rrd file doesn't exist....please help!!!!!

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Himanshu
Posts: 13
Joined: Thu Mar 23, 2017 2:00 pm

rrd file doesn't exist....please help!!!!!

Post by Himanshu »

Hi,

I m new to cacti. I m getting error rrd file doesn't exist in place of graph.



Please help!!

Kind Regards,
Himanshu
cmantzel
Posts: 15
Joined: Fri Oct 05, 2012 12:22 am

Re: rrd file doesn't exist....please help!!!!!

Post by cmantzel »

We need some more information :)

Linux- or Windows-Installation?

Does the rra-folder have the correct rights?
Debian 8.7
Cacti 1.06
Himanshu
Posts: 13
Joined: Thu Mar 23, 2017 2:00 pm

Re: rrd file doesn't exist....please help!!!!!

Post by Himanshu »

I have installed cacti on centos7(linux).
/usr/share/cacti/rra have permission root:root
Himanshu
Posts: 13
Joined: Thu Mar 23, 2017 2:00 pm

Re: rrd file doesn't exist....please help!!!!!

Post by Himanshu »

cacti 1.0.4
aletatone
Posts: 18
Joined: Mon Nov 22, 2010 5:27 am

Re: rrd file doesn't exist....please help!!!!!

Post by aletatone »

maybe you need to change permission in rra folder from root.root to cacti.root:

chown cacti.root /usr/share/cacti/rra
Himanshu
Posts: 13
Joined: Thu Mar 23, 2017 2:00 pm

Re: rrd file doesn't exist....please help!!!!!

Post by Himanshu »

Hi,

I have changed ownership of rra folder to cacti:root but still showing the same issue. Please find the attached snapshot regarding this issue.
Attachments
rrd.JPG
rrd.JPG (57.92 KiB) Viewed 2295 times
cmantzel
Posts: 15
Joined: Fri Oct 05, 2012 12:22 am

Re: rrd file doesn't exist....please help!!!!!

Post by cmantzel »

please go in the "Console"-section to one of the graphs that are not beeing displayed and "Turn on Graph Debug Mode" (upper right corner)
then you will get a detailed information what the rrdtool tries to do and why this fails.

also have a look at your cacti logfile
Debian 8.7
Cacti 1.06
Himanshu
Posts: 13
Joined: Thu Mar 23, 2017 2:00 pm

Re: rrd file doesn't exist....please help!!!!!

Post by Himanshu »

Please find attached snapshots of graph debug mode and cacti log file output.
Attachments
cacti_rrd.JPG
cacti_rrd.JPG (91.69 KiB) Viewed 2254 times
Himanshu
Posts: 13
Joined: Thu Mar 23, 2017 2:00 pm

Re: rrd file doesn't exist....please help!!!!!

Post by Himanshu »

Cacti logs are not generated.
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cacti_log.JPG
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Himanshu
Posts: 13
Joined: Thu Mar 23, 2017 2:00 pm

Re: rrd file doesn't exist....please help!!!!!

Post by Himanshu »

Hi,

I moved one step ahead now cacti logs are generating and graph is also showing but it is blank. please find screenshots for reference.
Attachments
blank_graph.JPG
blank_graph.JPG (97.11 KiB) Viewed 2232 times
Himanshu
Posts: 13
Joined: Thu Mar 23, 2017 2:00 pm

Re: rrd file doesn't exist....please help!!!!!

Post by Himanshu »

++ cacti logs
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Log cacti.JPG
Log cacti.JPG (163.92 KiB) Viewed 2232 times
Log cacti.JPG
Log cacti.JPG (163.92 KiB) Viewed 2232 times
Himanshu
Posts: 13
Joined: Thu Mar 23, 2017 2:00 pm

Re: rrd file doesn't exist....please help!!!!!

Post by Himanshu »

Hi

after editing php.ini file now cacti logs looks different, still graph not showing any thing please find attached snapshots.
Attachments
cacti_logs.JPG
cacti_logs.JPG (274.86 KiB) Viewed 2223 times
cigamit
Developer
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Re: rrd file doesn't exist....please help!!!!!

Post by cigamit »

Most likely still a permission or selinux issue.

Code: Select all

setenforce 0
chmod -R 0777 /usr/share/cacti/rra
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Osiris
Cacti Guru User
Posts: 1424
Joined: Mon Jan 05, 2015 10:10 am

Re: rrd file doesn't exist....please help!!!!!

Post by Osiris »

Also, make sure date.timezone is set in php.ini
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