Stuck on 0 percent upgrading to 1.22

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dv8
Posts: 7
Joined: Sun Mar 17, 2019 6:15 pm

Stuck on 0 percent upgrading to 1.22

Post by dv8 »

Hi,

I've upgraded from 1.1.8 to 1.2.2 and have appeared to have met the bug issue#2304 that was resolved in 1.2.1- my install loops around stuck at 0 percent for an infinite period.

My install logs show PHP spawning multiple background processes, but not much after that.

Has anyone encountered this issue with 1.2.2?

Thanks,
Chris
netniV
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Re: Stuck on 0 percent upgrading to 1.22

Post by netniV »

Can you run the following at the command line:

Code: Select all

sudo -u <website user> php -q install/cli_check.php extensions
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dv8
Posts: 7
Joined: Sun Mar 17, 2019 6:15 pm

Re: Stuck on 0 percent upgrading to 1.22

Post by dv8 »

Hi.

Following output

Code: Select all

{"ctype":{"cli":true,"web":false},"PDO":{"cli":true,"web":false},"zlib":{"cli":true,"web":false},"xml":{"cli":true,"web":false},"standard":{"cli":true,"web":false},"spl":{"cli":true,"web":false},"sockets":{"cli":true,"web":false},"simplexml":{"cli":true,"web":false},"session":{"cli":true,"web":false},"pdo_mysql":{"cli":true,"web":false},"pcre":{"cli":true,"web":false},"date":{"cli":true,"web":false},"openssl":{"cli":true,"web":false},"mbstring":{"cli":true,"web":false},"ldap":{"cli":true,"web":false},"json":{"cli":true,"web":false},"hash":{"cli":true,"web":false},"gmp":{"cli":true,"web":false},"gd":{"cli":true,"web":false},"gettext":{"cli":true,"web":false},"filter":{"cli":true,"web":false},"posix":{"cli":true,"web":false}}
netniV
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Joined: Sun Aug 27, 2017 12:05 am

Re: Stuck on 0 percent upgrading to 1.22

Post by netniV »

OK, so the CLI doesn't show any immediate issues. Can you try setting the log_install option to 3 and then sending me the log/install-complete.log once you have got to the point where it loops to developers@cacti.net

Code: Select all

replace into settings values ('log_install','3');
Once we have finished with the diagnosis you can remove that setting using:

Code: Select all

delete from settings where name = 'log_install';
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dv8
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Joined: Sun Mar 17, 2019 6:15 pm

Re: Stuck on 0 percent upgrading to 1.22

Post by dv8 »

Thanks netniV. Have sent the partial log off to you as per your instructions
netniV
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Re: Stuck on 0 percent upgrading to 1.22

Post by netniV »

OK, can you up the number to 5 for me, there was so little in that, but I did wonder about the language code it was trying to use.
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dv8
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Re: Stuck on 0 percent upgrading to 1.22

Post by dv8 »

Attached debug level 5.
netniV
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Re: Stuck on 0 percent upgrading to 1.22

Post by netniV »

Your logs seems very clean for debug level 5... are you cutting it down at all?
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dv8
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Re: Stuck on 0 percent upgrading to 1.22

Post by dv8 »

No, they're the logs on a debug level 5. I've emailed a screengrab of the process I'm stuck on and the debug was what you received.

Chris
netniV
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Re: Stuck on 0 percent upgrading to 1.22

Post by netniV »

DO you have your apache/ngix error logs?
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