Cacti 1.1.38 ERROR Opening .rrd No Such file or directory

[arsyam]

Dear Master,

I have a problem cacti version 1.1.38 with error :

[root@mrtg rra]# tail -f /var/log/httpd/error_log
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_439.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_449.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_436.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_449.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_452.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_449.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_436.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_449.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_436.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_436.rrd': No such file or directory

And show graph like this capture (attached).

I've run this command but it still doesn't work :

# php -q poller.php --force

Please help.

Thanks.

[netniV]

Check that both the poller user and the website user have access to write to that directory. Also make sure that there is data being sent back from the device. If you have used an uptime method, make sure that the server is seen as online.

[arsyam]

Dear Sir netniV,

The device is UP, the problem is that there are some graphs show running well and there are some graphs as above (error).

Please help me Sir.



Best Regards,

[netniV]

If you do a verbose data query, does it show data being returned for the source in question?

[arsyam]

Dear Sir netniV,


My problem has been solved, I deleted the device and added it again.

Thanks for your help and information.


Best Regards,

[minorko]

i have the same issue. deleted the device and recreated it does not help. permissions are untouched.

[macan]

check cacti log. Is there any error or warning?