Please Help!!
i have a newly installed Cacti
cacti 8.8.b
CentOS 6.5
Spine Poller
cannot detect any device and ICMP and Ping error
this was the result in cacti log file
5/11/2015 01:05:04 PM - SYSTEM SYSLOG STATS:Time:0.34 Deletes:0 Incoming:0 Removes:0 XFers:0 Alerts:0 Alarms:0 Reports:0
05/11/2015 01:05:04 PM - WEATHERMAP: Poller[0] STATS: Weathermap 0.97c run complete - Mon, 11 May 15 13:05:04 +0800: 0 maps were run in 0 seconds with 0 warnings.
05/11/2015 01:05:04 PM - WEATHERMAP: Poller[0] DEBUG: [weathermap_memory_check@poller-common.php:11] MEM Final: memory_get_usage() says 17.8MBytes used. Limit is 1024M
05/11/2015 01:05:04 PM - WEATHERMAP: Poller[0] DEBUG: [weathermap_run_maps@poller-common.php:242] Iterated all 0 maps.
05/11/2015 01:05:04 PM - WEATHERMAP: Poller[0] DEBUG: [weathermap_run_maps@poller-common.php:109] Iterating all maps.
05/11/2015 01:05:04 PM - WEATHERMAP: Poller[0] DEBUG: [weathermap_memory_check@poller-common.php:11] MEM Initial: memory_get_usage() says 17.8MBytes used. Limit is 1024M
05/11/2015 01:05:04 PM - WEATHERMAP: Poller[0] Weathermap 0.97c starting - DEBUG mode is on
05/11/2015 01:05:03 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q /usr/share/cacti/plugins/syslog/syslog_process.php]
05/11/2015 01:05:03 PM - SYSTEM THOLD STATS: Time:0.0039 Tholds:0 TotalHosts:2 DownHosts:1 NewDownHosts:0
05/11/2015 01:05:03 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q /usr/share/cacti/plugins/nectar/poller_nectar.php]
05/11/2015 01:05:03 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q /usr/share/cacti/plugins/mikrotik/poller_mikrotik.php -M]
05/11/2015 01:05:03 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q /usr/share/cacti/plugins/hmib/poller_hmib.php -M]
05/11/2015 01:05:03 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q /usr/share/cacti/plugins/mactrack/poller_mactrack.php]
05/11/2015 01:05:03 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q /usr/share/cacti/plugins/dsstats/poller_dsstats.php]
05/11/2015 01:05:03 PM - SYSTEM STATS: Time:2.1878 Method:spine Processes:1 Threads:1 Hosts:3 HostsPerProcess:3 DataSources:5 RRDsProcessed:5
05/11/2015 01:05:03 PM - SPINE: Poller[0] Time: 2.1718 s, Threads: 1, Hosts: 3
05/11/2015 01:05:03 PM - SPINE: Poller[0] DEBUG: Net-SNMP Close Completed
05/11/2015 01:05:03 PM - SPINE: Poller[0] DEBUG: MYSQL Free & Close Completed
05/11/2015 01:05:03 PM - SPINE: Poller[0] DEBUG: Allocated Variable Memory Freed
05/11/2015 01:05:03 PM - SPINE: Poller[0] DEBUG: PHP Script Server Pipes Closed
05/11/2015 01:05:03 PM - SPINE: Poller[0] DEBUG: Thread Cleanup Complete
05/11/2015 01:05:03 PM - SPINE: Poller[0] DEBUG: The Value of Active Threads is 0
05/11/2015 01:05:03 PM - SPINE: Poller[0] Host[11] TH[1] DEBUG: HOST COMPLETE: About to Exit Host Polling Thread Function
05/11/2015 01:05:03 PM - SPINE: Poller[0] Host[11] TH[1] Total Time: 2 Seconds
05/11/2015 01:05:03 PM - SPINE: Poller[0] Host[11] SNMP Result: Host did not respond to SNMP
05/11/2015 01:05:03 PM - SPINE: Poller[0] Host[11] PING Result: ICMP: Host is Alive
05/11/2015 01:05:03 PM - SPINE: Poller[0] Host[11] SNMP Ping Error: Unknown error: 2
05/11/2015 01:05:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_mem_buffers_3.rrd --template mem_buffers 1431320701:2577884
05/11/2015 01:05:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_mem_swap_4.rrd --template mem_swap 1431320701:3096568
05/11/2015 01:05:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_load_1min_5.rrd --template load_1min:load_5min:load_15min 1431320701:0.01:0.06:0.02
05/11/2015 01:05:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_users_6.rrd --template users 1431320701:1
05/11/2015 01:05:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_proc_7.rrd --template proc
ICMP and Ping error
Moderators: Developers, Moderators
Re: ICMP and Ping error
check your permissions on "lib/ping.php", "scripts/ss_fping.php" and "scripts/ping.pl" (all within your cacti dir).
