Blanck graphs

[felipeb]

Hi everybody, this is my first time here.

I have the blank graphs problem. Reading this forum i found that a different version of rrdtool can cause this problem. At the beginning I had installed the rrdtools available in this file: rrdtool-1.2.15-cygwin-1.5.20.zip

If i don't understand badly the rrdtool version is 1.2.15. But my Cacti lets me choose versions above 1.3.0, so i went to rrdtool page and downloaded version 1.7.0. Then, i've chosen the right version on Cacti, but i saw another problem, wich is that Cacti doesn't found rrdtool.exe in the 1.7.0 directory. And that's right, version 1.7.0 downloaded comes without exe file!!

So, how can i fix this? My Cacti version is 1.1.10, downloaded in june, 2017.

Thanks in advance

[felipeb]

Hey, i downloaded the version to 0.8.8d to avoid the problem of rrdtool.exe. So, i have this version now and in the "path" tab everything is ok.

Still the problem of the blank graphs. Here is my Graph Management printscreen



My Task Sheduler has a task by which ejecutes every 5 minutes this

c:\xampp:\php:\php.exe c:\xampp:\htdocs:\cacti:\poller.php

- My Maximum SNMP OID's Per SNMP Get Request is seted on 1.
- I see data coming with snmpwalk

This is my cacti.log

06/28/2017 04:03:16 PM - WEBLOG: Poller[0] CACTI2RRD: c:/xampp/rrdtool/rrdtool.exe graph - --imgformat=PNG --start="1498572196" --end="1498658596" --title="PE1 Maqueta SNMP Generico" --base="1000" --height="120" --width="500" --alt-autoscale-max --lower-limit="0" COMMENT:"From 2017/06/27 16\:03\:16 To 2017/06/28 16\:03\:16\c" COMMENT:" \n" --vertical-label="" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/xampp/htdocs/cacti/rra/pe1_maqueta_snmp_oid_8.rrd":"snmp_oid":AVERAGE AREA:a#F5F800FF:"" GPRINTLAST:"Current\:%8.2lf %s" GPRINTAVERAGE:"Average\:%8.2lf %s" GPRINTMAX:"Maximum\:%8.2lf %s\n"
06/28/2017 04:03:16 PM - WEBLOG: Poller[0] CACTI2RRD: c:/xampp/rrdtool/rrdtool.exe graph - --imgformat=PNG --start="1498572196" --end="1498658596" --title="PE1 Maqueta - CPU Usage" --rigid --base="1000" --height="120" --width="500" --alt-autoscale-max --lower-limit="0" COMMENT:"From 2017/06/27 16\:03\:16 To 2017/06/28 16\:03\:16\c" COMMENT:" \n" --vertical-label="percent" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/xampp/htdocs/cacti/rra/pe1_maqueta_5min_cpu_9.rrd":"5min_cpu":AVERAGE AREA:a#FF0000FF:"CPU Usage" GPRINTLAST:"Current\:%8.0lf" GPRINTAVERAGE:"Average\:%8.0lf" GPRINTMAX:"Maximum\:%8.0lf\n"

Can anyone help me please?

Thanks in advance!

[Osiris]

Either your poller is not running (cacti.log will tell), or the RRDfiles are owned by the wrong user account. Please search Google using something like:

graphs not working permissions site:cacti.net

Please post your findings and change the title of the post to include "[SOLVED]" once you have found your solution. It's also handy if you update your post to include a link to the solution as this has been solved numerous times through the years.