[SOLVED][1.1.29] No graphing after DSP changed and RebPC

[Grandalf00]

Hi! I changed Data Source Profile in Template -> Data Source for few template. After that I rebuild poller cache for one host by re-save that device ("Alternatively, if you are having problems with a specific Device, simply re-save that Device to rebuild its Poller Cache").

Graphs are created but empty, without any data.


Summary Details Download
Title AP@ 1a_M - AgroMe - Air Rate
Vertical Label Mbps
Start Date 2018-01-15 17:45:00
End Date 2018-01-15 18:15:00
Step 300
Total Rows 6
Graph ID 5789
Host ID 1077

Date
col13-cdefa
RX Rate (Mbps)
col15-cdeff
TX Rate (Mbps)
2018-01-15 17:50:00 - - - -
2018-01-15 17:55:00 - - - -
2018-01-15 18:00:00 - - - -
2018-01-15 18:05:00 - - - -
2018-01-15 18:10:00 - - - -
2018-01-15 18:15:00 - - - -

[netniV]

Are there any messages in the log files?

[Grandalf00]

I have set device ID in "Selective Device Debug" but in log nothing special IMO:

2018/01/15 19:50:19 - SPINE: Poller[1] DEBUG: The Value of Active Threads is 7 for Device ID 1077
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] TH[1] DEBUG: HOST COMPLETE: About to Exit Device Polling Thread Function
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] TH[1] Total Time: 2.4 Seconds
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] Graphs[HOST 1a_M - G1 - Signal, HOST 1a_M - G1 - Signal] DS[6394]
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] Graphs[HOST 1a_M - G1 - Signal, HOST 1a_M - G1 - Signal] DS[6394]
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] Graphs[HOST 1a_M - G1 - Signal, HOST 1a_M - G1 - Signal] DS[6394]
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] Graphs[HOST 1a_M - G1 - Signal, HOST 1a_M - G1 - Signal] DS[6394]
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] Graphs[HOST 1a_M - G1 - Signal, HOST 1a_M - G1 - Signal] DS[6394]
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] Graphs[HOST 1a_M - G1 - Signal, HOST 1a_M - G1 - Signal] DS[6394]
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] Graphs[HOST 1a_M - G1 - Signal, HOST 1a_M - G1 - Signal] DS[6394]
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] Graphs[HOST 1a_M - G1 - Signal, HOST 1a_M - G1 - Signal] DS[6394]
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] Graphs[HOST 1a_M - G1 - Signal, HOST 1a_M - G1 - Signal] DS[6394]
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] Graphs[HOST 1a_M- G2 - Traffic, HOST 1a_M- G2 - Traffic] DS[5270]
2018/01/15 19:50:19 - SPINE: Poller[1] Device[HOST 1a_M] Graphs[HOST 1a_M- G2 - Traffic, HOST 1a_M- G2 - Traffic] DS[5270]
...
2018/01/15 19:50:17 - SPINE: Poller[1] Device[HOST 1a_M] TH[1] NOTE: There are '26' Polling Items for this Device
2018/01/15 19:50:17 - SPINE: Poller[1] Device[HOST 1a_M] TH[1] Recache DataQuery[7] OID: .1.3.6.1.2.1.1.3.0, output: 6407000
2018/01/15 19:50:17 - SPINE: Poller[1] Device[HOST 1a_M] TH[1] Recache DataQuery[1] OID: .1.3.6.1.2.1.1.3.0, output: 6407000
2018/01/15 19:50:17 - SPINE: Poller[1] Device[HOST 1a_M] TH[1] RECACHE: Processing 2 items in the auto reindex cache for '172.17.12.114'
2018/01/15 19:50:17 - SPINE: Poller[1] Device[HOST 1a_M] SNMP Result: Device responded to SNMP
2018/01/15 19:50:17 - SPINE: Poller[1] Device[HOST 1a_M] DEBUG: Entering SNMP Ping
2018/01/15 19:50:17 - SPINE: Poller[1] DEBUG: In Poller, About to Start Polling of Device for Device ID 1077

[netniV]

There is an imminent release for v1.1.31 so you may want to hold for that, but v1.1.30 fixed some issues with not seeing values when on the CLOG page. I am curious what the value being return is for those entries you showed. If it is showing as 'U' that would explain why you have no data.

