Empty graphs with Alcatel SANT-F Sonet Line

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dldiego
Posts: 22
Joined: Wed Jul 08, 2015 8:48 am
Location: UY

Empty graphs with Alcatel SANT-F Sonet Line

Post by dldiego »

Hi, good morning:
Im new user in this forum. I have been trying to grap a interface in Alcatel SANT-F Sonet Line . This is a card of a Alcatel 7300 dslam. I have not problem to add to Cacti, but when i select the interface, i cant get the grap, this is empty.
I can see the rows when i add the host. Im applying the Snmp Interface Statistics XML from Cacti.
This are ATM Dsl nodes. I added without problems the Ehternet nodes to Cacti, those have eth intefaces, and all is working ok.
I want only graph the SANT-F SONET LINE
I will very gratefully if somebody could help me with this problem.
Best regards.
Diego

Image

root@baco:~# snmpwalk -c public -v 1 CARRASCO-XD 1.3.6.1.2.1.2.2.1.2 | grep Alcatel
iso.3.6.1.2.1.2.2.1.2.65536 = STRING: "Alcatel SANT-F Sonet Line"
iso.3.6.1.2.1.2.2.1.2.69632 = STRING: "Alcatel SANT-F Sonet Line"
iso.3.6.1.2.1.2.2.1.2.90112 = STRING: "Alcatel ASAM, OAM IP interface"
iso.3.6.1.2.1.2.2.1.2.90113 = STRING: "Alcatel ASAM, OAM IP interface"
iso.3.6.1.2.1.2.2.1.2.90114 = STRING: "Alcatel ASAM, OAM IP interface"
iso.3.6.1.2.1.2.2.1.2.90115 = STRING: "Alcatel ASAM, OAM IP interface"
iso.3.6.1.2.1.2.2.1.2.94208 = STRING: "Alcatel ASAM, Software Loopback interface"
iso.3.6.1.2.1.2.2.1.2.94209 = STRING: "Alcatel ASAM, SLIP"
iso.3.6.1.2.1.2.2.1.2.94210 = STRING: "Alcatel ASAM, OAM IP interface"
This are the counters i found by snmpwalk but i dont know if it could be usefull

root@baco:~# snmpwalk -c public -v 1 CARRASCO-XD 1.3.6.1.2.1.2.2.1.10
iso.3.6.1.2.1.2.2.1.10.77824 = Counter32: 3089913166
iso.3.6.1.2.1.2.2.1.10.81920 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.81921 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.86016 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.86017 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.90112 = Counter32: 2453010055
iso.3.6.1.2.1.2.2.1.10.90113 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.90114 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.90115 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.94208 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.94209 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.94210 = Counter32: 0
Last edited by dldiego on Thu Jul 09, 2015 7:20 pm, edited 4 times in total.
User avatar
BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by BSOD2600 »

hmm, those images arent loading for me at work.

Does that device have thousands of interfaces? Might need to increase/decrease the number of MAx OIDs per query and/or increase the snmp timeout.

Does the Snmp Interface Statistics Verbose Query show any output?
dldiego
Posts: 22
Joined: Wed Jul 08, 2015 8:48 am
Location: UY

Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by dldiego »

Hi BSOD2600:

Yes, this device have 7997 interfaces, where the mayority are adsl service customers port. All this ports go out by the two Alcatel SANT-F Sonet Line port to the ATM backbone This are the two port i want to graph.

