Changing Community string - breaks device

Post general support questions here that do not specifically fall into the Linux or Windows categories.

Moderators: Developers, Moderators

Post Reply
javalin
Posts: 1
Joined: Fri Nov 03, 2017 11:19 am

Changing Community string - breaks device

Post by javalin »

Hi

Changed my string from "public" to "ABCDRO" for example, and the device shows as down. It shows the device information at the top of the page, verbose scan of the interfaces fails.

I can run snmpwalk on the command line (Linux) and I get the snmp details back.

I've seen posts/threads about clearing my poller cache, and tried that (I think) but no change. Using standard poller (not spine)

Cacti 1.1.23

Log shows:
2017/11/03 16:40:03 - POLLER: Poller[1] Device[3] STATUS: Device '192.168.XXX.254' is Down.
2017/11/03 16:40:03 - PING Device[4] SNMP: Device responded to SNMP
2017/11/03 16:40:03 - CMDPHP WARNING: SNMP Error:'Timeout (500 ms)', Device:'192.168.XXX.254', OID:'.1.3.6.1.2.1.1.3.0'

Any idea where to go next?

thanks!

James
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Changing Community string - breaks device

Post by netniV »

When doing the walk are you definitely using the -c option?

What does the MySQL database say for your host? It should so as:

Code: Select all

select id, snmp_community from host where id = 30;
+----+----------------+
| id | snmp_community |
+----+----------------+
| 30 | ABCDRO         |
+----+----------------+
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
Cacti Website (including releases)
Cacti Issues
Cacti Development Releases
Cacti Development Documentation
Post Reply

Who is online

Users browsing this forum: No registered users and 0 guests