[Grandalf00]

The retrieve data should be corect because in another pooling (1 minute) everything was be alright. This problem was beginning when I changed Data Source Profile.

[Grandalf00]

I do not understand why it is not working...

For test I set:
1. Cron 5min
2. Poller interval 5min
3. Cron Interval 5min

Template has 5min data source profile. I delete all host graphs with rrd file from server and set it again. Now in log I have:

2018/01/16 11:55:02 - POLLER: Poller[1] CACTI2RRD: /usr/bin/rrdtool update /var/www/cacti/rra/HOST_staamc_6438.rrd --template StaTxBytes:StaNoiseFloor:StaRxBytes:StaTxRate:StaAmc:StaRxRate:StaSignal:StaAmq:StaCcq 1516100101:73430894:-92:20785503:65000000:27:13000000:-69:61:95
2018/01/16 11:55:02 - POLLER: Poller[1] CACTI2RRD: /usr/bin/rrdtool update /var/www/cacti/rra/HOST_staamc_6437.rrd --template StaTxRate:StaRxBytes:StaSignal:StaRxRate:StaTxBytes:StaNoiseFloor:StaAmc:StaCcq:StaAmq 1516100101:130000000:216190655:-66:117000000:6112475580:-92:72:97:85
2018/01/16 11:55:02 - POLLER: Poller[1] CACTI2RRD: /usr/bin/rrdtool update /var/www/cacti/rra/HOST_staamc_6436.rrd --template StaSignal:StaCcq:StaRxBytes:StaTxRate:StaRxRate:StaAmq:StaNoiseFloor:StaTxBytes:StaAmc 1516100101:-65:92:125787078:117000000:78000000:66:-92:1683997354:54
2018/01/16 11:55:02 - POLLER: Poller[1] CACTI2RRD: /usr/bin/rrdtool update /var/www/cacti/rra/HOST_staamc_6435.rrd --template StaTxRate:StaAmq:StaSignal:StaAmc:StaCcq:StaNoiseFloor:StaRxRate:StaTxBytes:StaRxBytes 1516100101:58500000:80:-64:33:92:-92:52000000:1315837123:103217085
2018/01/16 11:55:02 - POLLER: Poller[1] CACTI2RRD: /usr/bin/rrdtool update /var/www/cacti/rra/HOST_staamc_6434.rrd --template StaCcq:StaAmq:StaRxRate:StaNoiseFloor:StaAmc:StaTxBytes:StaTxRate:StaSignal:StaRxBytes 1516100101:92:48:52000000:-92:11:2092316723:58500000:-69:110436828
2018/01/16 11:55:02 - POLLER: Poller[1] CACTI2RRD: /usr/bin/rrdtool update /var/www/cacti/rra/HOST_staamc_6433.rrd --template StaSignal:StaNoiseFloor:StaAmc:StaAmq:StaRxRate:StaTxBytes:StaCcq:StaRxBytes:StaTxRate 1516100101:-70:-92:23:57:13000000:900307222:77:57108829:39000000
2018/01/16 11:55:02 - POLLER: Poller[1] CACTI2RRD: /usr/bin/rrdtool update /var/www/cacti/rra/HOST_staamc_6432.rrd --template StaCcq:StaTxRate:StaTxBytes:StaAmc:StaSignal:StaAmq:StaRxRate:StaNoiseFloor:StaRxBytes 1516100101:85:39000000:1588540434:28:-68:61:19500000:-92:183353836
2018/01/16 11:55:02 - POLLER: Poller[1] CACTI2RRD: /usr/bin/rrdtool update /var/www/cacti/rra/HOST_staamc_6431.rrd --template StaSignal:StaRxRate:StaAmq:StaTxRate:StaCcq:StaNoiseFloor:StaAmc:StaTxBytes:StaRxBytes 1516100101:-70:19500000:47:52000000:78:-92:19:363207291:49802903

But all graphs is empty

Przechwytywanie.PNG (13.92 KiB) Viewed 1053 times

[netniV]

And if you look at the data for the graph, is that also empty? use the cog button

[Grandalf00]