65536 Up Alcatel SANT-F Sonet Line NTA Sonet Line 39 155520000 155
69632 Up Alcatel SANT-F Sonet Line NTA Sonet Line 50 155520000 155

I have not problem doing the snmp query, the problem apears when graph want to take values.
I did a debug on the data sourse and i have this:

Data Source Debug
/usr/bin/rrdtool create \
/var/lib/cacti/rra/carrasco-xd_ds_4297.rrd \
--step 300 \
DS:traffic_in:COUNTER:600:0:155000000 \
DS:traffic_out:COUNTER:600:0:155000000 \
DS:ds:GAUGE:600:0:155000000 \
RRA:AVERAGE:0.5:1:600 \
RRA:AVERAGE:0.5:6:700 \
RRA:AVERAGE:0.5:24:775 \
RRA:AVERAGE:0.5:288:797 \
RRA:MAX:0.5:1:600 \
RRA:MAX:0.5:6:700 \
RRA:MAX:0.5:24:775 \
RRA:MAX:0.5:288:797 \

Could be the graph template? or may be in SDH interfaces? I have the same problem in data sources like this too:

Alcatel E1NT-C E1 Up Alcatel E1NT-C E1 1 19 2048000 2
Alcatel E1NT-C E1 Up Alcatel E1NT-C E1 1 19 2048000 2
Alcatel E1NT-C E1 Up Alcatel E1NT-C E1 1 19 2048000 2
Alcatel E1NT-C E1 Up Alcatel E1NT-C E1 1 19 2048000 2
Alcatel E1NT-C IMA Up Alcatel E1NT-C IMA 2 107

I have anothers nodes or devices like Alcatel 7302 dslam, Huawei MA5600, and Gpon ZTE C300 and all of this are working excellent and their graphs looks great. Only in this kind of interfaces appear the inconvenient.

This is the result of my SNMP query.
Image
Last edited by dldiego on Thu Jul 09, 2015 7:23 pm, edited 2 times in total.
dldiego
Posts: 22
Joined: Wed Jul 08, 2015 8:48 am
Location: UY

Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by dldiego »

I have the graph properties too.

/usr/bin/rrdtool graph - \
--imgformat=PNG \
--start='1436400836' \
--end='1436487236' \
--title='CARRASCO-XD - Traffic - NTA Sonet Line' \
--rigid \
--base='1000' \
--height='120' \
--width='500' \
--alt-autoscale-max \
--lower-limit='0' \
COMMENT:"From 2015/07/08 21\:13\:56 To 2015/07/09 21\:13\:56\c" \
COMMENT:" \n" \
--vertical-label='Bits por Segundo' \
--slope-mode \
--font TITLE:10: \
--font AXIS:7: \
--font LEGEND:8: \
--font UNIT:7: \
DEF:a='/var/lib/cacti/rra/carrasco-xd_ds_4325.rrd':'traffic_in':AVERAGE \
DEF:b='/var/lib/cacti/rra/carrasco-xd_ds_4325.rrd':'traffic_out':AVERAGE \
CDEF:cdefa='a,300,*' \
CDEF:cdefb='a,8,*' \
CDEF:cdefe='b,300,*' \
CDEF:cdeff='b,8,*' \
AREA:cdefa#00CF00FF:'Traf. Down' \
GPRINT:cdefb:LAST:'Ahora\:%8.2lf %s' \
GPRINT:a:AVERAGE:'Promedio\:%8.2lf %s' \
GPRINT:cdefb:MAX:'Max Down%8.2lf %s\n' \
LINE1:cdefe#0000FFFF:'Traf. UP' \
GPRINT:cdeff:LAST:' Ahora\:%8.2lf %s' \
GPRINT:b:AVERAGE:'Promedio\:%8.2lf %s' \
GPRINT:cdeff:MAX:'MaxUP\:%8.2lf %s\n'
Last edited by dldiego on Thu Jul 09, 2015 7:14 pm, edited 1 time in total.
dldiego
Posts: 22
Joined: Wed Jul 08, 2015 8:48 am
Location: UY

Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by dldiego »

This is the snmpwalk detail. Is not complete becuase is large by the interfaces list. Is compressed because the txt size is near 3mb.

