Empty cacti after upgrade to 1.0.0

[dagonet]

Hello,
after doing the upgrade the new Cacti is empty. No old data is displayed in the web front end.
Everything is gone. Just the ui is shown and you can klick the links but, no devices, no graphs, nothing.
The poller runs, the rrds are updated.

Cheers
Marcus

[juniou82]

Hi Marcus,
when you click Main menu Graphs ...any issue?

Here when i click graphs, a new login screen is opened..

[dagonet]

Morning,
no issues, no php errors, no errors in the apache log, nothing. Just an empty webui.

[cigamit]

What browser are you using? Are you seeing any issues in the Javascript console? (the UI is largely JQuery based now)

[dagonet]

What browser are you using? Are you seeing any issues in the Javascript console? (the UI is largely JQuery based now)

Good point. I am using chrome. Checked with Internet Explorer 11. Cacti works. Despite I need a spine as a windows binary.
Now I have to check why it doesn't work with chrome.

Checked the javascript console in chrome:

JQMIGRATE: jQuery 3.0.0+ REQUIRED
jquery.js:5734 Uncaught TypeError: jQuery.unique is not a function
at jQuery.fn.init.find (jquery.js:5734)
at setDisabled (host.php:876)
at HTMLDocument.<anonymous> (host.php:935)
at fire (jquery.js:3048)
at Object.fireWith [as resolveWith] (jquery.js:3160)
at Function.ready (jquery.js:433)
at HTMLDocument.completed (jquery.js:104)

[amazen123]

Good Day,

I encountered issue after installation to 1.0.0 but mine was I cannot see the GUI at all, even the login is blank.
This is the step i make.
Do I have to edit another files to make it work?

1. disable poller in cacti
-settings>poller>uncheck enabled

2. stop cacti IIS

3. backup cacti database in cmd
-C:\Program Files\MySQL\MySQL Server 5.6\bin>mysqldump -l --add-drop-table cacti -u root -p > cacti_backup.sql
-type password

4. go to C:\inetpub\wwwroot and rename cacti to cacti.old

5. extract the updated zip file of cacti to C:\inetpub\wwwroot and rename it cacti

6. copy the config.php in C:\inetpub\wwwroot\cacti.old\include to C:\inetpub\wwwroot\cacti\include

7. copy the plugins folder in old cacti C:\inetpub\wwwroot\cacti.old to C:\inetpub\wwwroot\cacti

8. copy the rra folder in old cacti C:\inetpub\wwwroot\cacti.old to C:\inetpub\wwwroot\cacti

9. copy the log folder in old cacti C:\inetpub\wwwroot\cacti.old to C:\inetpub\wwwroot\cacti

10. point your web browser to:
-http://your-server/cacti/
-follow the on-screen instruction

Thanks,

[cigamit]

Good Day,

I encountered issue after installation to 1.0.0 but mine was I cannot see the GUI at all, even the login is blank.
This is the step i make.
Do I have to edit another files to make it work?

1. disable poller in cacti
-settings>poller>uncheck enabled

2. stop cacti IIS

3. backup cacti database in cmd
-C:\Program Files\MySQL\MySQL Server 5.6\bin>mysqldump -l --add-drop-table cacti -u root -p > cacti_backup.sql
-type password

4. go to C:\inetpub\wwwroot and rename cacti to cacti.old

5. extract the updated zip file of cacti to C:\inetpub\wwwroot and rename it cacti

6. copy the config.php in C:\inetpub\wwwroot\cacti.old\include to C:\inetpub\wwwroot\cacti\include

7. copy the plugins folder in old cacti C:\inetpub\wwwroot\cacti.old to C:\inetpub\wwwroot\cacti

8. copy the rra folder in old cacti C:\inetpub\wwwroot\cacti.old to C:\inetpub\wwwroot\cacti

9. copy the log folder in old cacti C:\inetpub\wwwroot\cacti.old to C:\inetpub\wwwroot\cacti

10. point your web browser to:
-http://your-server/cacti/
-follow the on-screen instruction

Thanks,

I don't use Windows anymore, but I would assume that its a permissions issue since you are swapping folders around. Make sure that cacti has the same permissions as cacti.old. Other than that, you may need to check your IIS Logs.

[amazen123]

They have same permission.
Does my step by step configuration correct? or there are new configuration required in 1.0.0

[cigamit]

They have same permission.
Does my step by step configuration correct? or there are new configuration required in 1.0.0

Most of it looks right, the only step I see missing is

Code: Select all

Start IIS

[amazen123]

Most of it looks right, the only step I see missing is

Code: Select all

Start IIS

I already started the IIS
Sorry i didn't include it in my instruction

[SoNix21]

I tested the upgrade too...

I have the same problem as you... But, i redid an upgrade with PHP -> Display error = ON

Here is the error while doing the upgrade :
Fatal error: Call to a member function row() on a non-object in C:\Cacti\Apache24\htdocs\Cacti\lib\snmpagent.php on line 507

So the upgrade fail...

Here is the culpit code :

Code: Select all

/* this is NOT a distributed system, but it should have at least one local poller. */
		$poller_lastrun = read_config_option('poller_lastrun', true);
		$values = array(
			'cactiApplPollerIndex'      => 1,
			'cactiApplPollerHostname'   => 'localhost',
			'cactiApplPollerIpAddress'  => '127.0.0.1',
			'cactiApplPollerLastUpdate' => $poller_lastrun
		);
		$mc->table('cactiApplPollerTable')->[b]row(1)[/b]->insert($values);

		$values = array(
			'cactiStatsPollerIndex'    => 1,
			'cactiStatsPollerHostname' => 'localhost',
			'cactiStatsPollerMethod'   => read_config_option('poller_type', true)
		);
		$mc->table('cactiStatsPollerTable')->row(1)->insert($values);

I have all the Required Modules Loaded in my PHP...
-----------------------------------
Required PHP Modules
Name Required Installed
PHP Version 5.2.0+ 5.5.9
com_dotnet Yes Yes
session Oui Oui
sockets Oui Oui
PDO Oui Oui
pdo_mysql Oui Oui
xml Oui Oui
ldap Oui Oui
mbstring Oui Oui
pcre Oui Oui
json Oui Oui
openssl Oui Oui
gd Oui Oui
zlib Oui Oui

[amazen123]

I tested the upgrade too...

Does your cacti work now?

[SoNix21]

Nope... still hanging at this place...