And if you look at the data for the graph, is that also empty? use the cog button

Date col21-a Noise Floor (dBm) col23-b Signal (dBm) col25-cdefbc SNR
2018-01-16 11:10:00 - - - - - -
2018-01-16 11:15:00 - - - - - -
2018-01-16 11:20:00 - - - - - -
2018-01-16 11:25:00 - - - - - -
2018-01-16 11:30:00 - - - - - -
2018-01-16 11:35:00 - - - - - -
2018-01-16 11:40:00 - - - - - -
2018-01-16 11:45:00 - - - - - -
2018-01-16 11:50:00 - - - - - -
2018-01-16 11:55:00 - - - - - -
2018-01-16 12:00:00 - - - - - -
2018-01-16 12:05:00 - - - - - -
2018-01-16 12:10:00 - - - - - -
2018-01-16 12:15:00 - - - - - -
2018-01-16 12:20:00 - - - - - -
2018-01-16 12:25:00 - - - - - -
2018-01-16 12:30:00 - - - - - -
2018-01-16 12:35:00 - - - - - -
2018-01-16 12:40:00 - - - - - -
2018-01-16 12:45:00 - - - - - -
2018-01-16 12:50:00 - - - - - -
2018-01-16 12:55:00 - - - - - -
2018-01-16 13:00:00 - - - - - -

[netniV]

OK, the rrdtool update commands from the previous log, can you run them under the same user that the poller is running? Presumably this will be your cron user.
ie:

Code: Select all

/usr/bin/rrdtool update /var/www/cacti/rra/HOST_staamc_6431.rrd --template StaSignal:StaRxRate:StaAmq:StaTxRate:StaCcq:StaNoiseFloor:StaAmc:StaTxBytes:StaRxBytes 1516100101:-70:19500000:47:52000000:78:-92:19:363207291:49802903

[Grandalf00]

Cron is running in root crontab.

I tray twice:

root@noc:/var/www/cacti# /usr/bin/rrdtool update /var/www/cacti/rra/HOST_staamc_6452.rrd --template StaAmq:StaSignal:StaRxBytes:StaAmc:StaTxBytes:StaCcq:StaNoiseFloor 1516107001:52:-69:51324743:26:365398674:83:-91
root@noc:/var/www/cacti# /usr/bin/rrdtool update /var/www/cacti/rra/HOST_staamc_6452.rrd --template StaAmq:StaSignal:StaRxBytes:StaAmc:StaTxBytes:StaCcq:StaNoiseFloor 1516107301:52:-69:51324743:26:365398674:83:-91

Nothing change:

Date
col21-a
Noise Floor (dBm)
col23-b
Signal (dBm)
col25-cdefbc
SNR
2018-01-16 11:50:00 - - - - - -
2018-01-16 11:55:00 - - - - - -
2018-01-16 12:00:00 - - - - - -
2018-01-16 12:05:00 - - - - - -
2018-01-16 12:10:00 - - - - - -
2018-01-16 12:15:00 - - - - - -
2018-01-16 12:20:00 - - - - - -
2018-01-16 12:25:00 - - - - - -
2018-01-16 12:30:00 - - - - - -
2018-01-16 12:35:00 - - - - - -
2018-01-16 12:40:00 - - - - - -
2018-01-16 12:45:00 - - - - - -
2018-01-16 12:50:00 - - - - - -
2018-01-16 12:55:00 - - - - - -
2018-01-16 13:00:00 - - - - - -
2018-01-16 13:05:00 - - - - - -
2018-01-16 13:10:00 - - - - - -
2018-01-16 13:15:00 - - - - - -
2018-01-16 13:20:00 - - - - - -
2018-01-16 13:25:00 - - - - - -
2018-01-16 13:30:00 - - - - - -
2018-01-16 13:35:00 - - - - - -
2018-01-16 13:40:00 - - - - - -

[Grandalf00]

I think I fixed it... IMO problem was in AirOS template made on Cacti 0.8.x.

I re-saved all Data Source Item for this template (all position takes about 5-10s between save sucessfull) and make again graphs and now everything is OK!

Anyway thanks @netniV for reply

[netniV]

I was going to work my way to the data tempalte/input methods next