root@baco:/var/lib/cacti/rra# snmpwalk -c public -v 1 CARRASCO-XD
iso.3.6.1.2.1.1.1.0 = STRING: "ASAM"
iso.3.6.1.2.1.1.2.0 = OID: iso.3.6.1.4.1.637.61.1
iso.3.6.1.2.1.1.3.0 = Timeticks: (2906408479) 336 days, 9:21:24.79
iso.3.6.1.2.1.1.4.0 = STRING: "Alcatel"
iso.3.6.1.2.1.1.5.0 = STRING: "ASAM"
iso.3.6.1.2.1.1.6.0 = STRING: "Alcatel Bell - Antwerpen"
iso.3.6.1.2.1.1.7.0 = INTEGER: 72
iso.3.6.1.2.1.2.1.0 = INTEGER: 8068
iso.3.6.1.2.1.2.2.1.1.65536 = INTEGER: 65536
iso.3.6.1.2.1.2.2.1.1.69632 = INTEGER: 69632
iso.3.6.1.2.1.2.2.1.1.77824 = INTEGER: 77824
iso.3.6.1.2.1.2.2.1.1.81920 = INTEGER: 81920
iso.3.6.1.2.1.2.2.1.1.81921 = INTEGER: 81921
iso.3.6.1.2.1.2.2.1.1.86016 = INTEGER: 86016
iso.3.6.1.2.1.2.2.1.1.86017 = INTEGER: 86017
iso.3.6.1.2.1.2.2.1.1.90112 = INTEGER: 90112
iso.3.6.1.2.1.2.2.1.1.90113 = INTEGER: 90113
iso.3.6.1.2.1.2.2.1.1.90114 = INTEGER: 90114
iso.3.6.1.2.1.2.2.1.1.90115 = INTEGER: 90115
iso.3.6.1.2.1.2.2.1.1.94208 = INTEGER: 94208
iso.3.6.1.2.1.2.2.1.1.94209 = INTEGER: 94209
iso.3.6.1.2.1.2.2.1.1.94210 = INTEGER: 94210


Thanks
Last edited by dldiego on Thu Jul 09, 2015 7:13 pm, edited 1 time in total.
User avatar
BSOD2600
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Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
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Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by BSOD2600 »

Time to dig ;)
http://docs.cacti.net/manual:088:4_help.2_debugging

Increase the logging level and examine what is going on when querying that host. Does it have any DoS protection which might be triggered from the massive snmp traffic from Cacti? Since the snmp interface table is filled out, thats typically a sign the queries should work...
dldiego
Posts: 22
Joined: Wed Jul 08, 2015 8:48 am
Location: UY

Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by dldiego »

Hi again, in continue the debugging. I suspect about the interface index value. Look at this.
I changed the Maximum OID's Per Get Request to 1 but this continue in the same situation.
I can see the index number is 65536 and 69632 but this index with the OID to take in and out traffic dont return nothing..
Very extrange..
Thanks .

----------Cacti Log for my Host CARRASCO-XD-----------

root@baco:/var/log/cacti# cat cacti.log | grep CARRASCO-XD
07/09/2015 05:55:29 PM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'CARRASCO-XD', and OID:'.1.3.6.1.2.1.2.2.1.10.69632'
07/09/2015 05:55:29 PM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'CARRASCO-XD', and OID:'.1.3.6.1.2.1.2.2.1.16.69632'
07/09/2015 05:57:45 PM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'CARRASCO-XD', and OID:'.1.3.6.1.2.1.2.2.1.16.65536'
07/09/2015 05:57:45 PM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'CARRASCO-XD', and OID:'.1.3.6.1.2.1.2.2.1.10.69632'
07/09/2015 05:57:45 PM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'CARRASCO-XD', and OID:'.1.3.6.1.2.1.2.2.1.10.65536'
07/09/2015 05:57:45 PM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'CARRASCO-XD', and OID:'.1.3.6.1.2.1.2.2.1.16.69632'

