version 1.2.2 which seems to be the one in the repos. I can't even send test email - I get 'you must provide at least one recipient email address' despite everything being filled in. I have made sure there is user details on Config>settings>automation as well as "test email" I'm using SMTP and the server pings fine.

Yet still get

Code: Select all

2020/06/02 21:00:05 - MAILER WARNING: Mail failed via SMTP from 'cacti <axxx@jxxxx.com>', to '', cc '', Subject 'Cacti Test Message', Error: You must provide at least one recipient email address.

I must be missing something so obvious!

the previous log lines are

Code: Select all

2020/06/02 20:55:27 - CMDPHP PHP ERROR WARNING Backtrace: (/settings.php[254]:email_test(), /lib/functions.php[3844]:send_mail(), /lib/functions.php[3270]:mailer(), /lib/functions.php[3425]:parse_email_details(), /lib/functions.php[3644]:split_emaildetail(), /lib/functions.php[3690]:preg_match(), CactiErrorHandler())
2020/06/02 20:55:27 - ERROR PHP WARNING: preg_match(): Compilation failed: invalid range in character class at offset 29 in file: /usr/share/cacti/site/lib/functions.php on line: 3690
2020/06/02 20:55:27 - CMDPHP PHP ERROR WARNING Backtrace: (/settings.php[254]:email_test(), /lib/functions.php[3844]:send_mail(), /lib/functions.php[3270]:mailer(), /lib/functions.php[3393]:parse_email_details(), /lib/functions.php[3644]:split_emaildetail(), /lib/functions.php[3690]:preg_match(), CactiErrorHandler())
2020/06/02 20:55:27 - ERROR PHP WARNING: preg_match(): Compilation failed: invalid range in character class at offset 29 in file: /usr/share/cacti/site/lib/functions.php on line: 3690
2020/06/02 20:55:27 - CMDPHP PHP ERROR WARNING Backtrace: (/settings.php[254]:email_test(), /lib/functions.php[3844]:send_mail(), /lib/functions.php[3270]:mailer(), /lib/functions.php[3393]:parse_email_details(), /lib/functions.php[3644]:split_emaildetail(), /lib/functions.php[3690]:preg_match(), CactiErrorHandler())
2020/06/02 20:55:27 - ERROR PHP WARNING: preg_match(): Compilation failed: invalid range in character class at offset 29 in file: /usr/share/cacti/site/lib/functions.php on line: 3690

All I can think of is there is an @ in the USERNAME of the SMTP account

This post seems similar

Is this all link?

Cheers

Eserim

[nish]

This issue seems to be resolved in this commit:
https://github.com/Cacti/cacti/commit/f ... 06ff300f41

I using cacti 1.2.2 of debian buster, so edited the file directly.
As with this commit, adding a backslash before the hyphen eliminates the error.