Thold won't send email

[sverkel]

I'm very new to this cacti and thold, so please be patient with me

I have setup my cacti installation and everything is going well. I got the plugin Thold installed and it works perfectly except it's won't send me any emails when the alarm is triggered? I can send the test mail just fine but the Thold thing won't work no matter what I do? I am using SMTP to send the email.

Can someone guide me in the right direction please?

[newcomer01]

I am not sure what you mean "alarm is triggered"?

But I have configured to receive 2 alert type via email:

1. Device - Availability/Reachability Options: to receive the device down then up checking by ICMP ping.

2. Thresholds by set the high/low value to monitor the traffic in/out of device

I am also new comer so this is just for your information and we can know about Cacti as much as we can.