Graphs-Tree Mode issue!

Post general support questions here that do not specifically fall into the Linux or Windows categories.

Moderators: Developers, Moderators

Post Reply
tonialb
Posts: 11
Joined: Thu Jul 12, 2018 10:29 am
Location: Tirana, Albania

Graphs-Tree Mode issue!

Post by tonialb »

Hello guys,

We are using Cacti for many years, without any particular problem. This is our main software for networking! Very happy! :wink:

But, today we're facing a weird issue in "Graph Trees" section. On "graphs" tab, in Tree mode, can't find all the entries we have(fig.1)! While on Console->Graph Trees, there everything is alright(fig.2).

Image
Image

We're able to add new directories in tree (via Console), but unable to find them next in "graphs" tab! It seems something prevents them from appearing in Tree Mode! Even after clearing the browser cache, issue still persist!


Do you have any idea what can cause this visual issue? We are on Cacti vers.0.8.8b, on Linux, VMWare.

thnx
User avatar
camerabob
Cacti User
Posts: 386
Joined: Fri Feb 10, 2017 2:45 pm
Location: Long Island, New York, USA
Contact:

Re: Graphs-Tree Mode issue!

Post by camerabob »

Did you allow the logged in user access to view those trees? Except for admin, I'm not sure it's automatic.
Prod: Cacti 1.2.15 @ CentOS Linux release 7.9.2009 (Core) & PHP 5.4.16-48.el7
Maint @ 1.2
Monitor @ 2.3.6
Thold @ 1.2.4

Temp: Cacti 1.2.3 @ CentOS Linux release 7.9.2009 (Core) & PHP 5.4.16-48.el7
Flowview @ 2.1
Mactrack @ 4.2
Maint @ 1.2
Monitor @ 2.3.6
Router Configs @ 1.3.4
Syslog Monitoring @ 2.1
Thold @ 1.2.4
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Graphs-Tree Mode issue!

Post by netniV »

Permissions where a bit different back in 0.8.8. I'm not sure there was an explicit deny policy then.
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
Cacti Website (including releases)
Cacti Issues
Cacti Development Releases
Cacti Development Documentation
tonialb
Posts: 11
Joined: Thu Jul 12, 2018 10:29 am
Location: Tirana, Albania

Re: Graphs-Tree Mode issue!

Post by tonialb »

Hi guys,

Today i did some tests. First I removed all users accounts, excluding "admin". Changing the descriptions of links solved the issue for the moment.

But I figured out a fact! If I want to add a new entry, it shows only links with descriptions beginning with numbers or with letters from A to M! If I add something which begins with letter N till Z, doesn't appear at all! :lol:

At Console -> User Management -> (Edit), everything is green, normal!

Do you think guys, an upgrade on vers.1.1.38 with fix this issue?


thnx
Attachments
Screenshots.zip
(283.86 KiB) Downloaded 62 times
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Graphs-Tree Mode issue!

Post by netniV »

Actually, the problem there seems to be with CSS styling as your tree stops halfway down. If you were to remove trees a-f, you'd find the others would appear.
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
Cacti Website (including releases)
Cacti Issues
Cacti Development Releases
Cacti Development Documentation
dnginc
Posts: 5
Joined: Tue Apr 04, 2006 8:53 am

Re: Graphs-Tree Mode issue!

Post by dnginc »

netniV wrote:Actually, the problem there seems to be with CSS styling as your tree stops halfway down. If you were to remove trees a-f, you'd find the others would appear.
Any fix for this? I'm seeing this behavior in the latest build on a brand new installation (Ubuntu).
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Graphs-Tree Mode issue!

Post by netniV »

If you are still having this issue under the 1.2.0 development build, then post an issue on the GitHub page so it can be tracked properly.
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
Cacti Website (including releases)
Cacti Issues
Cacti Development Releases
Cacti Development Documentation
tonialb
Posts: 11
Joined: Thu Jul 12, 2018 10:29 am
Location: Tirana, Albania

Re: Graphs-Tree Mode issue!

Post by tonialb »

Hi,

Just for update. Still on Cacti Version 0.8.8b. Only the reboot of the server managed to fix this issue. Maybe temporary, can't say! :)


best,
Post Reply

Who is online

Users browsing this forum: No registered users and 0 guests