Sudden apparent MYSQL failure

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T3022
Posts: 11
Joined: Mon May 22, 2017 10:54 am

Sudden apparent MYSQL failure

Post by T3022 »

Hi. On a system here long running Version 0.8.8f successfully (Ubuntu 16.04), I just discovered that around 10 days ago data collection polling began failing, with errors like:

CMDPHP: Poller[0] ERROR: SQL Assoc Failed!, Error:'1017

The database files exist.

Results of: php ./repair_database.php

---------------------
Repairing All Cacti Database Tables
Repairing Table -> 'cdef' Successful
Repairing Table -> 'cdef_items' Successful
Repairing Table -> 'colors' Successful
Repairing Table -> 'data_input' Successful
Repairing Table -> 'data_input_data' Successful
Repairing Table -> 'data_input_fields' Successful
Repairing Table -> 'data_local' Successful
Repairing Table -> 'data_template' Successful
Repairing Table -> 'data_template_data' Successful
Repairing Table -> 'data_template_data_rra' Successful
Repairing Table -> 'data_template_rrd' Successful
Repairing Table -> 'graph_local' Successful
Repairing Table -> 'graph_template_input' Successful
Repairing Table -> 'graph_template_input_defs' Successful
Repairing Table -> 'graph_templates' Successful
Repairing Table -> 'graph_templates_gprint' Successful
Repairing Table -> 'graph_templates_graph' Successful
Repairing Table -> 'graph_templates_item' Successful
Repairing Table -> 'graph_tree' Successful
Repairing Table -> 'graph_tree_items' Successful
Repairing Table -> 'host' Successful
Repairing Table -> 'host_graph' Successful
Repairing Table -> 'host_snmp_cache' Successful
Repairing Table -> 'host_snmp_query' Successful
Repairing Table -> 'host_template' Successful
Repairing Table -> 'host_template_graph' Successful
Repairing Table -> 'host_template_snmp_query' Successful
Repairing Table -> 'plugin_config' Successful
Repairing Table -> 'plugin_db_changes' Successful
Repairing Table -> 'plugin_hooks' Successful
Repairing Table -> 'plugin_realms' Successful
Repairing Table -> 'poller' Successful
Repairing Table -> 'poller_command' Successful
Repairing Table -> 'poller_item' Successful
Repairing Table -> 'poller_output' Successful
Repairing Table -> 'poller_reindex' Successful
Repairing Table -> 'poller_time' Successful
Repairing Table -> 'rra' Successful
Repairing Table -> 'rra_cf' Successful
Repairing Table -> 'settings' Successful
Repairing Table -> 'settings_graphs' Successful
Repairing Table -> 'settings_tree' Successful
Repairing Table -> 'snmp_query' Successful
Repairing Table -> 'snmp_query_graph' Successful
Repairing Table -> 'snmp_query_graph_rrd' Successful
Repairing Table -> 'snmp_query_graph_rrd_sv' Successful
Repairing Table -> 'snmp_query_graph_sv' Successful
Repairing Table -> 'user_auth' Successful
Repairing Table -> 'user_auth_perms' Successful
Repairing Table -> 'user_auth_realm' Successful
Repairing Table -> 'user_log' Successful
Repairing Table -> 'version' Successful

NOTE: Checking for Invalid Cacti Templates
NOTE: 11 Invalid Data Input Data Rows Found in Data Templates

WARNING: Cacti Template Problems found in your Database. Using the '--force' option will remove
the invalid records. However, these changes can be catastrophic to existing data sources. Therefore, you
should contact your support organization prior to proceeding with that repair.
--------------------

While losing the database (which is almost 2 years old) would not be a total disaster, I'd much prefer to recover it if possible. Any ideas? Thanks!
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Sudden apparent MYSQL failure

Post by netniV »

Need more information on the SQL failure. Can you give more of the log detail around the times where it's erroring?
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

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T3022
Posts: 11
Joined: Mon May 22, 2017 10:54 am

Re: Sudden apparent MYSQL failure

Post by T3022 »

Thanks! Attached is a longer chunk of the log.
cacti.txt
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T3022
Posts: 11
Joined: Mon May 22, 2017 10:54 am

Re: Sudden apparent MYSQL failure

Post by T3022 »

I fixed this by truncating the poller_output table.
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