root@baco:~# snmpwalk -c public -v 1 CARRASCO-XD 1.3.6.1.2.1.2.2.1.2 | grep Alcatel
iso.3.6.1.2.1.2.2.1.2.65536 = STRING: "Alcatel SANT-F Sonet Line"
iso.3.6.1.2.1.2.2.1.2.69632 = STRING: "Alcatel SANT-F Sonet Line"
iso.3.6.1.2.1.2.2.1.2.90112 = STRING: "Alcatel ASAM, OAM IP interface"
iso.3.6.1.2.1.2.2.1.2.90113 = STRING: "Alcatel ASAM, OAM IP interface"
iso.3.6.1.2.1.2.2.1.2.90114 = STRING: "Alcatel ASAM, OAM IP interface"
iso.3.6.1.2.1.2.2.1.2.90115 = STRING: "Alcatel ASAM, OAM IP interface"
iso.3.6.1.2.1.2.2.1.2.94208 = STRING: "Alcatel ASAM, Software Loopback interface"
iso.3.6.1.2.1.2.2.1.2.94209 = STRING: "Alcatel ASAM, SLIP"
iso.3.6.1.2.1.2.2.1.2.94210 = STRING: "Alcatel ASAM, OAM IP interface"

Here we can see, we have not data returned for the interface :(

root@baco:/var/log/cacti# snmpwalk -c public -v 1 CARRASCO-XD iso.3.6.1.2.1.2.2.1.16.65536
root@baco:/var/log/cacti# snmpwalk -c public -v 1 CARRASCO-XD iso.3.6.1.2.1.2.2.1.16.65536
root@baco:/var/log/cacti# snmpwalk -c public -v 1 CARRASCO-XD iso.3.6.1.2.1.2.2.1.16.65536
root@baco:/var/log/cacti# snmpwalk -c public -v 1 CARRASCO-XD iso.3.6.1.2.1.2.2.1.16.65536
root@baco:/var/log/cacti# snmpwalk -c public -v 1 CARRASCO-XD iso.3.6.1.2.1.2.2.1.16.65536
root@baco:/var/log/cacti#


root@baco:~# snmpwalk -c public -v 1 CARRASCO-XD 1.3.6.1.2.1.2.2.1.10

iso.3.6.1.2.1.2.2.1.10.77824 = Counter32: 3089913166
------------------------------------------------>> 65536 Index not apperar. I did a complete snmpwalk by dump in a file and i couldnt find it.
iso.3.6.1.2.1.2.2.1.10.81920 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.81921 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.86016 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.86017 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.90112 = Counter32: 2453010055
iso.3.6.1.2.1.2.2.1.10.90113 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.90114 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.90115 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.94208 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.94209 = Counter32: 0
iso.3.6.1.2.1.2.2.1.10.94210 = Counter32: 0

-----------Here more debuging------------I cant find where is the problem----------------
root@baco:/var/lib/cacti/rra# ls -la carrasco-xd_ds_432*
-rw-r--r-- 1 www-data www-data 141640 Jul 9 20:37 carrasco-xd_ds_4325.rrd
-rw-r--r-- 1 www-data www-data 141640 Jul 9 20:37 carrasco-xd_ds_4326.rrd


root@baco:/var/log/cacti# rrdtool fetch /var/lib/cacti/rra/carrasco-xd_ds_4319.rrd AVERAGE
traffic_in traffic_out ds