Let us know how it goes.
Let us know how it goes.
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Corporate Cacti
CactiEZ 0.7 (upgraded to 0.0.8h) - Spine 0.8.8h - RRDTool 1.4.7 - Apache 2.2.15 - Settings 0.71 - Maint 0.3 - Thold0.5 - Errorimage 0.2 - Webmin 0.1
Watermark 0.2 - Monitor 1.3 - Realtime 0.5 - Nectar 0.35a - Fix64bit 0.4 - Autom8 0.36 - Quicktree 0.2Code: Select all
Business Cacti
CactiEZ 0.7 - Spine 0.8.8b - RRDTool 1.3.8 - Apache 2.2.15 - Settings 0.71 - Maint 0.3 - Thold0.5 - Errorimage 0.2 - Jqueryskin 0.1
Webmin 0.1 - Watermark 0.2 - Monitor 1.3 - Realtime 0.5 - Nectar 0.35a - Fix64bit 0.4 - Autom8 0.36 - Quicktree 0.2 - Syslog 1.22Re: ICMP and Ping error
Hi sir enjanced! thanks for the reply
Below was the permissions of the following files
-rw-r-Sr--. 1 root root 20754 Aug 7 2013 ping.php
-rwxr-xr-x. 1 root root 483 Jun 28 2014 ping.pl
-rw-r--r--. 1 root root 2584 Jun 28 2014 ss_fping.php
forgot to post that i can ping devices via UDP.
Thanks!
Below was the permissions of the following files
-rw-r-Sr--. 1 root root 20754 Aug 7 2013 ping.php
-rwxr-xr-x. 1 root root 483 Jun 28 2014 ping.pl
-rw-r--r--. 1 root root 2584 Jun 28 2014 ss_fping.php
forgot to post that i can ping devices via UDP.
Thanks!
Re: ICMP and Ping error
Change all your permissions to 755 (rwxr-xr-x) and see what happens. I'm not an expert, but as far as I know, some operations are done by your cacti user, some others by apache and, in my case, even root. You can also try 777, but if that works make your way back to the permissions you need (as a good practice).
EDIT: actually set, recursively, a 755 permission to your entire cacti folder
That should ensure that you have no permissions issues anymore.
EDIT: actually set, recursively, a 755 permission to your entire cacti folder
That should ensure that you have no permissions issues anymore.
Code: Select all
Corporate Cacti
CactiEZ 0.7 (upgraded to 0.0.8h) - Spine 0.8.8h - RRDTool 1.4.7 - Apache 2.2.15 - Settings 0.71 - Maint 0.3 - Thold0.5 - Errorimage 0.2 - Webmin 0.1
Watermark 0.2 - Monitor 1.3 - Realtime 0.5 - Nectar 0.35a - Fix64bit 0.4 - Autom8 0.36 - Quicktree 0.2Code: Select all
Business Cacti
CactiEZ 0.7 - Spine 0.8.8b - RRDTool 1.3.8 - Apache 2.2.15 - Settings 0.71 - Maint 0.3 - Thold0.5 - Errorimage 0.2 - Jqueryskin 0.1
Webmin 0.1 - Watermark 0.2 - Monitor 1.3 - Realtime 0.5 - Nectar 0.35a - Fix64bit 0.4 - Autom8 0.36 - Quicktree 0.2 - Syslog 1.22Re: ICMP and Ping error
Thanks sir enjanced! Seems that my ICMP error was gone..the problem now is the SNMP error in top of the device that i created
in my cacti log file below is the error.
05/13/2015 03:30:03 PM - SPINE: Poller[0] Host[16] TH[1] Total Time: 2 Seconds
05/13/2015 03:30:03 PM - SPINE: Poller[0] Host[16] SNMP Result: Host did not respond to SNMP
05/13/2015 03:30:03 PM - SPINE: Poller[0] Host[16] PING Result: ICMP: Host is Alive
05/13/2015 03:30:03 PM - SPINE: Poller[0] Host[16] SNMP Ping Error: Unknown error: 2
05/13/2015 03:30:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_mem_buffers_3.rrd --template mem_buffers 1431502201:2591076
05/13/2015 03:30:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_mem_swap_4.rrd --template mem_swap 1431502201:3096572
05/13/2015 03:30:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_load_1min_5.rrd --template load_1min:load_5min:load_15min 1431502201:0.00:0.00:0.00
05/13/2015 03:30:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_users_6.rrd --template users 1431502201:1
05/13/2015 03:30:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_proc_7.rrd --template proc 1431502201:109
05/13/2015 03:30:01 PM - WEATHERMAP: Poller[0] WM poller_output: ENDING
05/13/2015 03:30:01 PM - WEATHERMAP: Poller[0] WM poller_output: STARTING
05/13/2015 03:30:01 PM - SPINE: Poller[0] Host[16] DEBUG: Entering SNMP Ping
05/13/2015 03:30:01 PM - SPINE: Poller[0] Host[16] DEBUG: ICMP Host Alive, Try Count:1, Time:2.7311 ms
05/13/2015 03:30:01 PM - SPINE: Poller[0] Host[16] DEBUG: Entering ICMP Ping
and when i try to snmpwalk my device result was.
