Graphs not appearing under graph section

[RaviKant]

Hi All,

I have one weird issue only for interfaces traffic stats. When i created a graph for a device interfaces stats in bit/sec and place that graph under a tree, it doesn't display any data et all. Attach is the snapshot.

However I do see data under management>graphs ----- Graph is appearing here. This is really weird, Please help if possible.

Regards
Ravi

[BSOD2600]

what cacti version? Tried the latest 1.1.12 release? Tons of ongoing development and bug fixes occurring.

For the Graph>tree>graph, is there no 'rrdtool says' section like in the other image you posted?
Any errors in cacti.log or php_errors.txt logs when you view the problematic graph?

[RaviKant]

Hi, Thanks for your response. Below is the output of RRD Tool command for problematic section. I am able to see the data collection for this Graph under management section.

RRDTool Command:
E:/Cacti/rrdtool/rrdtool.exe graph - \
--imgformat=PNG \
--start="-86400" \
--end="-60" \
--pango-markup \
--title="Noi-Infrabal02 - Traffic - ethernet1" \
--vertical-label="bits per second" \
--slope-mode \
--base=1000 \
--height=120 \
--width=500 \
--tabwidth "30" \
--rigid \
--alt-autoscale-max \
--lower-limit="0" \
--color BACK#F3F3F3 \
--color CANVAS#FDFDFD \
--color SHADEA#CBCBCB \
--color SHADEB#999999 \
--color FONT#000000 \
--color AXIS#2C4D43 \
--color ARROW#2C4D43 \
--color FRAME#2C4D43 \
--border 1 --font TITLE:11:"Ariel" \
--font AXIS:8:"Ariel" \
--font LEGEND:8:"Courier" \
--font UNIT:8:"Ariel" \
--font WATERMARK:6:"Ariel" \
--slope-mode \
--watermark "Copyright (C) 2004-2017 The Cacti Group" \
DEF:a="E\:/Cacti/Apache24/htdocs/cacti/rra/noi-infrabal02_traffic_in_119.rrd":"traffic_in":AVERAGE \
DEF:b="E\:/Cacti/Apache24/htdocs/cacti/rra/noi-infrabal02_traffic_in_119.rrd":"traffic_in":MAX \
DEF:c="E\:/Cacti/Apache24/htdocs/cacti/rra/noi-infrabal02_traffic_in_119.rrd":"traffic_out":AVERAGE \
DEF:d="E\:/Cacti/Apache24/htdocs/cacti/rra/noi-infrabal02_traffic_in_119.rrd":"traffic_out":MAX \
CDEF:cdefa="a,8,*" \
CDEF:cdefb="b,8,*" \
CDEF:cdefg="c,8,*" \
CDEF:cdefi="c,-8,*" \
CDEF:cdefj="d,8,*" \
CDEF:cdefbd="a,UN,INF,UNKN,IF" \
AREA:cdefa#00FF0019:"" \
LINE1:cdefb#00CF00FF:"" \
AREA:cdefa#00CF00FF:"Inbound " \
GPRINT:cdefa:LAST:"Current\:%8.2lf%s" \
GPRINT:cdefa:AVERAGE:"Average\:%8.2lf%s" \
GPRINT:cdefa:MAX:"Maximum\:%8.2lf%s\n" \
LINE1:cdefg#002A97FF:"Outbound" \
GPRINT:cdefg:LAST:"Current\:%8.2lf%s" \
AREA:cdefi#4444FF19:"" \
LINE1:cdefj#002A97FF:"" \
GPRINT:cdefj:AVERAGE:"Average\:%8.2lf%s" \
GPRINT:cdefj:MAX:"Maximum\:%8.2lf%s" \
HRULE:0#FF0000FF:"" \
AREA:cdefbd#8F9286FF:"" \
VRULE:00#9FA4EEFF:""
RRDTool Says:
OK

Here is the cacti version and other details:

Technical Support [Summary]
General Information
Date Fri, 07 Jul 2017 11:14:07 +0530
Cacti Version 1.1.2
Cacti OS win32
RSA Fingerprint 96:07:49:b5:f6:aadd:fb:5c:24:91:4f:ac:05:fa
NET-SNMP Version NET-SNMP version: 5.5
RRDtool Version RRDTool 1.4.x
Devices 10
Graphs 57
Data Sources SNMP Query: 90
Total: 90
Poller Information
Interval 60
Type SPINE 1.0.5 Copyright 2004-2017 by The Cacti Group
Items Action[0]: 103
Total: 103
Concurrent Processes 1
Max Threads 10
PHP Servers 5
Script Timeout 25
Max OID 10
Last Run Statistics Time:3.2759 Method:spine Processes:1 Threads:10 Hosts:11 HostsPerProcess:11 DataSources:103 RRDsProcessed:90
System Memory
FreePhysicalMemory 13.69 K MB
FreeSpaceInPagingFiles 2.43 K MB
FreeVirtualMemory 15.60 K MB
SizeStoredInPagingFiles 2.43 K MB
TotalVirtualMemorySize 18.82 K MB
TotalVisibleMemorySize 16.38 K MB
PHP Information
PHP Version 7.0.16
PHP OS WINNT
PHP uname Windows NT VWSRV-ASABACKUP 6.3 build 9600 (Windows Server 2012 R2 Standard Edition) AMD64
PHP SNMP Installed
max_execution_time 30
memory_limit 128M

I don't see any PHP and Cacti log Error. Other Graphs for the same device working fine however when I try to create graph for interface stats, always see the same issue. My previous Graphs for interface stats are working fine.

