Redirection to "server/cacti/install" page.

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GGK
Posts: 13
Joined: Thu Aug 02, 2012 4:19 am

Redirection to "server/cacti/install" page.

Post by GGK »

Hi,

Running Cacti 1.1.36 on RedHat 7.4 since a week (migrate from an older installation) and all went well.
After a week's run:
After the call of the side "server/cact"i I was immediately redirected to "server/cacti/install" page.

I currently have no idea how I can tackle the problem.

Thanks
GGK
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Redirection to "server/cacti/install" page.

Post by netniV »

The reason you get redirected is that the database version is not equal to the version under the include/cacti_version file. So, the system automatically redirects you to the install folder. If your website user no longer has write access to the database, then the database version would not be updated and thus you'll get stuck in a loop.

I would check that MySQL is running and then the value of

select * from version;

against the source file.
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
Cacti Website (including releases)
Cacti Issues
Cacti Development Releases
Cacti Development Documentation
GGK
Posts: 13
Joined: Thu Aug 02, 2012 4:19 am

Re: Redirection to "server/cacti/install" page.

Post by GGK »

Thanks for Your reply, but that seems not to be the reason.

[root@srvcacti include]# cat cacti_version
1.1.36

MariaDB [cacti]> select * from version;
+--------+
| cacti |
+--------+
| 1.1.36 |
+--------+
1 row in set (0.00 sec)

Both entries show the same value ( = 1.1.36).
mysql Version is MariaDB 5.5.56

Thanks
GGK
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Redirection to "server/cacti/install" page.

Post by netniV »

And the correct username/password credentials are in the include/config.php ?
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
Cacti Website (including releases)
Cacti Issues
Cacti Development Releases
Cacti Development Documentation
GGK
Posts: 13
Joined: Thu Aug 02, 2012 4:19 am

Re: Redirection to "server/cacti/install" page.

Post by GGK »

yes, user and password are correct. Cacti is running smoothly. Just after a week the redirection to the install-page came

Greets GGK
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