New DataSource ignored by poller

[lesCactus]

Hello,

I added a new data source for an existing device. I don't have issues with previously created datasource but with this one I have issue.

I try to troubleshoot this data source from the menu "Troubleshooting"->"Data source" but none of my data sources are showing up...
The dataquery don't appear in the data query cache items list.

In the cacti logs, Poller is still giving outputs about a dataquery I deleted (id=8).
2019/03/01 14:10:05 - POLLER: Poller[Main Poller] Device[audiocode VM] DQ[8] RECACHE OID COUNT: SNMPv2-SMI::enterprises.5003.10.8.2.54.47, output: 24

This dataquery stuck in poller might disturb the new data query I added because it uses the same SNMP OID.

I already run all the tools in cli for repairing/reindexing, reapplying names, rebuilding poller.

In the device page, the dataquery has no issues running. It says Success [3 Items, 3 Rows].

I am stuck, any idea ?

[lesCactus]

One more input, I have reindexing error when updating the data query:
2019/03/01 14:13:21 - REINDEX ERROR: Re-Indexing failed due to a NULL sort field for Device[audiocode VM] and DQ[Data Query - Session audicode]. Can not continue with Re-Index.

I have the same error with another data query on the same host but I don't have issue with that other data query.

When trying to graph the data source I have error :

[lesCactus]

Update:
I enabled the debugging on my datasource and ran the rrd command in the cli. It generated a rrd file so now a graph is showing up, with no data in it.
In the logs the poller still ignore the datasource...
In the mysql database, in the poller_item tables, the datasource is missing.
I installed spine but I got the same issue.

I am stuck. Anyone ?

[netniV]

The device isn't disabled is it?

[lesCactus]

The device isn't disabled. I am able to run the data queries from the device page.

I followed this walkthrough :
https://docs.cacti.net/manual:087:3a_ad ... alkthrough

Finally I gave up and did multiple single OID request using the Generic OID Template and it worked !