Graphs are not been poplulated and rrds are not updating

[amrit3327]

Hello ,


I am still using 0.8.7b in cacti..there was some issues in ldap after which i was not able to login in cacti .This misundestood by me and i told dba team to restore the database..but after restoring of database..rrd files are not udating .Even all graphs are showing nan values.

Please if someone can help..?

[camerabob]

Check the ownership on the restored files. Also check the rights (chmod).

[amrit3327]

Ownership is cricket:cricket....for restored files....but still rra are not updating as chmod is also 777...

[amrit3327]

Any help on this still not able to find why rrd are not updating ?

[cmantzel]

is there anything in your cacti.log?
or in the mysql-log?

try chmod on a higher folder? or tried a new installation and restore RRA-files and DB to the new installation?

[amrit3327]

Db is already separated ...from the host and i tried chmod upto rra folder...attached the cacti logs for poller as well.

[menext]

Check your DNS settings (resolve.conf) or your /etc/hosts if those are private servers.

[amrit3327]

No this is production server and no private server in resolv.conf

[cmantzel]

No this is production server and no private server in resolv.conf

You have several problems from what i see in your log-file.

at first you added your servers with their FQDN server.yourdomain.com but your Cacti-Server seems to be not able to resolv these FQDN to IP-addresses. So you need to set your nameserver correctly in /etc/resolv.conf (this has nothing to do with production or private server) if you don't have a reachable DNS-server you need to add your devices in cacti with their IP-Adressess.

The second problem i saw in your log, that there is a script in "/opt/nagios/libexec" which is called "check_mssql_health" and your user who runs the cacti-installation doesn't have rights to execute this script.


try to change these, and most of your actual problems are solved I think

[amrit3327]

No that were cmg when graphs were also plotting...i am now started getting and no ouput anywhere..


POLLER: Poller[1] NOTE: Poller Int: '300', Cron Int: '300', Time Since Last: '300.85', Max Runtime '298', Poller Runs: '1'
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.
Waiting on 4 of 4 pollers.