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Post general support questions here that do not specifically fall into the Linux or Windows categories.
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Djiguidjik
Posts: 35 Joined: Tue Sep 29, 2009 4:36 am
Post
by Djiguidjik » Wed Oct 19, 2016 5:35 am
Hi,
I have a problem with my localhost graphs ; they're always empty.
I got this from the LOGS :
Code: Select all
10/19/2016 12:33:02 PM - SPINE: Poller[0] Host[1] ERROR: Empty result [127.0.0.1]: 'perl /usr/share/cacti/site/scripts/query_unix_partitions.pl get used /dev/sda1'
10/19/2016 12:33:02 PM - SPINE: Poller[0] Host[1] ERROR: Empty result [127.0.0.1]: 'perl /usr/share/cacti/site/scripts/query_unix_partitions.pl get available /dev/sda1'
10/19/2016 12:33:02 PM - SPINE: Poller[0] Host[1] ERROR: Empty result [127.0.0.1]: 'perl /usr/share/cacti/site/scripts/linux_memory.pl SwapFree:'
10/19/2016 12:33:02 PM - SPINE: Poller[0] Host[1] ERROR: Empty result [127.0.0.1]: 'perl /usr/share/cacti/site/scripts/linux_memory.pl MemFree:'
10/19/2016 12:33:02 PM - SPINE: Poller[0] Host[1] ERROR: Empty result [127.0.0.1]: 'perl /usr/share/cacti/site/scripts/unix_processes.pl'
10/19/2016 12:33:02 PM - SPINE: Poller[0] Host[1] ERROR: Empty result [127.0.0.1]: 'perl /usr/share/cacti/site/scripts/unix_users.pl '
10/19/2016 12:33:02 PM - SPINE: Poller[0] Host[1] ERROR: Empty result [127.0.0.1]: 'perl /usr/share/cacti/site/scripts/loadavg_multi.pl'
I already tried to put the full path in the Data Input Methods (and rebuild cache) and it didn't change anything...
It was working in the beginning and at some point (I can't remember when) it stopped. Someone can help me fix this ?
Thanks
I run Cacti Version 0.8.8b
I'm on Ubuntu 14.04.1 LTS
cigamit
Developer
Posts: 3367 Joined: Thu Apr 07, 2005 3:29 pm
Location: B/CS Texas
Contact:
Post
by cigamit » Wed Oct 19, 2016 10:58 am
Have you attempted to run those commands yourself as the same user that the poller runs as?
Djiguidjik
Posts: 35 Joined: Tue Sep 29, 2009 4:36 am
Post
by Djiguidjik » Tue Oct 25, 2016 10:16 am
Hi,
Yes, I've tried and I have a result when I run the commands.
It seems that there's an error only when the poller (spine) runs it.
smiles
Cacti User
Posts: 79 Joined: Mon Sep 10, 2012 5:54 pm
Post
by smiles » Tue Dec 13, 2016 11:20 am
Are you running spine as root?
Djiguidjik
Posts: 35 Joined: Tue Sep 29, 2009 4:36 am
Post
by Djiguidjik » Mon Dec 19, 2016 5:38 am
Hi,
I run it with www-data not with root.
Djiguidjik
Posts: 35 Joined: Tue Sep 29, 2009 4:36 am
Post
by Djiguidjik » Mon Dec 19, 2016 5:55 am
I changed it to run with root and now it's working fine...
Must be the permissions ?
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