express version is not working
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express version is not working
hii
im a newbie here and i tried installing cereusreporting express version to get pdfs. but its not giving any output.i can just download the report template with header and footer.also in the graph view there's no such a option to select graphs as well.
when goes to a particular graph there there's a icon to download pdf but that one is not working.
is this a problem with express version as its the free one or am i done it wrong.
please reply if anyone know the answer
thanks in advance
im a newbie here and i tried installing cereusreporting express version to get pdfs. but its not giving any output.i can just download the report template with header and footer.also in the graph view there's no such a option to select graphs as well.
when goes to a particular graph there there's a icon to download pdf but that one is not working.
is this a problem with express version as its the free one or am i done it wrong.
please reply if anyone know the answer
thanks in advance
- phalek
- Developer
- Posts: 2838
- Joined: Thu Jan 31, 2008 6:39 am
- Location: Kressbronn, Germany
- Contact:
Re: express version is not working
Hi,
Can you please open a ticket at https://support.urban-software.com to look into this. Please note down the following information:
- Cacti Version
- Operating System and Version
- Debug output ( Console -> Settings -> NMID -> Logging Level -> Debug
Thanks.
Can you please open a ticket at https://support.urban-software.com to look into this. Please note down the following information:
- Cacti Version
- Operating System and Version
- Debug output ( Console -> Settings -> NMID -> Logging Level -> Debug
Thanks.
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
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---
Plugins : CereusReporting
Re: express version is not working
im sorry i dont have an account there.
anyway my
cacti version: 0.8.8g
OS : centos linux 7 (7.2.1511)
what is debug output? you mean the debug info?
anyway my
cacti version: 0.8.8g
OS : centos linux 7 (7.2.1511)
what is debug output? you mean the debug info?
- phalek
- Developer
- Posts: 2838
- Joined: Thu Jan 31, 2008 6:39 am
- Location: Kressbronn, Germany
- Contact:
Re: express version is not working
You can register freely there.
Nevertheless, Go to "Console -> Settings", then hit the "NMID" tab. Look for the setting named "Logging Mode" and set that to "Debug".
Then try to create some reports. The log messages should be in the cacti.log file then.
The output of the Debug Info page would also be welcome.
Nevertheless, Go to "Console -> Settings", then hit the "NMID" tab. Look for the setting named "Logging Mode" and set that to "Debug".
Then try to create some reports. The log messages should be in the cacti.log file then.
The output of the Debug Info page would also be welcome.
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
Re: express version is not working
there's no option to create reports.
no logs are comming.
if i go to manage report there add report samples. that's the only thing i can do in this plugin.
i attached debug info page.please see whats going on.
thank you.
no logs are comming.
if i go to manage report there add report samples. that's the only thing i can do in this plugin.
i attached debug info page.please see whats going on.
thank you.
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- phalek
- Developer
- Posts: 2838
- Joined: Thu Jan 31, 2008 6:39 am
- Location: Kressbronn, Germany
- Contact:
Re: express version is not working
That looks ok.
Can you post the output of this sql statement ?
Can you post the output of this sql statement ?
Code: Select all
SELECT * FROM `cacti`.`plugin_hooks` where name='CereusReporting';
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
Re: express version is not working
here it is.
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- phalek
- Developer
- Posts: 2838
- Joined: Thu Jan 31, 2008 6:39 am
- Location: Kressbronn, Germany
- Contact:
Re: express version is not working
That's ok as well.
Do you see the PDF Icon on the "graphs" page ?
Can you add a new report to the "Manage Reports" page at all ?
Did you grant your user the "Plugin -> CereusReporting - Generate PDF Reports" permission ?
Do you see the PDF Icon on the "graphs" page ?
Can you add a new report to the "Manage Reports" page at all ?
Did you grant your user the "Plugin -> CereusReporting - Generate PDF Reports" permission ?
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
Re: express version is not working
in graph page there's no pdf icon.but when select a particular graph, in that page pdf icon is there.but it also doesn't work.
can add reports to manage reports by using add.
yes.granted permission to generate pdfs.
can add reports to manage reports by using add.
yes.granted permission to generate pdfs.
- phalek
- Developer
- Posts: 2838
- Joined: Thu Jan 31, 2008 6:39 am
- Location: Kressbronn, Germany
- Contact:
Re: express version is not working
Do you happen to have nmidSmokeping installed as well ?
There's a bug in the latest version of nmidSmokeping preventing the correct functioning of CereusReporting.
There's a bug in the latest version of nmidSmokeping preventing the correct functioning of CereusReporting.
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
Re: express version is not working
we never installed nmidSmokeping
Re: express version is not working
is there any pdf converter to convert the xml,excel files for cacti?
or is there any ways to convert the reportit plugin reports to pdf ?
or is there any ways to convert the reportit plugin reports to pdf ?
- phalek
- Developer
- Posts: 2838
- Joined: Thu Jan 31, 2008 6:39 am
- Location: Kressbronn, Germany
- Contact:
Re: express version is not working
Hi
I fixed some bugs in the tool. Can you try 2.90.02 ? See https://www.urban-software.com/products ... downloads/
I'm not aware of any other PDF addons that do what you just asked for.
I fixed some bugs in the tool. Can you try 2.90.02 ? See https://www.urban-software.com/products ... downloads/
I'm not aware of any other PDF addons that do what you just asked for.
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
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