cant see interface description while create new graph

[amitayb]

Hi,
using 1.1.37 on RHEL.
I've added a device juniper MX104, create graph.
Graph Types=SNMP interface statistics (regular default one)

in the table, there is no field of Description
I need this field for auto graph rules.

how can I debug it or add this field?

[netniV]

Description is normally added when querying the interface of devices. Provide an SNMP walk from the command line using the OID in question. You can find this by running the verbose query for any associated query on a device.

[amitayb]

Hi,
My snmp walk for description is fine:
snmpwalk -v 2c -cPmpls X.X.X.X .1.3.6.1.2.1.2.2.1.2
IF-MIB::ifDescr.1 = STRING: fxp0
IF-MIB::ifDescr.4 = STRING: lsi
IF-MIB::ifDescr.5 = STRING: dsc
IF-MIB::ifDescr.6 = STRING: lo0
IF-MIB::ifDescr.7 = STRING: tap
IF-MIB::ifDescr.8 = STRING: gre
IF-MIB::ifDescr.9 = STRING: ipip
IF-MIB::ifDescr.10 = STRING: pime
IF-MIB::ifDescr.11 = STRING: pimd
IF-MIB::ifDescr.12 = STRING: mtun
IF-MIB::ifDescr.16 = STRING: lo0.0
IF-MIB::ifDescr.17 = STRING: em0
IF-MIB::ifDescr.18 = STRING: em0.0
IF-MIB::ifDescr.21 = STRING: lo0.16384
IF-MIB::ifDescr.22 = STRING: lo0.16385
IF-MIB::ifDescr.23 = STRING: em1
IF-MIB::ifDescr.33 = STRING: me0
IF-MIB::ifDescr.501 = STRING: cbp0
IF-MIB::ifDescr.502 = STRING: demux0
IF-MIB::ifDescr.503 = STRING: irb
IF-MIB::ifDescr.504 = STRING: pip0
IF-MIB::ifDescr.505 = STRING: pp0
IF-MIB::ifDescr.506 = STRING: lc-0/0/0
IF-MIB::ifDescr.507 = STRING: lc-0/0/0.32769
IF-MIB::ifDescr.508 = STRING: pfh-0/0/0

[amitayb]

in some cases I do see the interface description.
When I use Juniper QOS I get the description.
when I change to snmp interface - no description at all.
using sniffer shows that description is beeing get by the server.

any ideas?

[netniV]

Try using the Verbose Data Query option to see what the data source is finding. If you use the clipboard icons, you can copy and paste it here.

[amitayb]

Hi,
Click to show Data Query output for field 'ifDescr'
Total: 1.100000, Delta: 0.010000, Located input field 'ifDescr' [walk]
Total: 2.200000, Delta: 1.100000, Executing SNMP walk for data @ '.1.3.6.1.2.1.2.2.1.2'

running the walk command manually provide correct interface description
snmpwalk -v 2c -c Pmpls 1.1.1.1 .1.3.6.1.2.1.2.2.1.2
IF-MIB::ifDescr.1 = STRING: fxp0
IF-MIB::ifDescr.4 = STRING: lsi
IF-MIB::ifDescr.5 = STRING: dsc
IF-MIB::ifDescr.6 = STRING: lo0
IF-MIB::ifDescr.7 = STRING: tap
IF-MIB::ifDescr.8 = STRING: gre
IF-MIB::ifDescr.9 = STRING: ipip

[netniV]

Try updating to 1.1.38 if you can. This may have been one of those issues we fixed if I recall correctly. Sorry for not remembering before now.

[amitayb]

Hi,
after upgrading my cacti to 1.1.38 this issue still behave the same.
on some mx-104 devices I'm not able to see interface description only on: Data Query [SNMP - Interface Statistics]

any ideas?

this is an urgent issue.
I must create a bunch of graphs using autom8

Amitay.

[netniV]

Did you reapply suggested names after upgrading?

[amitayb]

Hi
I didnt. Reaply namesworks and change graph name.
Im in creating graph step. Cant see interface description.
And can effect this device interface by autom rules

[amitayb]

good morning
I've tested this morning juniper mx 104 on cacti ver 0.8.8 and it works perfect!
any ideas whats wrong?

[netniV]

Can you get an SNMPWALK of the device? I think you may be experiencing an issue that I came across where the device is returning the data as HEX and it's not being properly interpreted as being a string when it is.

[amitayb]

Youbcan see above manuall walk works fine