1436394000: -nan -nan -nan
1436394300: -nan -nan -nan
1436394600: -nan -nan -nan
1436394900: -nan -nan -nan
1436395200: -nan -nan -nan

root@baco:/var/log/cacti#
root@baco:/var/lib/cacti/rra# rrdtool info /var/lib/cacti/rra/carrasco-xd_ds_4325.rrd
filename = "/var/lib/cacti/rra/carrasco-xd_ds_4325.rrd"
rrd_version = "0003"
step = 300
last_update = 1436485068
header_size = 3784
ds[traffic_in].index = 0
ds[traffic_in].type = "COUNTER"
ds[traffic_in].minimal_heartbeat = 600
ds[traffic_in].min = 0.0000000000e+00
ds[traffic_in].max = 1.5500000000e+08
ds[traffic_in].last_ds = "U"
ds[traffic_in].value = 0.0000000000e+00
ds[traffic_in].unknown_sec = 168
ds[traffic_out].index = 1
ds[traffic_out].type = "COUNTER"
ds[traffic_out].minimal_heartbeat = 600
ds[traffic_out].min = 0.0000000000e+00
ds[traffic_out].max = 1.5500000000e+08
ds[traffic_out].last_ds = "U"
ds[traffic_out].value = 0.0000000000e+00
ds[traffic_out].unknown_sec = 168
ds[ds].index = 2
ds[ds].type = "GAUGE"
ds[ds].minimal_heartbeat = 600
ds[ds].min = 0.0000000000e+00
ds[ds].max = 1.5500000000e+08
ds[ds].last_ds = "U"
ds[ds].value = 0.0000000000e+00
ds[ds].unknown_sec = 168
rra[0].cf = "AVERAGE"
rra[0].rows = 600
rra[0].cur_row = 513
rra[0].pdp_per_row = 1
rra[0].xff = 5.0000000000e-01
rra[0].cdp_prep[0].value = NaN
rra[0].cdp_prep[0].unknown_datapoints = 0
rra[0].cdp_prep[1].value = NaN
rra[0].cdp_prep[1].unknown_datapoints = 0
rra[0].cdp_prep[2].value = NaN
rra[0].cdp_prep[2].unknown_datapoints = 0
rra[1].cf = "AVERAGE"
rra[1].rows = 700
rra[1].cur_row = 492
rra[1].pdp_per_row = 6
rra[1].xff = 5.0000000000e-01
rra[1].cdp_prep[0].value = NaN
rra[1].cdp_prep[0].unknown_datapoints = 1
rra[1].cdp_prep[1].value = NaN
rra[1].cdp_prep[1].unknown_datapoints = 1
rra[1].cdp_prep[2].value = NaN
rra[1].cdp_prep[2].unknown_datapoints = 1
rra[2].cf = "AVERAGE"
rra[2].rows = 775
rra[2].cur_row = 103
rra[2].pdp_per_row = 24
rra[2].xff = 5.0000000000e-01
