SPAM Email

Support questions about the Threshold plugin

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sonic7
Posts: 17
Joined: Thu Jun 11, 2015 5:49 am

SPAM Email

Post by sonic7 »

Hi Guys.

I recently install Threshold plugin in my cacti server & used it for host status update. Host up & host down status are send to my email address. But email are receiving in my SPAM folder. I don't want to create SPAM filter in my email address I need to send these email directly in my INBOX folder. kindly guide me How can i do it ?

Also I need to know which email method is used by Threshold plugin by default ? Is it sendmail or mail etc ? I'm noob in this plugin.
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phalek
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Re: SPAM Email

Post by phalek »

Goto:

Console -> Settings -> Mail / DNS

There's a "From Email Adress" field there.
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
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Plugins : CereusReporting
sonic7
Posts: 17
Joined: Thu Jun 11, 2015 5:49 am

Re: SPAM Email

Post by sonic7 »

phalek wrote:Goto:

Console -> Settings -> Mail / DNS

There's a "From Email Adress" field there.
I configure email setting there & also Send a Test email. New window pop up & successfully message shown. But emails are not using those settings. Thresholds uses its own email setting from
Console -> Settings -> Thresholds
Default Alerting Options
Syslog Level = Warning
Syslog Facility = Daemon

From Dropdown menu different Syslog Facility are available. But I don't know how to use these Syslog Facility.
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phalek
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Joined: Thu Jan 31, 2008 6:39 am
Location: Kressbronn, Germany
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Re: SPAM Email

Post by phalek »

Yes you're right, Thold has it's own "From Email Adress" setting. Long time that I looked at that page ...

The syslog function is only relevant if you are splitting/filtering the messages on your syslog server.

It's not relevant for email.
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
sonic7
Posts: 17
Joined: Thu Jun 11, 2015 5:49 am

Re: SPAM Email

Post by sonic7 »

phalek wrote:Yes you're right, Thold has it's own "From Email Adress" setting. Long time that I looked at that page ...

The syslog function is only relevant if you are splitting/filtering the messages on your syslog server.

It's not relevant for email.

But using these email settings, alert email are marked as SPAM in google & other email account, also blocked at my office email server. My boss says email filter is not a good practice, you need to find out other solution.
I also search on other forum but not get useful solution, someone told me that you need to create TLS Authentication method. I have some basic knowledge about it. But I don't know how to use it in my cacti server using Centos 7.0.1406 (Core).

Any other idea ? or how can i use TLS Authentication method in cacti email alert ?
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