[BSOD2600]

Yea, def try to upgrade your install to the latest 1.1.12 and see if the problem still exists. If so, file a bug on https://github.com/Cacti/cacti/issues

[RaviKant]

After upgrading to 1.1.12, I see the below errors.

2017/07/10 15:29:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/10 15:29:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/10 15:24:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/10 15:24:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\lib\database.php on line: 148

[RaviKant]

Attached PHP Error logs:

[RaviKant]

I see the below PHP error after upgrading the Cacti to version 1.1.12. Any help would be appreciated.

2017/07/11 13:34:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 13:34:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\lib\database.php on line: 148
2017/07/11 13:34:59 - SYSTEM STATS: Time:298.7687 Method:spine Processes:1 Threads:10 Hosts:0 HostsPerProcess:0 DataSources:0 RRDsProcessed:0
2017/07/11 13:34:59 - POLLER: Poller[1] Maximum runtime of 298 seconds exceeded. Exiting.
2017/07/11 13:33:44 - AUTH LOGIN: User 'admin' Authenticated
2017/07/11 13:29:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 13:29:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 13:24:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 13:24:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 13:19:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 13:19:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 13:14:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 13:14:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 13:09:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 13:09:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 13:04:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 13:04:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\lib\database.php on line: 148
2017/07/11 13:04:59 - SYSTEM STATS: Time:298.9411 Method:spine Processes:1 Threads:10 Hosts:0 HostsPerProcess:0 DataSources:0 RRDsProcessed:0
2017/07/11 13:04:59 - POLLER: Poller[1] Maximum runtime of 298 seconds exceeded. Exiting.
2017/07/11 12:59:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 12:59:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 12:54:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 12:54:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 12:49:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 12:49:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 12:44:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 12:44:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 12:39:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 12:39:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 12:34:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 12:34:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 485
2017/07/11 12:34:59 - SYSTEM STATS: Time:298.8459 Method:spine Processes:1 Threads:10 Hosts:0 HostsPerProcess:0 DataSources:0 RRDsProcessed:0
2017/07/11 12:34:59 - POLLER: Poller[1] Maximum runtime of 298 seconds exceeded. Exiting.
2017/07/11 12:29:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 12:29:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\lib\database.php on line: 244
2017/07/11 12:24:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 12:24:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 12:19:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 12:19:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 12:14:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 12:14:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\lib\database.php on line: 148
2017/07/11 12:14:59 - SYSTEM STATS: Time:298.9834 Method:spine Processes:1 Threads:10 Hosts:0 HostsPerProcess:0 DataSources:0 RRDsProcessed:0
2017/07/11 12:14:59 - POLLER: Poller[1] Maximum runtime of 298 seconds exceeded. Exiting.
2017/07/11 12:09:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 12:09:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 12:04:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 12:04:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\lib\database.php on line: 148
2017/07/11 12:04:59 - SYSTEM STATS: Time:298.9272 Method:spine Processes:1 Threads:10 Hosts:0 HostsPerProcess:0 DataSources:0 RRDsProcessed:0
2017/07/11 12:04:59 - POLLER: Poller[1] Maximum runtime of 298 seconds exceeded. Exiting.
2017/07/11 11:59:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 11:59:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\lib\database.php on line: 148
2017/07/11 11:59:59 - SYSTEM STATS: Time:298.9404 Method:spine Processes:1 Threads:10 Hosts:0 HostsPerProcess:0 DataSources:0 RRDsProcessed:0
2017/07/11 11:59:59 - POLLER: Poller[1] Maximum runtime of 298 seconds exceeded. Exiting.
2017/07/11 11:54:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 11:54:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 11:49:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 11:49:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 11:44:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 11:44:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 11:39:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 11:39:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 11:34:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 11:34:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\lib\database.php on line: 244
2017/07/11 11:34:59 - SYSTEM STATS: Time:298.8964 Method:spine Processes:1 Threads:10 Hosts:0 HostsPerProcess:0 DataSources:0 RRDsProcessed:0
2017/07/11 11:34:59 - POLLER: Poller[1] Maximum runtime of 298 seconds exceeded. Exiting.
2017/07/11 11:29:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 11:29:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 11:24:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 11:24:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\lib\database.php on line: 148
2017/07/11 11:24:59 - SYSTEM STATS: Time:298.9965 Method:spine Processes:1 Threads:10 Hosts:0 HostsPerProcess:0 DataSources:0 RRDsProcessed:0
2017/07/11 11:24:59 - POLLER: Poller[1] Maximum runtime of 298 seconds exceeded. Exiting.
2017/07/11 11:19:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 11:19:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\lib\database.php on line: 369
2017/07/11 11:19:59 - POLLER: Poller[1] Maximum runtime of 298 seconds exceeded. Exiting.
2017/07/11 11:14:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 11:14:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 11:09:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 11:09:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 11:04:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 11:04:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 10:59:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 10:59:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 10:54:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 10:54:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549
2017/07/11 10:49:59 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(E:\Cacti\Apache24\htdocs\cacti\lib\functions.php: 4430 cacti_debug_backtrace)
2017/07/11 10:49:59 - ERROR PHP ERROR: Maximum execution time of 299 seconds exceeded in file: E:\Cacti\Apache24\htdocs\cacti\poller.php on line: 549

[BSOD2600]

did you create a bug on github with those details?