Timeout: No Response from (MyHost)
Verbose Query:
+ Running data query [1].
+ Found type = '3' [SNMP Query].
+ Found data query XML file at '/usr/share/cacti/resource/snmp_queries/interface.xml'
+ XML file parsed ok.
+ Executing SNMP get for num of indexes @ '.1.3.6.1.2.1.2.1.0' Index Count:
+ Executing SNMP walk for list of indexes @ '.1.3.6.1.2.1.2.2.1.1' Index Count: 0
+ No SNMP data returned
in my cacti log file below is the error.
05/13/2015 03:30:03 PM - SPINE: Poller[0] Host[16] TH[1] Total Time: 2 Seconds
05/13/2015 03:30:03 PM - SPINE: Poller[0] Host[16] SNMP Result: Host did not respond to SNMP
05/13/2015 03:30:03 PM - SPINE: Poller[0] Host[16] PING Result: ICMP: Host is Alive
05/13/2015 03:30:03 PM - SPINE: Poller[0] Host[16] SNMP Ping Error: Unknown error: 2
05/13/2015 03:30:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_mem_buffers_3.rrd --template mem_buffers 1431502201:2591076
05/13/2015 03:30:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_mem_swap_4.rrd --template mem_swap 1431502201:3096572
05/13/2015 03:30:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_load_1min_5.rrd --template load_1min:load_5min:load_15min 1431502201:0.00:0.00:0.00
05/13/2015 03:30:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_users_6.rrd --template users 1431502201:1
05/13/2015 03:30:01 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/localhost_proc_7.rrd --template proc 1431502201:109
05/13/2015 03:30:01 PM - WEATHERMAP: Poller[0] WM poller_output: ENDING
05/13/2015 03:30:01 PM - WEATHERMAP: Poller[0] WM poller_output: STARTING
05/13/2015 03:30:01 PM - SPINE: Poller[0] Host[16] DEBUG: Entering SNMP Ping
05/13/2015 03:30:01 PM - SPINE: Poller[0] Host[16] DEBUG: ICMP Host Alive, Try Count:1, Time:2.7311 ms
05/13/2015 03:30:01 PM - SPINE: Poller[0] Host[16] DEBUG: Entering ICMP Ping
and when i try to snmpwalk my device result was.
Timeout: No Response from (MyHost)
Verbose Query:
+ Running data query [1].
+ Found type = '3' [SNMP Query].
+ Found data query XML file at '/usr/share/cacti/resource/snmp_queries/interface.xml'
+ XML file parsed ok.
+ Executing SNMP get for num of indexes @ '.1.3.6.1.2.1.2.1.0' Index Count:
+ Executing SNMP walk for list of indexes @ '.1.3.6.1.2.1.2.2.1.1' Index Count: 0
+ No SNMP data returned
Re: ICMP and Ping error
So that is not a Cacti error, but rather a device problem. Make sure that you have it properly configured. Check version and community (or usr+pass if v3), also make sure that this is not a firewall issue (in my case, cacti is in a DMZ). Make snmpwalk work, and THEN move to cacti.
Also, make sure to google your issues first. I'm happy to help, but note that your issue is very common and there are threads where this has already been discussed.
and mods are evil
Also, make sure to google your issues first. I'm happy to help, but note that your issue is very common and there are threads where this has already been discussed.
and mods are evil
Code: Select all
Corporate Cacti
CactiEZ 0.7 (upgraded to 0.0.8h) - Spine 0.8.8h - RRDTool 1.4.7 - Apache 2.2.15 - Settings 0.71 - Maint 0.3 - Thold0.5 - Errorimage 0.2 - Webmin 0.1
Watermark 0.2 - Monitor 1.3 - Realtime 0.5 - Nectar 0.35a - Fix64bit 0.4 - Autom8 0.36 - Quicktree 0.2Code: Select all
Business Cacti
CactiEZ 0.7 - Spine 0.8.8b - RRDTool 1.3.8 - Apache 2.2.15 - Settings 0.71 - Maint 0.3 - Thold0.5 - Errorimage 0.2 - Jqueryskin 0.1
Webmin 0.1 - Watermark 0.2 - Monitor 1.3 - Realtime 0.5 - Nectar 0.35a - Fix64bit 0.4 - Autom8 0.36 - Quicktree 0.2 - Syslog 1.22Who is online
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