rra[2].cdp_prep[0].value = NaN
rra[2].cdp_prep[0].unknown_datapoints = 19
rra[2].cdp_prep[1].value = NaN
rra[2].cdp_prep[1].unknown_datapoints = 19
rra[2].cdp_prep[2].value = NaN
rra[2].cdp_prep[2].unknown_datapoints = 19
rra[3].cf = "AVERAGE"
rra[3].rows = 797
rra[3].cur_row = 779
rra[3].pdp_per_row = 288
rra[3].xff = 5.0000000000e-01
rra[3].cdp_prep[0].value = NaN
rra[3].cdp_prep[0].unknown_datapoints = 283
rra[3].cdp_prep[1].value = NaN
rra[3].cdp_prep[1].unknown_datapoints = 283
rra[3].cdp_prep[2].value = NaN
rra[3].cdp_prep[2].unknown_datapoints = 283
rra[4].cf = "MAX"
rra[4].rows = 600
rra[4].cur_row = 478
rra[4].pdp_per_row = 1
rra[4].xff = 5.0000000000e-01
rra[4].cdp_prep[0].value = NaN
rra[4].cdp_prep[0].unknown_datapoints = 0
rra[4].cdp_prep[1].value = NaN
rra[4].cdp_prep[1].unknown_datapoints = 0
rra[4].cdp_prep[2].value = NaN
rra[4].cdp_prep[2].unknown_datapoints = 0
rra[5].cf = "MAX"
rra[5].rows = 700
rra[5].cur_row = 583
rra[5].pdp_per_row = 6
rra[5].xff = 5.0000000000e-01
rra[5].cdp_prep[0].value = NaN
rra[5].cdp_prep[0].unknown_datapoints = 1
rra[5].cdp_prep[1].value = NaN
rra[5].cdp_prep[1].unknown_datapoints = 1
rra[5].cdp_prep[2].value = NaN
rra[5].cdp_prep[2].unknown_datapoints = 1
rra[6].cf = "MAX"
rra[6].rows = 775
rra[6].cur_row = 115
rra[6].pdp_per_row = 24
rra[6].xff = 5.0000000000e-01
rra[6].cdp_prep[0].value = NaN
rra[6].cdp_prep[0].unknown_datapoints = 19
rra[6].cdp_prep[1].value = NaN
rra[6].cdp_prep[1].unknown_datapoints = 19
rra[6].cdp_prep[2].value = NaN
rra[6].cdp_prep[2].unknown_datapoints = 19
rra[7].cf = "MAX"
rra[7].rows = 797
rra[7].cur_row = 660
rra[7].pdp_per_row = 288
rra[7].xff = 5.0000000000e-01
rra[7].cdp_prep[0].value = NaN
rra[7].cdp_prep[0].unknown_datapoints = 283
rra[7].cdp_prep[1].value = NaN
rra[7].cdp_prep[1].unknown_datapoints = 283
rra[7].cdp_prep[2].value = NaN
rra[7].cdp_prep[2].unknown_datapoints = 283
root@baco:/var/lib/cacti/rra#


