No emails on dead host

Support questions about the Threshold plugin

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gvbhunt
Posts: 3
Joined: Mon Jun 27, 2016 1:09 am

No emails on dead host

Post by gvbhunt »

Hello. I have a problem with Threshold not sending any email at all. I know that SMTP is setup within Cacti correctly as I can send test messages and receive them. Threshold seems to be working as it sees the host go down..

06/27/2016 12:30:16 AM - SYSTEM THOLD STATS: Time:5.1940 Tholds:0 TotalHosts:19 DownHosts:1 NewDownHosts:1
06/27/2016 12:30:11 AM - SYSTEM STATS: Time:10.5400 Method:cmd.php Processes:2 Threads:N/A Hosts:20 HostsPerProcess:10 DataSources:377 RRDsProcessed:246
06/27/2016 12:30:05 AM - CMDPHP: Poller[0] Host[18] Description[Automation] ERROR: HOST EVENT: Host is DOWN Message: Host did not respond to SNMP


And it sees it come back up but it does not notify.

06/27/2016 12:45:03 AM - CMDPHP: Poller[0] Host[18] Description[Automation] NOTICE: HOST EVENT: Host Returned from DOWN State:


Cacti is 0.8.8h
Plugin architecture is 3.1
THold is 0.6
I have the "Dead Hosts Notifications" box checked in settings/thresholds
Email setup in Mail/DNS seems correct because the "send a test email" function works.

I am sure it is something simple but I have looked at it for so long that my brain will only be satisfied that it is something difficult. :)

Any thoughts?

Thx!

B
gvbhunt
Posts: 3
Joined: Mon Jun 27, 2016 1:09 am

Re: No emails on dead host

Post by gvbhunt »

Any ideas?
gvbhunt
Posts: 3
Joined: Mon Jun 27, 2016 1:09 am

Re: No emails on dead host

Post by gvbhunt »

Any input would be appreciated. Email works from Cacti, Threshold sees it is down, dead host notification box is checked. I just never get a notification.
gertdone
Posts: 26
Joined: Sat Oct 31, 2015 5:10 pm

Re: No emails on dead host

Post by gertdone »

I Just installed Thold and I'm having the same problem. On my setup, using SMTP, the Test message from Mail Setup works just fine. The problem is when a device goes down, I don't get an message, I'm pretty sure I have everything set up correctly.

Did you ever solve this?
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juliangomezr
Posts: 32
Joined: Tue Jun 30, 2009 11:26 am

Re: No emails on dead host

Post by juliangomezr »

Hi, I found very useful the alerts that Thold makes by default showing "not up" hosts, in the "host status" section, but there the plugin shows the "event count" that its not very useful, it is possible to modify thold_grapgh.php in order to show "In state" column with de day hours an minutes that the hosts have been on the state?

thanks for your time...
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