root@baco:/var/lib/cacti/rra# rrdtool info /var/lib/cacti/rra/carrasco-xd_ds_4326.rrd
filename = "/var/lib/cacti/rra/carrasco-xd_ds_4326.rrd"
rrd_version = "0003"
step = 300
last_update = 1436485068
header_size = 3784
ds[traffic_in].index = 0
ds[traffic_in].type = "COUNTER"
ds[traffic_in].minimal_heartbeat = 600
ds[traffic_in].min = 0.0000000000e+00
ds[traffic_in].max = 1.5500000000e+08
ds[traffic_in].last_ds = "U"
ds[traffic_in].value = 0.0000000000e+00
ds[traffic_in].unknown_sec = 168
ds[traffic_out].index = 1
ds[traffic_out].type = "COUNTER"
ds[traffic_out].minimal_heartbeat = 600
ds[traffic_out].min = 0.0000000000e+00
ds[traffic_out].max = 1.5500000000e+08
ds[traffic_out].last_ds = "U"
ds[traffic_out].value = 0.0000000000e+00
ds[traffic_out].unknown_sec = 168
ds[ds].index = 2
ds[ds].type = "GAUGE"
ds[ds].minimal_heartbeat = 600
ds[ds].min = 0.0000000000e+00
ds[ds].max = 1.5500000000e+08
ds[ds].last_ds = "U"
ds[ds].value = 0.0000000000e+00
ds[ds].unknown_sec = 168
rra[0].cf = "AVERAGE"
rra[0].rows = 600
rra[0].cur_row = 599
rra[0].pdp_per_row = 1
rra[0].xff = 5.0000000000e-01
rra[0].cdp_prep[0].value = NaN
rra[0].cdp_prep[0].unknown_datapoints = 0
rra[0].cdp_prep[1].value = NaN
rra[0].cdp_prep[1].unknown_datapoints = 0
rra[0].cdp_prep[2].value = NaN
rra[0].cdp_prep[2].unknown_datapoints = 0
rra[1].cf = "AVERAGE"
rra[1].rows = 700
rra[1].cur_row = 379
rra[1].pdp_per_row = 6
rra[1].xff = 5.0000000000e-01
rra[1].cdp_prep[0].value = NaN
rra[1].cdp_prep[0].unknown_datapoints = 1
rra[1].cdp_prep[1].value = NaN
rra[1].cdp_prep[1].unknown_datapoints = 1
rra[1].cdp_prep[2].value = NaN
rra[1].cdp_prep[2].unknown_datapoints = 1
rra[2].cf = "AVERAGE"
rra[2].rows = 775
rra[2].cur_row = 464
rra[2].pdp_per_row = 24
rra[2].xff = 5.0000000000e-01
rra[2].cdp_prep[0].value = NaN
rra[2].cdp_prep[0].unknown_datapoints = 19
rra[2].cdp_prep[1].value = NaN
rra[2].cdp_prep[1].unknown_datapoints = 19
rra[2].cdp_prep[2].value = NaN
rra[2].cdp_prep[2].unknown_datapoints = 19
rra[3].cf = "AVERAGE"
rra[3].rows = 797
rra[3].cur_row = 255
rra[3].pdp_per_row = 288
rra[3].xff = 5.0000000000e-01
rra[3].cdp_prep[0].value = NaN
rra[3].cdp_prep[0].unknown_datapoints = 283
rra[3].cdp_prep[1].value = NaN
rra[3].cdp_prep[1].unknown_datapoints = 283
rra[3].cdp_prep[2].value = NaN
rra[3].cdp_prep[2].unknown_datapoints = 283
rra[4].cf = "MAX"
rra[4].rows = 600
rra[4].cur_row = 276
rra[4].pdp_per_row = 1
rra[4].xff = 5.0000000000e-01
rra[4].cdp_prep[0].value = NaN
rra[4].cdp_prep[0].unknown_datapoints = 0
rra[4].cdp_prep[1].value = NaN
rra[4].cdp_prep[1].unknown_datapoints = 0
rra[4].cdp_prep[2].value = NaN
rra[4].cdp_prep[2].unknown_datapoints = 0
rra[5].cf = "MAX"
rra[5].rows = 700
rra[5].cur_row = 240
rra[5].pdp_per_row = 6
rra[5].xff = 5.0000000000e-01
rra[5].cdp_prep[0].value = NaN
rra[5].cdp_prep[0].unknown_datapoints = 1
rra[5].cdp_prep[1].value = NaN
rra[5].cdp_prep[1].unknown_datapoints = 1
rra[5].cdp_prep[2].value = NaN
rra[5].cdp_prep[2].unknown_datapoints = 1
rra[6].cf = "MAX"
rra[6].rows = 775
rra[6].cur_row = 197
rra[6].pdp_per_row = 24
rra[6].xff = 5.0000000000e-01
rra[6].cdp_prep[0].value = NaN
rra[6].cdp_prep[0].unknown_datapoints = 19
rra[6].cdp_prep[1].value = NaN
rra[6].cdp_prep[1].unknown_datapoints = 19
rra[6].cdp_prep[2].value = NaN
rra[6].cdp_prep[2].unknown_datapoints = 19
rra[7].cf = "MAX"
rra[7].rows = 797
rra[7].cur_row = 106
rra[7].pdp_per_row = 288
rra[7].xff = 5.0000000000e-01
rra[7].cdp_prep[0].value = NaN
rra[7].cdp_prep[0].unknown_datapoints = 283
rra[7].cdp_prep[1].value = NaN
rra[7].cdp_prep[1].unknown_datapoints = 283
rra[7].cdp_prep[2].value = NaN
rra[7].cdp_prep[2].unknown_datapoints = 283
Last edited by dldiego on Tue Jul 14, 2015 6:56 am, edited 1 time in total.
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BSOD2600
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Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by BSOD2600 »

dldiego wrote:root@baco:~# snmpwalk -c public -v 1 CARRASCO-XD 1.3.6.1.2.1.2.2.1.10

iso.3.6.1.2.1.2.2.1.10.77824 = Counter32: 3089913166
------------------------------------------------>> 65536 Index not apperar. I did a complete snmpwalk by dump in a file and i couldnt find it.
iso.3.6.1.2.1.2.2.1.10.81920 = Counter32: 0
ah-ha. Looks like an issue with the device then. Possibly forget to enable those Sonet Lines to report via snmp? or a bug which needs to be reported to the vendor?
dldiego
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Location: UY

Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by dldiego »

Hi BSOD2600:
We just contact to the vendor to ask about which OID work to take the data in/out . Becuase we think the index or the OID to take this data is different.
Now we are waitting for a reply.
Thanks and when we can investigate more i will post here in the forum.
Thanks very much for all.

Best regards.

Diego
dldiego
Posts: 22
Joined: Wed Jul 08, 2015 8:48 am
Location: UY

Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by dldiego »

Hi again, Alcatel vendor told me about taking values of traffic in/out in this interface.
The index which take the trafiic is 77824
So, that index 77824 is the atm interface where we cat take the values traffic.
The vendor gave me this option ..

gsdadmin@GSD-PRODUCCION:/GSD/dist$ snmpwalk -c public -v 1 192.168.151.1 1.3.6.1.2.1.2.2.1.16.77824
IF-MIB::ifOutOctets.77824 = Counter32: 1463184947

gsdadmin@GSD-PRODUCCION:/GSD/dist$ snmpwalk -c public -v 1 192.168.151.1 1.3.6.1.2.1.2.2.1.16.77824
IF-MIB::ifOutOctets.77824 = Counter32: 1469897185

This work by console but not in cacti. Im trying to graph the 77824 index but is not working.. :( . Look at this.

Image
dldiego
Posts: 22
Joined: Wed Jul 08, 2015 8:48 am
Location: UY

Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by dldiego »

Image
I dont know why cacti cant take the traffic values . Im using Snmp version 1 with 1 oid per request.

root@baco:~# snmpwalk -c public -v 1 PALACIO-XD 1.3.6.1.2.1.2.2.1.16.77824
iso.3.6.1.2.1.2.2.1.16.77824 = Counter32: 543001106

root@baco:~# snmpwalk -c public -v 1 PALACIO-XD 1.3.6.1.2.1.2.2.1.10.77824
iso.3.6.1.2.1.2.2.1.10.77824 = Counter32: 71415791

All my host are ATM dslams where im trying to graph
Last edited by dldiego on Mon Jul 13, 2015 3:11 pm, edited 1 time in total.
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BSOD2600
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Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by BSOD2600 »

please attach images to the forum -- unable to view them at work.

Does index 77824 show up in the snmp interface data query? the snmpwalk should suggest that it should... if cacti is able to enumerate all of them within its snmp timeout window. you might need to increase it significantly higher. As a test, how long does it take for an snmpwalk to enumerate all interfaces on that device?
dldiego
Posts: 22
Joined: Wed Jul 08, 2015 8:48 am
Location: UY

Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by dldiego »

Hi. To enumerate all interfaces on that device take long time, near 10 minutes :-(
Its crazy
Yes, index 77824 appear in the snmp query.
Also, i try to dig by wireshark to analyze te request and response from the server where is installed cacti and i see this.

Image

Image

This is my XML file


Image
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BSOD2600
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Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by BSOD2600 »

please attach images to the forum -- unable to view them at work.
dldiego wrote:Hi. To enumerate all interfaces on that device take long time, near 10 minutes :-(
Its crazy
That's very the likely problem why cacti is unable to find/view it. you tried increasing the snmp timeout to an insanely high value?
dldiego
Posts: 22
Joined: Wed Jul 08, 2015 8:48 am
Location: UY

Re: Empty graphs with Alcatel SANT-F Sonet Line

Post by dldiego »

Hi, increasing the smmptimeout works!
I added my interested index 77824. Which could be the reason the graphs appears like this??

Image

Thanks, so much.
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